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- All HBS Web
(1,815)
- News (373)
- Research (921)
- Events (37)
- Multimedia (11)
- Faculty Publications (605)
Das Narayandas
Das Narayandas is the Edsel Bryant Ford Professor of Business Administration at the Harvard Business School. His academic credentials include a Bachelor of Technology degree in Engineering from the Indian Institute of Technology, Bombay (IITB), a Post-Graduate... View Details
Keywords: advertising; beauty products; biotechnology; computer; electrical equipment; electronics; entertainment; federal government; high technology; industrial goods; information technology industry; internet; management consulting; manufacturing; marketing industry; professional services; retailing; telecommunications; transportation
- September 2005 (Revised February 2007)
- Case
Angels and Devils: Best Buy's New Customer Approach (A)
In November 2004, The Wall Street Journal reported that consumer electronics retailer Best Buy's new customer approach was to shun the "devils" among its customers. The "customer centricity" initiative, which was led by Best Buy's CEO Brad Anderson, was based on an... View Details
Keywords: History; Customer Relationship Management; Opportunities; Marketing Strategy; Leadership Style; Problems and Challenges; Growth and Development Strategy; Retail Industry; Electronics Industry
Elberse, Anita, John T. Gourville, and Das Narayandas. "Angels and Devils: Best Buy's New Customer Approach (A)." Harvard Business School Case 506-007, September 2005. (Revised February 2007.)
- 27 Apr 2007
- Other Presentation
Creating a High-Value Health Care System: Implications for Sweden
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the... View Details
Porter, Michael E. "Creating a High-Value Health Care System: Implications for Sweden." Blicka, Stockholm, Sweden, April 27, 2007.
- 5 Nov 2007
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, “How Physicians Can Change the Future of Health Care ” Journal of the American... View Details
Porter, Michael E. "Value-Based Health Care Delivery." HSM Group, São Paulo, Brazil, November 5, 2007.
- 15 Jan 2008
- Other Presentation
Value Based Health Care Delivery: Implications for Global Health
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, "How Physicians Can Change the Future of Health Care," Journal of the American... View Details
Porter, Michael E. "Value Based Health Care Delivery: Implications for Global Health." Introduction to Global Health Delivery, Harvard Medical School, Boston, MA, January 15, 2008.
- 12 Jan 2009
- Other Presentation
Value-Based Health Care Delivery: Reimbursement, Systems Integration, and Growth
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and ―How Physicians Can Change the Future of Health Care, Journal of the American... View Details
Porter, Michael E. "Value-Based Health Care Delivery: Reimbursement, Systems Integration, and Growth." Strategy for Health Care Delivery Leadership Workshop, Harvard Business School, Executive Education, Boston, MA, United States, January 12, 2009.
- 2 Apr 2009
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the... View Details
Porter, Michael E. "Value-Based Health Care Delivery." Brigham and Women's/Faulkner Hospital Leadership Program, Boston, MA, April 2, 2009.
- 11 Jun 2009
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the... View Details
Porter, Michael E. "Value-Based Health Care Delivery." Rotman School of Management, Toronto, Canada, June 11, 2009.
- 18 Aug 2009
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the... View Details
Porter, Michael E. "Value-Based Health Care Delivery." Health Outcomes Event, Boston Consulting Group Center for Health Care Value, Gothenburg, Sweden, August 18, 2009.
- 24 Sep 2009
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the... View Details
Porter, Michael E. "Value-Based Health Care Delivery." Baylor EDGE, Dallas, TX, September 24, 2009.
- 1 Dec 2009
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and ―How Physicians Can Change the Future of Health Care, Journal of the American... View Details
Porter, Michael E. "Value-Based Health Care Delivery." Infectious Disease in Brazil, Harvard School of Public Health, Sao Paulo, Brazil, December 1, 2009.
- 29 Jan 2010
- Other Presentation
Ideas Lab: Value Based Healthcare Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and ―How Physicians Can Change the Future of Health Care, Journal of the American... View Details
Porter, Michael E. "Ideas Lab: Value Based Healthcare Delivery." IdeasLab with Harvard University, World Economic Forum, Davos, Switzerland, January 29, 2010.
- 5 Feb 2010
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the... View Details
Porter, Michael E. "Value-Based Health Care Delivery." Yale School of Management, New Haven, CT, February 5, 2010.
- 23 Apr 2010
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the... View Details
Porter, Michael E. "Value-Based Health Care Delivery." Tuck School of Business Administration, Hanover, NH, April 23, 2010.
- 5 May 2010
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the... View Details
Porter, Michael E. "Value-Based Health Care Delivery." Inner City 100 Symposium, Initiative for a Competitive Inner City, Boston, MA, May 5, 2010.
- May 2010 (Revised September 2020)
- Background Note
A Note on Real Estate Research
By: Arthur I Segel, Griffin James, Ann Cullen, Kathryn FitzGerald and Austin Haley
This note provides a comprehensive research guide for real estate students, professionals, and executives. It includes lists of real estate industry trade organizations, publicly available research resources, books, and journals relevant to a wide range of financial... View Details
Keywords: Real Estate; Property; Investment; Research; Personal Development and Career; Real Estate Industry
Segel, Arthur I., Griffin James, Ann Cullen, Kathryn FitzGerald, and Austin Haley. "A Note on Real Estate Research." Harvard Business School Background Note 210-086, May 2010. (Revised September 2020.)
- 10 Nov 2020
- Sharpening Your Skills
Research News and Tips: Innovating Across Time Zones
Researchers at Harvard Business School publish hundreds of studies around business management each year, often in collaboration with peers from other institutions. Here are insights collected from papers and journal articles published over the last few months. Overcome... View Details
Keywords: by Sean Silverthorne
Jill J. Avery
Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details
Keywords: consumer products; arts; advertising; automobiles; retailing; fashion; hotels ＆ motels; food; beverage
Shane M. Greenstein
Shane Greenstein is the Martin Marshall Professor of Business Administration. He teaches in the Technology, Operations and Management Unit.
Encompassing a wide array of questions about computing, communication, and Internet markets, Professor Greenstein’s... View Details
- 23 Jan 2015
- News