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Publications

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  • All HBS Web  (296)
    • News  (114)
    • Research  (127)
    • Multimedia  (4)
  • Faculty Publications  (73)

Show Results For

  • All HBS Web  (296)
    • News  (114)
    • Research  (127)
    • Multimedia  (4)
  • Faculty Publications  (73)
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  • 16 Jun 2015
  • First Look

First Look: June 16, 2015

COO, had to ensure the company's current business model of building cars and trucks remained strong, while concurrently navigating the company into the rapidly expanding industry of personal mobility. Personal mobility required new... View Details
Keywords: Sean Silverthorne
  • 04 Oct 2016
  • First Look

October 4, 2016

manufacturing plants in Nigeria, and runs a 1,000+ plus truck logistics company. This case gives an overview of how Tolaram, a company that is a prime example of market-creating innovation in a developing economy, built Indomie noodles... View Details
  • 12 Oct 1999
  • Research & Ideas

Rapid Response: Inside the Retailing Revolution

trucks unload their just-in-time goods from automated distribution centers on a weekly basis, and the variety of products available is seemingly infinite. A typical department store now stocks some 800,000 items, with that number climbing... View Details
Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 26 Jan 2004
  • Research & Ideas

What Developing-World Companies Teach Us About Innovation

trucks with global positioning satellite (GPS) locators, allowing dispatchers to arrange deliveries within a twenty-minute window, versus the three hours CEMEX's competitors require. This system—which did not emerge from a central R&D... View Details
Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari
  • 08 Jan 2019
  • First Look

New Research and Ideas, January 8, 2019

midst of a deep crisis, having lost a third of its market share over the previous three years. Bill Kozek, the new president of Navistar North America Truck and Sales division needs to develop his division’s strategy as part of the... View Details
Keywords: Dina Gerdeman
  • 11 Sep 2018
  • First Look

New Research and Ideas, September 11, 2018

assemblers in Germany and Turkey with many of their parts suppliers, but it had also developed key links in fast-fashion supply chains. It used combinations of land, short-sea, and rail routes to provide different levels of service. The challenge was maximizing... View Details
Keywords: Dina Gerdeman
  • 03 Jan 2017
  • First Look

January 3, 2017

help set the company’s strategic direction. Maggelet, daughter of the company’s founder, has led FJ Management since 2009 when she stepped in as CEO following an unexpected bankruptcy. At that time, FJ Management was known as Flying J. Flying J owned and operated... View Details
Keywords: Carmen Nobel
  • 15 Nov 2010
  • Lessons from the Classroom

Connecting Goals and Go-To-Market Initiatives

areas (for example, Oracle and Intuit) but also in mature and seemingly commodity-like businesses. One example is PACCAR, a producer of heavy-duty trucks that has been consistently profitable for over 70 years. It commanded a 10 to 15... View Details
Keywords: by Sean Silverthorne; Retail
  • 02 Jun 2003
  • Research & Ideas

Why Have Marketers Ignored America’s Man-of-Action Hero?

truck market, both are ideally situated to use their products as bully pulpits to tell man-of-action stories. But instead of articulating a point-of-view, we get cliché after cliché celebrating Americana. Bob Seger singing "Like a... View Details
Keywords: by Manda Salls
  • 17 Sep 2001
  • Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

world, the economics were terrific. The business was highly scalable but, in addition, there was a great market for the digital information. So that part of the business looked to be very well-founded. But in the physical world, it was a business of delivery: View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 11 May 2015
  • Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
Keywords: by Dina Gerdeman; Transportation
  • 03 Apr 2019
  • Book

Fintech's Game-Changing Opportunities for Small Business

agencies overseeing banks and lending, yet issues relevant to small-business lending—such as disclosure rules—have often fallen through the cracks. For example, if you are a consumer and you buy a truck, all costs and financing fees must be clearly disclosed. But if... View Details
Keywords: by Martha Lagace; Banking; Financial Services
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

disconnect between the shippers (demand) and truck owners (supply), had created a layer of intermediaries (brokers) for transporting goods. The founders saw an opportunity in creating an online marketplace for freight—and uniting the... View Details
Keywords: Sean Silverthorne
  • 30 Jan 2018
  • First Look

January 30, 2018

Flying J. Flying J owned and operated hundreds of truck stops—which it called Travel Plazas—nationwide and was a growing multi-billion dollar business, but broader problems in the oil and credit markets in late 2008 forced it to declare... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2013
  • Op-Ed

Response to Readers: Combating Climate Change with Nuclear Power and Fracking

With more than 7,500 views and 180-plus tweets, I want to thank everyone for taking the time to read the original HBS Working Knowledge piece, The Case for Combating Climate Change with Nuclear Power and Fracking, and, in particular, for sharing your thoughts with one... View Details
Keywords: by Joe Lassiter; Energy; Utilities
  • 28 May 2008
  • First Look

First Look: May 28, 2008

Case 508-074 The largest retailer of diesel fuel in the U.S., Flying J, is rethinking its growth strategy as the economy goes into a recession. Its major customer base, owner-operated truck drivers, are facing increasing costs of doing... View Details
Keywords: Martha Lagace
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

unobserved heterogeneity bias. Download the paper: http://www.hbs.edu/research/pdf/08-051.pdf   Cases & Course MaterialsTata Motors: The Tata Ace Harvard Business School Case 108-011 Considers the strategy and experience of Tata Motors, India's leading commercial... View Details
Keywords: Martha Lagace
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