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  • All HBS Web  (677)
    • News  (184)
    • Research  (172)
    • Multimedia  (2)
  • Faculty Publications  (89)

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  • All HBS Web  (677)
    • News  (184)
    • Research  (172)
    • Multimedia  (2)
  • Faculty Publications  (89)
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  • 25 Oct 2012
  • Research & Ideas

10 Reasons Customers Might Resist Windows 8

things like print! No joke. Open up a PDF in the native viewer and you have to 'intuitively' know to press ctrl + p to print the file. I can't tell you how many times I've sat there getting angry trying to figure out how to get something... View Details
Keywords: by Carmen Nobel; Computer; Consumer Products
  • 15 Apr 2002
  • Research & Ideas

In the Virtual Dressing Room Returns Are A Real Problem

The report indicated that many consumers who purchase apparel online refer to printed catalogs for more accurate depictions of color. The degree to which the difficulty in characterizing apparel products inhibits online consumer purchases... View Details
Keywords: by Jan Hammond & Kristin Kohler; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 30 Nov 2009
  • Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

as a bundle, but they can also download one or more songs separately through online services like Apple's iTunes. Before the emergence of the online channels, it was not economically feasible to sell all the songs on an album separately—just imagine labels having to... View Details
Keywords: by Sean Silverthorne; Music
  • 16 Sep 2014
  • First Look

First Look: September 16

emergence of a broad base of users and content to promote the sale of 3D Systems' consumer-focused 3D printers. As yet, neither the company nor users had identified an indispensable application for 3D printing for consumers, despite a... View Details
Keywords: Sean Silverthorne
  • 09 Aug 2013
  • Research & Ideas

Read All About It: Digital CEO Buys Traditional Media!

the world are trying to reinvent themselves for digital success. Indeed, few strategic problems are as hard as those confronting newspapers—declining print revenues, even greater declines in advertising revenue (mostly due to the loss of... View Details
Keywords: by Jim Aisner; Journalism & News; Publishing
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

stated that their ventures were separate from their parent company, but their daily work processes indicated otherwise. Online sales reps still reported to and had offices near their print managers, for example. This direct reporting and... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 05 Apr 2010
  • Research & Ideas

HBS Cases: iPads, Kindles, and the Close of a Chapter in Book Publishing

interface, is poised to take another bite out of the hearts (and profits) of companies from Doubleday to Putnam. "Traditional trade book publishers are scared," says Harvard Business School professor Peter Olson. "The world that they have known, of View Details
Keywords: by Julia Hanna; Information; Publishing; Entertainment & Recreation
  • 06 Feb 2014
  • Research & Ideas

The Art of American Advertising

Harvard Business School's Baker Library is hosting a historical exhibit that examines the advertising industry in a bygone era, when marketers still had to depend on printed materials to capture consumer attention. The Art of American... View Details
Keywords: by Carmen Nobel; Advertising
  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

nonfinancial performance. Perhaps more importantly, all have created robust Web sites to provide stakeholders with additional information not included in their printed reports. And all are deeply engaged in an ongoing dialogue with their... View Details
Keywords: by Martha Lagace
  • 28 Jan 2002
  • Research & Ideas

Read All About It! Newspapers Lose Web War

business. However, despite these perceived limitations, the newspaper industry largely recognized the threat that digital media posed to the traditional printed newspaper business. In fact, many industry analysts were predicting a... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Information; Publishing
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

recently, and the cafes had menus printed in five languages," says Underhill. "But in South Florida, an area heavily populated by Hispanics, there are restaurants that don't have menus printed in... View Details
Keywords: by Richard Bierck; Retail
  • 30 Dec 2013
  • HBS Case

HBS Cases: What Warren Buffett Saw in Newspapers

much speculation lately about the trend of well-heeled investors making bets on the future of print media. Yet Esty says the power of this case rests more in its richness as a teaching tool than in its topical appeal. "When asset... View Details
Keywords: by Deborah Blagg; Journalism & News; Publishing
  • 01 Apr 2019
  • What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

monetary theory maintains that even if a government can print money to pay for debts, the act itself creates inflationary pressures, increases interest rates, and fuels even greater deficits by increasing interest on the debt. If growth... View Details
Keywords: by James Heskett
  • 09 Jul 2018
  • Research & Ideas

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

prototypes, artists made jewelry, and developers punched out low-cost housing. Machines that had cost upwards of $50,000 now cost a few thousand and could fit on a desktop. Formlabs brings 3-D printing home Formlabs developed a... View Details
Keywords: by Michael Blanding; Technology; Consumer Products; Electronics; Industrial Products; Information Technology; Manufacturing; Medical Devices & Supplies; Retail
  • 27 Apr 2021
  • Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

crowd-sourcing platform, while it transitioned away from traditional screen printing to a digital print-on-demand model. The onset of the COVID-19 pandemic in 2020 accelerated the company’s transition, triggering the sale of Threadless’s... View Details
  • 14 Sep 2007
  • Research & Ideas

How to Profit from Scarcity

ramping up production of a car is more challenging than printing an extra run of a book. But after its initial error, VW made some smart decisions to mitigate the damage. First, the company rewarded their best dealers by making the scarce... View Details
Keywords: by John Quelch; Consumer Products; Advertising
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

shopper's prior knowledge to make virtual shopping more intuitive. In-store technology can also be difficult to use. I recently watched a string of customers walk up to a "meal solution" kiosk at a supermarket and attempt to View Details
Keywords: by Raymond Burke; Retail
  • 14 Feb 2007
  • Op-Ed

Tata-Corus: India’s New Steel Giant

complacency might well prove to be the biggest weapon available to the new big-five kid on the block from Jamshedpur. First printed in The Economic Times/India Times. View Details
Keywords: by Tarun Khanna
  • 07 Jan 2015
  • Research & Ideas

The Quest for Better Layoffs

2011. And Sucher believes they have served their purpose of helping students understand both the financial and the emotional toll of layoffs on workers. In one video, Kelly White, a print technician, talks about the day she and her job... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 12 Aug 2002
  • Research & Ideas

‘Let the Buyer Beware’ Doesn’t Protect Investors

investment bank has a real interest in a company in some fashion; but this information tends to be buried in very small print in the back of the materials provided by investment bankers rather than up front. This is a failure of the... View Details
Keywords: by D. Quinn Mills
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