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Show Results For
- All HBS Web
(2,387)
- People (7)
- News (211)
- Research (1,913)
- Events (1)
- Multimedia (5)
- Faculty Publications (1,552)
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- 01 Sep 2006
- News
Notebook
if you walk into Best Buy and purchase a cell phone, we run your credit score and activate the account so you can walk out with a phone that’s ready to use. We tie together the retailers that sell digital services with the providers of... View Details
- 01 Dec 2020
- News
Digital Health Care: Empowering Consumers
come. But this is a highly regulated, technology-intensive industry with third-party payers, not a retail industry. It’s a very unusual sector and you need to know a lot about how it works. How do you align... View Details
Keywords: April White
- 25 Jul 2012
- News
Movie Magic
swipe of a credit card. “Automated retail sounds better,” suggests Gregg Kaplan (MBA 1997). Recruited by McDonald’s to help start new businesses within the fast-food giant, in 2002 Kaplan oversaw the installation of six kiosks in... View Details
- 01 Apr 2000
- News
The World at a Click
Like so many dot-com businesses these days, the Internet travel industry is, well, taking off. Among the e-travel elite are Travelocity.com, known for the depth of its travel content and bolstered by distribution relationships with... View Details
Keywords: Margie Kelly
- 26 Feb 2014
- News
The First Five Years: Morgan Hermand-Waiche (MBA 2010)
entrepreneur Fabrice Grinda and worked with him on various ventures. We found that there was a big opportunity in the intimates industry, which is what eventually led to the launch of Adore Me." How did you come up with the idea? "My family has a history in the garment... View Details
- 01 Oct 2000
- News
Internet Tsunami
had operating profits of $1.9 million on sales of $4 million. Mikitani, formerly a banker at the Industrial Bank of Japan, became a man with a mission after attending HBS: He founded Rakuten, he told the magazine, because "I wanted to set... View Details
- 01 Mar 2025
- News
On The Case: The Base Factor
In her research as a marketing modeler, Professor Eva Ascarza focuses on understanding customers—and predicting, in particular, who will be a good one and how best to retain them. Without customers, obviously, there is no business. That could also be the tagline for... View Details
Keywords: Jen McFarland Flint
- 01 Mar 2014
- News
Case Study: Gazelle's New Predators
itself from a competitive perspective to continue its growth and stand out from the other industry players?" The Answers: "I would suggest looking at the business model and trying to extend the brand by extending the offering. Cellphones... View Details
Keywords: ecommerce; Kathy Korman Frey; Retail Trade; Retail Trade; Retail Trade; Retail Trade; Retail Trade
- 01 Dec 2005
- News
Buy the Book
retailers (such as Wal-Mart and Costco) that only stock twenty or so bestsellers yet are responsible for 34 percent of book sales in the United States. “Something hits as a success and dominates the market,” Deighton comments. “It’s... View Details
- 01 Dec 2006
- News
2006 MBAs Go to Work
Western U.S. 18.1% (Bay Area: 10.4%) Central & Southwest U.S. 12.4% Southeast U.S. 5.1% Europe 8.7% Asia/South Pacific 4.8% Latin America 2.3% Other 3.2% Industry Choices Financial Services 41.6% (Investment Banking/Sales & Trading: 12%)... View Details
- 01 Mar 2019
- News
Action Plan: Fruit of the Vine
built, even as she and her brothers look ahead. With ambitious plans for the future—including a combined public tasting room and retail outlet set to open in 2020—the next generation is finding ways to put their own stamp on the... View Details
Keywords: Ryan Jones
- 06 Dec 2017
- News
Puzzle Master
Photo via Black Enterprise Photo via Black Enterprise When kitchen goods and home furnishings retailer Williams-Sonoma announced its acquisition of Outward, Inc.—a leading 3-D imaging and augmented reality platform—the $112 million deal... View Details
- 01 Apr 1997
- News
Facing the Music
industry's release of an unprecedented total of twenty thousand new titles. Is there trouble brewing for the business with a beat, a virtually recession-free industry for the past fifty years? To shed some light on the situation, the... View Details
Keywords: Marguerite Rigoglioso
- 01 Dec 1999
- News
New Releases
A Stitch in Time (Second Edition) by Frederick H. Abernathy, John T. Dunlop, Janice H. Hammond, and David Weil (Oxford University Press) Spurred on by advances in information technology, a retailing revolution has been taking place during... View Details
- 10 Feb 2014
- News
King of His Castle
of industry such as Andrew Carnegie. "They were interesting stories of integrity that stayed with me," he says. After graduating, Appling spent several years at McKinsey & Company, then took a job at Seimens. In 2006, he began at Bright... View Details
- 01 Sep 2010
- News
Giving Back
It was in grade school that Jim Gibbons (MBA ’94) began to lose his sight due to macular degeneration, a retinal condition; by his junior year at Purdue, his vision loss was complete. Today, Gibbons is president and CEO of Goodwill View Details
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
marketplace status quo. Demanding a voice and sometimes a hand in the products they buy, these digitally empowered consumers― “Me’s”―have inverted the traditional power dynamics of retail into metail. To put it simply, your customers are... View Details
- 01 Jun 2015
- News
Ask the Expert: The Kids Are All Right
to independent makers and retailers among this generation? If so, can you quantify it? —Jules Pieri (MBA 1986) HUBERT: Distinctions like “corporate” versus “independent” reflect a mindset more characteristic of Generation X than the... View Details
- 01 Oct 1998
- News
Beyond the Numbers
Robinson in 1986 as assistant controller for their international consumer businesses, including bank cards and retail banking. His first task, he recalls, was to "take a look around and advise my boss what his group should be doing... View Details
Keywords: Eileen K. McCluskey
- 01 Dec 2007
- News
Lighten Up
trade organization, the Outdoor Industry Association. In 1999 GoLite introduced its first line of products. They consisted of Jardine designs to be used together: backpack, sleeping pad and bag, insulated clothing, tent, umbrella, and... View Details