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  • All HBS Web  (825)
    • News  (259)
    • Research  (358)
    • Events  (3)
    • Multimedia  (16)
  • Faculty Publications  (208)

Show Results For

  • All HBS Web  (825)
    • News  (259)
    • Research  (358)
    • Events  (3)
    • Multimedia  (16)
  • Faculty Publications  (208)
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  • 27 Oct 2015
  • News

Sweet Success

retailers such as Whole Foods, Trader Joe’s, and Kroger, and on the menu in upscale restaurants as a sweetener in everything from cocktails to main courses. After focusing on details for several years, Turner hints he is once again... View Details
Keywords: Deborah Blagg
  • 12 Feb 2021
  • News

How Dunkin’ Donuts Took Over the World

entrepreneurs, successful CEOs of other food service companies. If you look around the restaurant industry, you will find it populated with Dunkin’ executives who left us better than they found us, and went on to bigger and better careers... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade
  • 19 Apr 2024
  • News

Alumni Host Energy CEO Summit in Houston; Austin Club Co-Hosts SXSW Reception

venue. The restaurant is supported by DeWolff’s organization, InKind, which provides startup funding for minority-owned restaurants in the Austin area. Bishop says the feedback from the gathering has been... View Details
Keywords: Margie Kelley
  • 20 Jan 2023
  • News

Free Spirits

only get so excited about another round of seltzers with lime. But as obvious as it is that non-drinkers thirst for more interesting options, bar and restaurant owners have been slow to see the opportunity. “They told us that nobody ever... View Details
Keywords: Jen McFarland Flint; Food Services and Drinking Places; Hospitality
  • 01 Feb 2002
  • News

It's academic. (Not!)

love the atmosphere of the restaurants and little shops in the historic districts there, but on the bright side, I don't have much time as a doctoral student to sit in cafés," she laughs. Star Search Boris Groysberg can tell you... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2009
  • News

One Man Crime Wave

attended the Wharton School before completing his undergraduate studies as a business major at Syracuse University. In March 1937, while he was a student at Syracuse, “a tall, willowy blonde” (as one biographer described her) walked into the View Details
Keywords: Garry Emmons; fiction writing; Arts, Entertainment; Publishing Industries (except Internet); Information
  • 01 Mar 2011
  • News

Fast Casual

Cherng: Panda’s process designer. Peggy Cherng (OPM 25, 1997) and her husband, Andrew, share the titles of cochairman and co-CEO of Panda Restaurant Group (PRG), “one of the fastest-growing and most successful View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 01 Dec 2002
  • News

Raw, Done Well

California, Klein has bankrolled a 65- seat, gourmet raw-food restaurant called Roxanne's, named after his wife, who is also the establishment's chef. Klein sold his final high-tech venture in 1994 and became, for a time, chairman of the... View Details
  • 01 Jun 1998
  • News

New Releases

his new book, Franchise Organizations, HBS assistant professor Jeffrey L. Bradach offers the first fully realized documentation and analysis of this vastly influential organizational form. Through an in-depth study of five leading View Details
  • 01 Sep 2009
  • News

From Bytes to Bites

THOMAS: A career switch from high tech to the restaurant biz calls on every bit of HBS know-how. Photo Courtesy Scherrer As a teen, Laurie Thomas (MBA ’93) didn’t devote her summers to extracurricular activities. Instead, the Wisconsin... View Details
Keywords: Julia Hanna; Food Services and Drinking Places; Hospitality; Management of Companies and Enterprises; Management
  • 04 Sep 2019
  • News

Action Plan: A New ’Cue

marketing strategies and consumer activations around those three pillars, like ‘Back of the House Sessions,’ where we have musicians come in and record.” Be flexible. “On the restaurant side, we have three different models: an... View Details
Keywords: April White
  • 06 May 2019
  • News

Are You Ready for Veggie Fast-Casual?

The founder and former CEO of Panera Bread has a new lease on life. Life Alive, that is. And it’s not a lease—he’s the owner. Ron Shaich (MBA 1978), has tapped his $300 million fund, Act III Holdings, to buy and reimagine a mini-chain of Boston-area casual vegetarian... View Details
Keywords: Food and Beverage Stores; Retail Trade
  • 01 Dec 2000
  • News

A Plastic Fantastic Friendship

avant-garde artists of the 20th century, a man who clipped coupons for restaurant specials while giving away an art collection valued in the millions." Morse and his wife, Eleanor, bought their first Dalí, Daddy Longlegs of the... View Details
Keywords: Salvador Dali; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment; Plastics and Rubber Products Manufacturing; Manufacturing
  • 01 Jun 2020
  • News

All Hands on Deck

Program and provided one-on-one virtual coaching. THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care, management, and the hotel and restaurant industries. Return to June... View Details
Keywords: Jen Mele
  • 19 Nov 2020
  • News

How Panera’s CEO Learned to Go Against the Grain

Photo courtesy of Panera Bread Photo courtesy of Panera Bread As the CEO of Panera Bread Co, Niren Chaudhary (AMP 191, 2016) was intent on finding ways to make sure the company’s workers weren’t left behind during the pandemic. The company invited its furloughed... View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 01 Apr 1997
  • News

The Businesslike Gourmet: Karen Page on America's Foodservice Industry

whose innovations and creativity greatly influence the direction of the industry. How big is the foodservice industry? Sales for restaurants alone are projected to top $320 billion in 1997. Restaurants are a... View Details
  • 11 Dec 2017
  • News

Growing from Within

Photo courtesy of Paulo Pena Photo courtesy of Paulo Pena The great majority of McDonald’s U.S. restaurants are run by external owner/operators. Paulo Pena (MBA 2004) is responsible for the rest. As vice president and managing director of... View Details
Keywords: Dan Morrell; Food Services and Drinking Places; Hospitality
  • 01 Mar 2006
  • News

Entrepreneur's Notebook with Paul Conforti and Kim Moore (both MBA '97)

upscale, premium desserts to the masses. Elevator pitch: Finale is an upscale dessert-focused restaurant concept that provides people with an alternative to bars or coffee shops, where they can enjoy a sensational dessert experience. Our... View Details
Keywords: Margie Kelley; desserteries; Food Services and Drinking Places; Hospitality
  • 01 Jun 2015
  • News

Five-Star Research

data from Seattle restaurants, Luca found that a one-star increase in a Yelp rating increased an independent restaurant’s revenue by 5 to 9 percent. (Chain restaurants didn’t see the same effect.) Yelp uses the arithmetic mean of reviewer... View Details
Keywords: April White; News, Library, Internet, and Other Services; Information
  • 26 Jan 2015
  • News

The Ingredients for Success

something in a different way.” Markowitz was surrounded by creative types recently as she presented NOCHI’s plans to a group that included restaurant owners, tourism officials, chefs, and food business entrepreneurs. Ti Martin stood up to... View Details
Keywords: Tyler Bridges; Food Services and Drinking Places; Hospitality; Educational Services
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