mobile pay - Publications - Faculty & Research

26 Jun 2020
Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

to retain the Yakult Ladies, paying them 80 percent of their typical pay. Once delivery of Yakult products resumed, it took just five months for sales to reach the same level as the previous year. “Our HBS students went with the Yakult... View Details

Keywords: by Dina Gerdeman

11 Sep 2012
First Look

First Look: September 11

discounts and Amazon encouraged consumers to compare prices using smart phones, Best Buy was becoming a showroom for lower cost retail models. International expansion was struggling and domestic sales of digital televisions were cooling. Although the popularity of... View Details

Keywords: Sean Silverthorne

08 Mar 2019
Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

Amazon officials understandably figured that the prize it offered New Yorkers would sell itself: 25,000+ jobs paying in excess of $100,000 each with all the ancillary economic benefits. Decide (on Long Island City, Queens), Announce (the... View Details

Keywords: by James K. Sebenius; Real Estate; Construction

08 Nov 2022
Research & Ideas

How Centuries of Restrictions on Women Shed Light on Today's Abortion Debate

exhibited stronger anti-abortion attitudes. A larger sample of almost 700,000 women showed that women from historically pastoral ethnic groups faced more mobility restrictions. Among almost 100,000 women in Africa, those who descend from... View Details

Keywords: by Kara Baskin

15 Apr 2015
Research & Ideas

Why Americans Voted for an Income Tax

result is an economy that's become profoundly unequal and families that are more insecure The combined trends of increased inequality and decreasing mobility pose a fundamental threat to the American Dream, our way of life, and what we... View Details

Keywords: by Matthew C. Weinzierl

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

effort to educate its employees about the benefits of an outside-in perspective (it even launched a "customer- centricity university" for employees) and, second, a monumental effort to mobilize action. From building... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

Web

The 20th Century Zeitgeist - Leadership

oral contraceptive pill Influence: High 70 1970 s 19 National Organization for Women mobilizes for Equal Rights Amendment Roe v. Wade legalizes abortion Social discord continues over Vietnam War and civil rights Watergate scandal... View Details

01 Sep 2023
News

Case Study: The Home Team

Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend who’d bought a new house. Over dinner this friend enumerated... View Details

Keywords: Jen McFarland Flint; Real Estate

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

their artificial reality (AR) annotation products on mobile phones. AT&T, Cisco, and Zoom have enhanced their network capabilities for increased demand in bandwidth. In addition, numerous small businesses like restaurants and home... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

they know better? Or will they rise to the challenges that come with growth, respect the structure, and become the guru of the team? Please pay attention to your early hires as they and the company grow. If you see signs of trouble,... View Details

Keywords: by Julia Austin

03 Jan 2017
First Look

January 3, 2017

research and technological innovation, this approach is misguided and potentially risky. This article argues that researchers need to pay close attention to issues such as biases in data collection and spurious correlation. Publisher's... View Details

Keywords: Carmen Nobel

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

mobilized to accomplish. Reassess available resources. The relaunch is a time to reexamine information, budgetary resources, and networks that will help the team advance its goals. Understand members’ constraints. A relaunch is an ideal... View Details

Keywords: by Sean Silverthorne

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

organization off its complacent platform and into a good direction. But it didn't happen. Instead of mobilizing people into action, the crisis led many managers into making fewer decisions because they didn't want to be accused of... View Details

Keywords: by John P. Kotter

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Case Studies - Social Impact Collaboratory

were deciding whether to participate in a Series B round for PEGAfrica, which sold solar home systems in Africa via pay-as-you-go (PAYG) financing plans that allowed customers to make small payments via mobile money to View Details

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

training, independent living skills, and communication skills, to improve services to communities. Peacock told them that Guide Dogs was willing to take on the mobility piece since that was its area of expertise; Guide Dogs could either... View Details

Keywords: by Martha Lagace

01 Nov 2019
What Do You Think?

Should Non-Compete Clauses Be Abolished?

NCCs restrict movement of employees from one job to another. Those who can move tend to make more money than those who stay with one organization. In a study of Oregon’s plan, the rate of job mobility and View Details

Keywords: by James Heskett

16 Aug 2018
News

Working with a Giver’s Spirit

Philippine tech incubator behind a number of remarkable companies, including Ayannah, which uses social media and mobile platforms to provide digital commerce and payment services to the world’s unbanked; PawnHero, an online pawnshop that... View Details

Keywords: Constantine von Hoffman

18 Sep 2017
Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

effective. Graphic by Blair Storie-Johnson (Source: “The CMO Survey 2017”) Is this ever-increasing focus on social paying off? Forty-three percent of respondents said in the CMO Survey that they have not been able to show the impact of... View Details

Keywords: by Dina Gerdeman; Advertising; Technology

01 Sep 2023
News

Alumni and Faculty Books

crisis. Based on unprecedented access to Indonesian archives and a wealth of international sources, Suharto’s Cold War narrates the first decades of the Suharto regime at the national, regional, and global levels. Suharto mobilized... View Details

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Publications