lessons - Publications - Faculty & Research

01 Jun 2018
News

Research Brief: Lessons from Last Place

Ryan Buell (photo by Russ Campbell) Ryan Buell (photo by Russ Campbell) We all wait in lines—at the grocery store, the bank, or a ticket booth, or on hold to speak to a customer service rep about your cable bill. “By one estimate, Americans spend 37 billion hours... View Details

Keywords: Jennifer Myers

01 Dec 1996
News

Laurel without Hardy? A Lesson for Business

candidates for this focus on complements. A new system of creating and sharing information is evolving, and it has many complementary parts. It is not enough to invent one part of the new system; you have to pay attention to all the parts at once. Intel understands... View Details

20 Sep 2017
News

Lessons from Yelp’s Empirical Approach to Diversity

27 Jul 2017
News

Lessons from America’s Golden Age of Innovation

09 Jan 2017
News

Business Lessons From the iPhone’s First Decade

15 Jan 2016
News

Leadership Lessons from Martin Luther King, Jr.

01 Sep 2015
News

What Lessons Can Presidential Candidates Learn About Leadership From Ernest Shackleton?

14 Mar 2022
News

Lessons from COVID-19: The Business Skills Doctors Need

13 Mar 2018
News

Leadership Lessons from the “Lone Survivor” Mission

they found a good place to hide in the mountains. The next day, though, that team was attacked, and here, Brady tells the story of the last-minute decision that kept him from the subsequent, ill-fated rescue mission, the difficult decisions he had to make that day, and... View Details

23 Oct 2019
News

Negotiators Share Lessons from High-Stakes Global Diplomacy

Madeleine Albright was interviewed for the American Secretaries of State Project, a collaboration among faculty members at HBS, Harvard Kennedy School, and Harvard Law School designed to extract lessons in negotiation and diplomacy for... View Details

Keywords: University Collaborations

18 Jul 2019
News

Lessons from the Rise and Fall of VisiCalc

VisiCalc is long gone—but the tech industry has embraced lessons learned by its experience that continue to shape strategy and decision-making of engineers and executives alike. Among those lessons: First, new empires take shape at the... View Details