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  • All HBS Web  (1,299)
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  • All HBS Web  (1,299)
    • People  (1)
    • News  (339)
    • Research  (659)
    • Events  (6)
    • Multimedia  (22)
  • Faculty Publications  (355)
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  • 01 Mar 2024
  • News

Alumni and Faculty Books and Podcasts

conversation. Communication is a superpower and the best communicators understand that whenever we speak, we’re actually participating in one of three conversations: practical (What’s this really about?), emotional (How do we feel?), and... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Sep 2023
  • News

Alumni and Faculty Books

reclaim your life using a formula that’s ultimately rooted in less: Financial Health + Emotional Wealth = MoneyZen. The result is a powerful, research-based framework for getting off the hamster wheel of 24/7 striving so you can start to... View Details
  • 12 Mar 2021
  • News

My Favorite Case

important, as I was not yet in a major leadership position. I now have to manage a team of creatives and business professionals, and often their motivations and goals are misaligned. How to balance out their weightings in the company, and encourage them to collaborate... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 01 Mar 2010
  • News

John Crowley’s Extraordinary Measures

two youngest children, who were born with a rare and often fatal neuromuscular disorder. Watching its production was, alternately, an unreal, thrilling, and deeply emotional experience for the Crowley family. Less than a year after... View Details
Keywords: Sarah Auerbach; Ambulatory Health Care Services; Health, Social Assistance; Motion Picture and Sound Recording Industries; Information
  • 26 May 2016
  • News

Mary Callahan Erdoes, MBA 1993

without the notion of EQ and IQ coming up. Erdoes is someone who has both emotional and intellectual intelligence—in spades. The combination of compassion and analytical skills serves her well as she blazes a trail in the upper echelons... View Details
Keywords: Susan Young; Monetary Authorities-Central Bank; Finance
  • 07 Apr 2015
  • News

Warrior Spirit

train in the sport that had taught him the rewards of continuous physical, mental, and emotional self-improvement? Most of the gyms he toured were “dark and dingy, behind a noodle shop in Chinatown,” mirroring martial arts’ marginalized... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services
  • 01 Sep 2003
  • News

Stan O’Neal

two emotions that come to mind when considering the 9/11 tragedy are sadness and courage. He is particularly proud of Merrill’s nine thousand employees who worked near the towers. “It really was an incredible feat for our employees to go... View Details
Keywords: Susan Young; Finance
  • 23 May 2024
  • News

HBS After October 7

model where you want people to debate and discuss difficult issues.” Kierstead and Weinzierl noted that steps have been taken to support students’ physical safety, including increased security measures, as well as their emotional safety,... View Details
  • 11 Mar 2021
  • News

Leading with Heart

employees could just go there and apply and get a temporary job at a CVS or a Walmart. And then we would get them back. So, that's an example of doing it with heart. Gulati: Now, one of the emotions, really primary emotions that hijacks... View Details
  • 01 Dec 2009
  • News

One Man Crime Wave

profile, MacDonald said about his HBS experience, “I learned that total ice-cold objectivity is unattainable. Each man has his own warps and biases. To think properly, one must be aware of these emotional hang-ups, and make allowances for... View Details
Keywords: Garry Emmons; fiction writing; Arts, Entertainment; Publishing Industries (except Internet); Information
  • 01 Jan 2002
  • News

Egon P.S. Zehnder (MBA '56)

performances of daughter, Heidi, a professional opera singer Recommended Reading Emotional Intelligence, by Daniel Goleman "Goleman shows that integrity, the ability to communicate and influence, self-motivation, empathy, and social... View Details
  • 01 Oct 2001
  • News

Guy de Chazal: Changing Focus

Fountain House board member since 1986, he speaks with deep conviction about the challenges faced by the emotionally handicapped. "With advances in pharmaceutical treatments for emotional illnesses, hospitalization is no longer the right... View Details
Keywords: Deborah Blagg
  • 18 Jan 2018
  • News

The Lessons of All-Day Breakfast

analytics, to take the emotion out of the decisions-- all day breakfast was a great example of relying on a very consumer-focused idea. But allowing the analytics and the pilot market, so the test versus control, to highlight the... View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 01 Mar 2003
  • News

Service with a Smile

In an effort to understand the role that suppressing or exaggerating emotions has on employees, HBS assistant professor Laura Morgan Roberts and a colleague from the University of Toronto, Stéphane Côté, set about to measure the... View Details
Keywords: Laura Morgan Roberts; Stephane Cote; Publishing Industries (except Internet); Information
  • 01 Dec 1996
  • News

Organizations and Markets: A Challenging View of the World

human brain is defective," says Jensen, whose life's work has reached out beyond his research in economics, finance, and accounting to include psychology, sociology, neuroscience, and history. Jensen explains that upsetting information triggers the amygdala, the View Details
Keywords: Susan Young
  • 01 Feb 2002
  • News

HBS Press Books in Brief

The authors draw lessons from the experience of financial intermediaries and illustrate these lessons through a variety of fascinating case studies. In Primal Leadership: Realizing the Power of Emotional Intelligence, by Daniel Goleman,... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2001
  • News

Reunions Offer Job Search, Career Assistance

emotional components. “This pep talk portion of the presentation can be particularly useful for those in a time of transition,” says Gardella. “Bob gave us a chance to share personal experiences,” notes 5th Reunion attendee Thierry R.... View Details
Keywords: Rogelio Fussa; Professional Services
  • 01 Dec 2017
  • News

The Future of VR is Animated Bunnies

experience—downloaded as an app to a VR headset—is more like a Choose Your Own A dventure book. Users’ decisions shape the storyline, while their interactions with the characters do something even more remarkable: create an emotional... View Details
Keywords: Janelle Nanos
  • 01 Oct 1996
  • News

An Atypical Case — Robin G. Berglund (MBA 1971)

soberly. "I think the best way I can help children is to work to improve the emotional health of their parents and families." "I think the best way I can help children is to work to improve the emotional... View Details
Keywords: Thomas Frick
  • 28 Apr 2020
  • News

Lessons from a COVID Survivor

Radha Ruparell (MBA 2008) Radha Ruparell (MBA 2008) When Radha Ruparell (MBA 2008) fell ill with COVID-19, she wasn’t prepared for the physical and emotional rollercoaster that the ensuing weeks would bring. On day 16 of her illness,... View Details
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