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  • All HBS Web  (859)
    • People  (1)
    • News  (164)
    • Research  (546)
    • Events  (3)
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  • 01 Dec 2017
  • News

Yoga Inc.

Above: photo by Kevin Frayer/Getty Images On a late summer day in Portsmouth, New Hampshire, in a large carpeted room with a colorful cloth tacked over a dropped fiberboard ceiling, Bob Vaccaro (MBA 1970), short white hair, eyes crinkled with smile lines, sits easily,... View Details
Keywords: Deborah Halber
  • 01 Jun 2014
  • News

Alumni and Faculty Books for June 2014

1977) (Logos Press) By focusing on three areas—vision, process, and output—managers can improve their performance and satisfaction within their businesses and in their personal lives. This book brackets management insights with a... View Details
  • 15 Dec 2024
  • News

Crucible: Give It Up

been an easy recipe for the satisfaction of looking beyond oneself and connecting with others for a common purpose. There’s nothing like helping kids overcome adversity and teaching them one doesn’t have to merely live with a result; one... View Details
Keywords: Mark Adams; Illustration by Caroline Tomlinson
  • 17 Mar 2017
  • News

Clare B. Hawthorne (MBA 2012)

thread in my experiences was satisfaction in fixing things that were broken and creating efficiencies and processes.” While at HBS, she talked with alumni, professors, and classmates, and ultimately concluded that human resources aligned... View Details
  • 01 Dec 2006
  • News

2006 MBAs Go to Work

“We encourage them to give function a high priority because it’s been shown to result in the highest career satisfaction from a long-term perspective. The numbers show that our message is being taken to heart.” Class of 2008 Class Size... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2006
  • News

The Little Ice-Cream Company That Could

and retraining, and employee satisfaction surveys periodically measure how well the company is meeting its stated goals. “Today, as I travel around the country, it’s what binds us together,” says Rogers. “We really practice what we... View Details
Keywords: Roger Thompson; Food Manufacturing; Manufacturing
  • 15 Jun 2021
  • News

In My Humble Opinion: Building Blocks

Italian, but I didn’t know Portuguese and thought learning it on Duolingo would feed my curiosity during lockdown. I love the satisfaction of high-fiving the owl when I’ve done my lesson.” Snack size: “I’m 6’10” and about 230 pounds, so... View Details
Keywords: Julia Hanna; diversity; leadership; real estate; Real Estate
  • 01 Dec 2012
  • News

Rival Visions

in European financial markets of any country in the world. Hamilton endured enormous personal abuse during these years, but he also had the satisfaction of seeing most of "my commercial system" put into place. What Hamilton's policies had... View Details
  • 01 Sep 2012
  • News

Faculty Books

satisfaction in my career? How can I avoid compromising my integrity? Using lessons from some of the world’s greatest businesses, Christensen and his coauthors provide insight into these challenging questions. The Architecture of... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2014
  • News

3-Minute Briefing: Frank Blethen (PMD 35, 1978)

I ALWAYS REFER TO myself as the accidental publisher. My dad's side of the family has owned the paper since 1896. But my mom divorced my dad when I was six, and we moved to Arizona. My dad had no real presence in my life. I came up in the summers to work at the Times,... View Details
Keywords: Hanna, Julia; Seattle Times Company; News, Library, Internet, and Other Services; Information; Publishing Industries (except Internet); Information; Information
  • 22 May 2014
  • News

For Website Personalization, Simple Is the New Sexy

Keywords: web analytics; customer data; web personalization
  • 01 Jun 2011
  • News

The House that Howard Built

Duffy (MBA 1977), then administrative director of External Relations. Nearly a third of the survey’s respondents said they were self-employed, while almost half described themselves as “entrepreneurs.” (This cohort also reported greater personal and career View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Dec 2003
  • News

Can Manufacturing Keep Its Edge?

relentless innovation and laser-eyed attention to detail are the primary drivers of success. And despite, or perhaps because of, those demands, these manufacturing executives also describe the sense of deep satisfaction their work can... View Details
Keywords: Julia Hanna; Manufacturing
  • 01 Jan 2002
  • News

Orin C. Smith (MBA '67)

right things were done that day." It's easy to hear the note of satisfaction and pride in Smith's voice, and while he's too modest to openly acknowledge his leadership role in Starbucks' phenomenal success, he's too honest to discount the... View Details
  • 08 Jan 2025
  • News

Mapping Pain Points at the IRS

Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that serves more Americans annually... View Details
Keywords: Jennifer Myers; IRS; customer service; government service; Executive, Legislative, and Other General Government Support; Government
  • 01 Jun 1997
  • News

New Releases

a quantifiable set of relationships that directly links profit and growth not only to customer loyalty and satisfaction but to employee loyalty, satisfaction, and productivity. The authors emphasize that mutually reinforcing relationships... View Details
  • 01 Sep 2012
  • News

A Silent Workplace Crisis

reduce the stress that worsens health. My tenure as my parents’ caregiver lasted a decade. In time, feelings of frustration, exhaustion, and grief over the loss of work that I loved and the parents I was losing were eventually replaced by a profound View Details
Keywords: Janet Simpson Benvenuti; caregiving; aging; Nursing and Residential Care Facilities; Health, Social Assistance
  • 24 Oct 2013
  • News

Engineering a More Secure World

governments. But Harris's satisfaction is as much personal as professional. "I come from inner-city Chicago, an area that was decimated by drugs," the 60 year old says. "To think we can do something to prevent some young people from... View Details
Keywords: Francis Storrs; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Oct 2001
  • News

Q&A: Orin Smith

benefits to part-time workers. We have a consulting firm poll our workers every year to find out how they feel about the company, and they've told us that they've never seen such a positive response in an organization of this size — the degree of View Details
Keywords: Hanna, Julia; Hospitality; Food and Beverage Stores; Retail Trade
  • 01 Sep 2007
  • News

Riding It Out

last spring. But for Gisholt and Minard, the satisfaction of running a business continues to be worth it, despite the logistical complications that can arise around raising a family when long hours are more the norm than the exception.... View Details
Keywords: Julia Hanna; dog food; pets; Food Manufacturing; Manufacturing; Food and Beverage Stores; Retail Trade
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