Publications

October 2007 (Revised August 2009)
Case

Perfect Storm over Zurich Airport (A)

By: Michael L. Tushman and David Kiron

Josef Felder, CEO of Zurich Airport, faces several crises as he tries to transform the Airport from a slow-moving, conflict-ridden, government-owned entity into a privatized, world-class airport. View Details

Keywords: Change Management; Transformation; Leading Change; Crisis Management; Organizational Change and Adaptation; State Ownership; Privatization; Air Transportation Industry

March 2014
Teaching Note

The Weather Company

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

New CEO David Kenny transformed The Weather Company in less than two years from a primary identity as a cable television channel to a multi-platform digital company innovating in the uses of weather data. He assesses progress and considers strategic choices and... View Details

Keywords: Leadership; Strategic Change; Technology; Digital; Weather; Organizational Change and Adaptation; Digital Platforms; Change Management; Leading Change; Growth and Development Strategy; Information Industry; Service Industry; Media and Broadcasting Industry

November 2018 (Revised February 2023)
Case

Bangladesh: Into the Maelstrom

By: Reshmaan Hussam, Sophus A. Reinert and Namrata Arora

In the fall of 2018, Rohima Begum considered her options as the small island, or “char,” on which her family’s house rested slowly but inescapably eroded into the mighty Brahmaputra River in northern Bangladesh. The country, once unceremoniously dubbed a “basket case”... View Details

Keywords: Climate Change; Adaptation; Environmental Management; Problems and Challenges; Immigration; Bangladesh

22 Jan 2025
Blog Post

Career risks and professional growth: Finding a fulfilling career with Paige Arnof-Fenn (MBA 1991)

leap wasn’t without its struggles. I had to prove myself in a new field and convince recruiters that my analytical background gave me a unique advantage as a marketer. Persistence and self-belief became my greatest allies. After HBS, I stepped into brand View Details

Keywords: All Industries

October 24, 2023
Article

10 Beliefs That Get in the Way of Organizational Change

By: Frances X. Frei and Anne Morriss

In their new book, Move Fast and Fix Things, Frances Frei and Anne Morriss outline five strategies to help leaders tackle their hardest problems and quickly make change. Their final strategy is to execute your plan with a sense of urgency. They argue that most... View Details

Keywords: Organizational Change and Adaptation; Business or Company Management

23 Dec 2008
First Look

First Look: December 23, 2008

rates, risk-aversion, and the influence of employers and neighbors. Download the working paper: http://www.hbs.edu/research/pdf/09-071.pdf Happiness Adaptation to Income beyond 'Basic Needs' Authors:Rafael Di Tella and Robert MacCulloch... View Details

Keywords: Martha Lagace

15 Jul 2024
News

A Sporting Chance

The fall that had such a profound effect on Jorge Perez de Leza’s life would later have a big impact on others with disabilities as well. “When you hear somebody say that in one minute your life changes—it really can happen,” says Jorge Perez de Leza (MBA 1996), the... View Details

1999
Chapter

The Knowledge-Based Organization: A Managerial Revolution

By: C. A. Bartlett

Keywords: Knowledge Management; Knowledge Use and Leverage; Competitive Advantage; Change Management; Organizational Change and Adaptation

March 2004 (Revised April 2004)
Case

Transforming Mitsubishi Corporation, 2004

By: Michael Y. Yoshino and Haruki Umezawa

A leading Japanese general trading company with an extensive global presence is in the process of transformation. For some time, in response to the rapidly changing business environment, the company has made serious efforts to transform itself from an organization... View Details

Keywords: Business or Company Management; Transformation; Change Management; Problems and Challenges; Diversification; Strategy; Organizational Change and Adaptation; Globalized Firms and Management

Blog

What's the Right Fit for You–An In-Person or Virtual Program?

When Hitoshi Yamasaki of Mitsubishi applied to the HBS Executive Education Advanced Management Program (AMP) in 2020, he already knew something about the learning experience at HBS. Several years earlier, he had attended the General View Details

28 Jan 2013
Research & Ideas

Helping Yelp Create More Accurate Reviews

elite reviewer more likely to post a positive review, too—or a negative one. Of course, some reviewers care more about their reputation on Yelp than others; while others may prefer to never deviate from their prior reviews. How product quality changes. Say a restaurant... View Details

Keywords: by Kim Girard; Food & Beverage

September 2020
Supplement

The Reinvention of Kodak (B) Video Case Supplement

By: Ryan Raffaelli

This case includes links to case supplement videos for students to view with the written case before class, and also supplement videos for faculty to use exclusively during class. View Details

Keywords: CEO; Leadership; Asset Management; Transformation; Organizational Change and Adaptation; Competitive Strategy

22 Jul 2002
Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

thinking to guide management decisions. Thus, Peter Drucker argued that "management is not just passive, adaptive behavior; it means taking action to make the desired results come to pass." He... View Details

Keywords: by Pankaj Ghemawat

March 1986 (Revised July 2000)
Case

Peter Browning and Continental White Cap (A)

Presents a new divisional vice president's entry into a well-established and still successful manufacturing organization which is nevertheless facing an impending competitive crisis. Demonstrates his challenge and his efforts, under pressure from corporate... View Details

Keywords: Organizational Change and Adaptation; Leading Change; Crisis Management; Manufacturing Industry

Web

A Day in the Life: IT Business Analyst | Information Technology

Print Share via email What does an average day look like for an IT business analyst at HBS? The answer is: it depends! Ryan Conwell, manager of the IT Business Analysis team, explains that the role is dynamic, View Details

September 2020
Supplement

The Reinvention of Kodak (A) Case Supplement

By: Ryan Raffaelli

This case includes links to case supplement videos for students to view with the written case before class, and also supplement videos for faculty to use exclusively during class. View Details

Keywords: CEO; Leadership; Asset Management; Transformation; Organizational Change and Adaptation; Competitive Strategy

December 2015 (Revised January 2017)
Supplement

P&G Canada: Old Company, New Tricks (B)

By: Brian J. Hall, Tiffany Y. Chang and Theresa Morin Hall

This is the (B) case supplement to "P&G Canada: Old Company, New Tricks." It details the outcome of the drastic reduction in office space from eight floors to three floors. View Details

Keywords: Organizations; Organizational Change and Adaptation; Leading Change; Human Resources; Change Management; Transition; Consumer Products Industry; Canada

1 Mar 2013 - 2 Mar 2013
Conference Presentation

The Value of Flexibility in Baseball Roster Construction

By: Timothy Chan and Douglas S. Fearing

Drawing inspiration from the theory of production flexibility in manufacturing networks, we provide the first optimization-based analysis of the value of positional flexibility (the ability of a player to play multiple positions) for a major league baseball team in the... View Details

Keywords: Risk and Uncertainty; Design; Production; Resource Allocation; Groups and Teams; Adaptation; Sports