workplace culture - Publications - Faculty & Research

July 2022
Article

The Passionate Pygmalion Effect: Passionate Employees Attain Better Outcomes in Part Because of More Preferential Treatment by Others

By: Ke Wang, Erica R. Bailey and Jon M. Jachimowicz

Employees are increasingly exhorted to “pursue their passion” at work. Inherent in this call is the belief that passion will produce higher performance because it promotes intrapersonal processes that propel employees forward. Here, we suggest that the pervasiveness of... View Details

Keywords: Passion; Self-fufilling Prophecy; Lay Beliefs; Interpersonal Processes; Employees; Performance; Attitudes; Organizational Culture; Social Psychology

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31 Oct 2023
Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

representation of multicultural employees at every level of management. 2. Hold up the mirror. Do the work you need to do to acknowledge the inequality that may exist in your organization. Ask tough questions of yourself and your senior leadership team. What might we... View Details

Keywords: by Katherine Hutt Scott and Barbara DeLollis

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

31 Oct 2018
What Do You Think?

What is the Function of Fear in Leadership?

to fear. One of a leader’s primary tasks is creating that safety. To paraphrase the author, a fearless workplace is one where employees feel that their opinions count. A 2017 Gallup poll found that only three in 10 employees strongly... View Details

Keywords: by James Heskett

23 May 2017
First Look

First Look at New Ideas and Research: May 23, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=52650 Reinventing the American Wine Industry: Marketing Strategies and the Construction of Wine Culture By: Hisano, Ai Abstract—This working paper examines the remarkable growth of wine... View Details

Keywords: Carmen Nobel

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

with the new ones. Organizations are trying so hard to maintain their hybrid work environments and fill offices. They’re trying so hard to get back to the pre-pandemic workplace, but was it so great? No. There was and continues to be a View Details

Keywords: by Hise O. Gibson and MaShon Wilson

10 Dec 2021
Research & Ideas

Truth Be Told: Unpacking the Risks of Whistleblowing

do more to encourage employees to report misdeeds internally? Heese: Companies have to understand that their employees can be a big source of information for them, too. Whistleblower is a loaded term, but essentially what we’re talking about is how a company can create... View Details

Keywords: by April White

18 Aug 2022
Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

Burnout, retention, and renewed labor organization are critical challenges for leaders, especially amid COVID-19 and a looming recession. Leaders must ask themselves: What is it about my organization’s culture that is contributing to such... View Details

Keywords: by Hise Gibson and MaShon Wilson

01 Oct 2001
Research & Ideas

How To Make Restructuring Work for Your Company

implement the layoffs quickly—in less than a year—to minimize workplace disruptions and gain credibility with the capital market. For some companies, however, strategic and business factors could warrant a more gradual approach to... View Details

Keywords: by Stuart C. Gilson

17 Jan 2011
Research & Ideas

Being the Boss

that person is credible. Often you're dealing with the fact that the person is not only far away but might be of a different culture as well. And you've got to figure out how to interpret him or her. So what we have to explain is that... View Details

Keywords: by Carmen Nobel

14 Jun 2016
First Look

June 14, 2016

roles are uncertain, goals are shifting, expertise and organizational cultures are varied, and participants have clashing or even antagonistic perspectives. I have studied more than a dozen cross-industry innovation projects, among them... View Details

Keywords: Sean Silverthorne

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

short, intensive course for MBA students called Anatomy of a Badass, which was a primer on being unapologetically authentic at work. Here, they talk with the HBS Alumni Bulletin about understanding differences in the workplace and the... View Details

Keywords: by Jen McFarland Flint

17 Jan 2018
Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

corporate culture is a first-order driver of company performance,” Rouen says. “It’s something that can differentiate one company from another in a competitive industry.” Companies can boost workplace View Details

Keywords: by Dina Gerdeman

12 Dec 2006
First Look

First Look: December 12, 2006

Diversity in the Workplace Harvard Business School Case 407-029 Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407029 Information Technology and Innovation at Shinsei Bank Harvard Business School Case... View Details

Keywords: Martha Lagace

20 Feb 2020
Op-Ed

Love in the Office Is Wonderful. Except for CEOs.

XiXinXing A few days ago we celebrated Valentine’s day, a good time to reflect that love springs everywhere, even at work. After all, love in the workplace is inevitable; but be forewarned. It does not always turn out well. Is it... View Details

Keywords: by Regina Herzlinger

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

calculation this way: "The potential costs to me for speaking out seem reasonably certain and somewhat immediate; the potential benefit to me for speaking out seems rather uncertain and definitely long-range." In the corporate world, Detroit's V-8 car View Details

Keywords: by Garry Emmons

17 Apr 2022
Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

ethical practice is the best compass, she advises. “The world is changing around businesses,” Nelson says. “There is more pressure to make profits, and at the same time to respond to environmental, social, and governance issues.” And, she says, good View Details

Keywords: by Lane Lambert

14 Aug 2006
HBS Case

On Managing with Bobby Knight and “Coach K”

because of it." The story also illustrates the importance of matching management style with the task (or employee) at hand. "There are skills in the workplace that you only get through repetition, drill, habit, and discipline. A... View Details

Keywords: by Sean Silverthorne; Sports

22 Mar 2013
Research & Ideas

Pulling Campbell’s Out of the Soup

to imagine that we could inspire high performance with no employee engagement." Conant decided to grow the soup business, and he championed the idea of "winning" on two fronts--in the workplace and in the marketplace. To... View Details

Keywords: by Dina Gerdeman; Food & Beverage

13 May 2022
Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

widespread culture of bad behavior—or at least, a lot of people looking the other way as misconduct is taking place, he says. “You think about Wells Fargo, and there were thousands of employees engaging in these practices over many, many... View Details

Keywords: by Michael Blanding; Technology

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