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  • November 2004
  • Article

True or False? Lie Detection at the Bargaining Table

By: Michael Wheeler
Keywords: Negotiation
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  • April 2004 (Revised September 2007)
  • Case

Accounting Fraud at WorldCom

By: Robert S. Kaplan and David Kiron
The principal players in WorldCom's accounting fraud included CFO Scott Sullivan, the General Accounting and Internal Audit departments, external auditor Arthur Andersen, and the board of directors. The case provides sufficient detail to allow for a full discussion of... View Details
Keywords: Governance Controls; Governing and Advisory Boards; Crime and Corruption; Ethics; Financial Reporting; Organizational Culture; Corporate Governance; Accounting Audits
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  • September 2001 (Revised July 2002)
  • Case

Fraud Prevention at Omni Bank

By: Frances X. Frei and Hanna Rodriguez-Farrar
Omni Bank is undergoing a merger and has two important decisions ahead. First, should it enforce the use of its model-driven approach to interacting with customers at the recently acquired Friends Savings and Loan branches. Friends has a culture of personal touch with... View Details
Keywords: Mergers and Acquisitions; Business Model; Crime and Corruption; Customer Relationship Management; Decisions; Banks and Banking; Banking Industry
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  • 1979
  • Chapter

Learning from Mistakes Is Easier Said than Done: Group and Organization Influences on the Detection and Correction of Human Error

By: A. Edmondson
Keywords: Learning; Perception; Attitudes; Groups and Teams; Organizational Culture; Power and Influence
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  • Article

Learning from Mistakes Is Easier Said than Done: Group and Organization Influences on the Detection and Correction of Human Error

By: A. Edmondson
Keywords: Learning; Groups and Teams; Organizations
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  • Article

Organization of Information and the Detection of Gender Discrimination

By: C. Rutte, T. Diekmann, J. Polzer, F. Crosby and D. Messick
Keywords: Information; Groups and Teams; Gender
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  • December 1980 (Revised February 1998)
  • Case

Burger King Corp.

By: W. Earl Sasser and David C. Rikert
Describes the operating system of a Burger King unit. The case does not have a decision focus; it is designed for use with McDonald's Corp. Students are asked to compare the operating systems of these two fast food hamburger chains. Careful analysis will detect the... View Details
Keywords: Food; System; Operations; Retail Industry; Food and Beverage Industry; United States
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  • December 1980 (Revised February 1998)
  • Case

McDonald's Corp. (Condensed)

By: W. Earl Sasser and David C. Rikert
Describes the operating system of McDonald's, the world's most successful fast food chain. The case does not have a decision focus; it is designed for use with Burger King Corp. Students are asked to compare the operating systems of these two fast food hamburger... View Details
Keywords: Service Operations; Competition; Food and Beverage Industry
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  • December 1979
  • Article

Evaluating and Comparing Projects: Simple Detection of False Alarms

By: John S. Hammond and John W. Pratt
Keywords: Performance Evaluation
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  • Research Summary

Overview

By: Himabindu Lakkaraju
I develop machine learning tools and techniques which enable human decision makers to make better decisions. More specifically, my research addresses the following fundamental questions pertaining to human and algorithmic decision-making:

1. How to build... View Details
Keywords: Artificial Intelligence; Machine Learning; Decision Analysis; Decision Support
  • Research Summary

Seeing Thought

By: Gerald Zaltman
This program of research combines the results from ZMET studies to create marketing stimuli such as advertising, retail store designs, product concepts, product design, and so forth, which are then presented to a sample of consumers whose reactions are observed using... View Details
  • Forthcoming
  • Article

The Anatomy of a Hospital System Merger: The Patient Did Not Respond Well to Treatment

By: Raffaella Sadun, Martin Gaynor, Adam Sacarny, Chad Syverson and Shruthi Venkatesh
Despite the continuing US hospital merger wave, it remains unclear how mergers change, or fail to change, hospital behavior and performance. We open the “black box” of hospital practices through a mega-merger between two for-profit chains. Benchmarking the merger's... View Details
Keywords: Performance Improvement; Mergers and Acquisitions; Health Industry
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