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  • July 1999 (Revised February 2001)
  • Background Note

Organization Design of Owner-Managed Companies, The

By: John A. Davis
Provides a concise overview of the key considerations and components of an organization's design. Examines how an organization's design must fit with both owners' goals and the organization's key success factors. Identifies several key aspects of an organization's... View Details
Keywords: Organizational Design
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Davis, John A. "Organization Design of Owner-Managed Companies, The." Harvard Business School Background Note 800-024, July 1999. (Revised February 2001.)
  • February 2004 (Revised August 2004)
  • Case

National Semiconductor's India Design Center

By: Jeffrey T. Polzer and Elizabeth Kind
The senior managers of the India Design Center used 360-degree feedback to develop their team competencies. Now, three new managers are about to join their management team, and Ashok Kumar, director of the center, must decide how to integrate the new managers in a way... View Details
Keywords: Groups and Teams; Information Technology Industry; India
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Polzer, Jeffrey T., and Elizabeth Kind. "National Semiconductor's India Design Center." Harvard Business School Case 404-102, February 2004. (Revised August 2004.)
  • July 2023
  • Article

Design and Analysis of Switchback Experiments

By: Iavor I Bojinov, David Simchi-Levi and Jinglong Zhao
In switchback experiments, a firm sequentially exposes an experimental unit to a random treatment, measures its response, and repeats the procedure for several periods to determine which treatment leads to the best outcome. Although practitioners have widely adopted... View Details
Keywords: Switchback Experiments; Design; Analysis; Mathematical Methods
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Bojinov, Iavor I., David Simchi-Levi, and Jinglong Zhao. "Design and Analysis of Switchback Experiments." Management Science 69, no. 7 (July 2023): 3759–3777.
  • 08 Jul 2016
  • Video

Human-Centered Service Design Professor Ryan Buell

    Design and Analysis of Switchback Experiments

    Switchback experiments, where a firm sequentially exposes an experimental unit to random treatments, are among the most prevalent designs used in the technology sector, with applications ranging from ride-hailing platforms to online marketplaces. Although... View Details
    • 01 Dec 2004
    • News

    A Life by Design

    As a girl growing up in Riverdale, New York, Ivy Ross (PMD 68, 1994) was surrounded by modern design — and disliked it. The home she lived in and the furniture she sat on reflected the avant-garde sensibilities of her father, an... View Details
    Keywords: Roger Thompson; toys; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
    • October 2007
    • Article

    The Art of Designing Markets

    By: Alvin E. Roth
    Traditionally, markets have been viewed as simply the confluence of supply and demand. But to function properly, they must be able to attract a sufficient number of buyers and sellers, induce participants to make their preferences clear, and overcome congestion by... View Details
    Keywords: Market Design; Market Participation; Market Transactions; Information Technology; Internet and the Web
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    Roth, Alvin E. "The Art of Designing Markets." Harvard Business Review 85, no. 10 (October 2007): 118–126.
    • 12 PM – 1 PM EDT, 19 May 2016
    • Webinars: Trending@HBS

    Design Thinking and Innovative Problem Solving

    In their book, Rethinking the MBA: Business Education at a Crossroads, Professors Srikant Datar and David Garvin and researcher Patrick Cullen identified creative and innovative thinking as an essential skill for managers operating in a world of rapidly evolving... View Details
    • January 2016
    • Background Note

    Designing a Dating App

    By: Michael Luca
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    Luca, Michael. "Designing a Dating App." Harvard Business School Background Note 916-030, January 2016.
    • July 10, 2024
    • Article

    Designing a Successful Reskilling Program

    By: Jorge Tamayo, Leila Doumi, Sagar Goel, Orsolya Kovács-Ondrejkovic and Raffaella Sadun
    In this article, written as a follow up to the award-winning “Reskilling in the Age of AI”, the authors report the results of a reskilling survey that they conducted with chief human resource officers from approximately 1,200 organizations in the U.S., along with... View Details
    Keywords: Competency and Skills; Training; Organizational Change and Adaptation; Employees
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    Tamayo, Jorge, Leila Doumi, Sagar Goel, Orsolya Kovács-Ondrejkovic, and Raffaella Sadun. "Designing a Successful Reskilling Program." Harvard Business Review (website) (July 10, 2024).
    • June 1972
    • Case

    Design and Manufacturing Co.

    By: Joseph L. Bower
    Keywords: Design
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    Bower, Joseph L. "Design and Manufacturing Co." Harvard Business School Case 372-343, June 1972.
    • 01 Jun 2009
    • Conference Presentation

    The Evolvability of Designs

    By: Carliss Y. Baldwin
    Keywords: Design
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    Baldwin, Carliss Y. "The Evolvability of Designs." Paper presented at the MIT Workshop of Network Architecture, June 01, 2009.
    • August 1999 (Revised May 2000)
    • Background Note

    Pricing: Design and Implementation

    Provides general managers with a framework with which they can structure and understand pricing decisions. Draws examples from existing HBS case materials. View Details
    Keywords: Price
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    Chun, Samuel S. "Pricing: Design and Implementation." Harvard Business School Background Note 500-020, August 1999. (Revised May 2000.)
    • 1997
    • Working Paper

    The Microstructure of Designs

    By: Carliss Y. Baldwin and Kim Clark
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    Baldwin, Carliss Y., and Kim Clark. "The Microstructure of Designs." Harvard Business School Working Paper, No. 98-031, October 1997.
    • May 2003
    • Module Note

    Product Development Process Design and Improvement

    By: Stefan H. Thomke
    Describes the conceptual foundations and pedagogy for a module on the design and improvement of processes for the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Central to Managing Product... View Details
    Keywords: Product Development; Design; Performance Improvement; Innovation and Management; Information Technology; Customers; Information Management; Business Processes; Learning; Transformation; Service Operations
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    Thomke, Stefan H. "Product Development Process Design and Improvement." Harvard Business School Module Note 603-090, May 2003.
    • September 2006 (Revised September 2007)
    • Case

    Bang & Olufsen: Design Driven Innovation

    By: Robert D. Austin and Daniela Beyersdorfer
    A successful company, recognized worldwide for exquisite design of consumer electronics products, strives to better integrate software design into its traditional physical product design processes to meet the demands of a post-iPod world. Details the Bang & Olufsen... View Details
    Keywords: Diversification; Production; Applications and Software; Product Design; Innovation and Invention; Product Development; Electronics Industry
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    Austin, Robert D., and Daniela Beyersdorfer. "Bang & Olufsen: Design Driven Innovation." Harvard Business School Case 607-016, September 2006. (Revised September 2007.)
    • 1970
    • Book

    Studies in Organization Design

    By: J. W. Lorsch and Paul R. Lawrence
    Keywords: Organizational Design
    Citation
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    Lorsch, J. W. and Paul R. Lawrence, eds. Studies in Organization Design. Homewood, IL: Richard D. Irwin, 1970.
    • 2013
    • Chapter

    The Design of Online Advertising Markets

    By: Benjamin Edelman
    Because the market for online advertising is both new and fast-changing, participants experiment with all manner of variations. Should an advertiser's payment reflect the number of times an ad was shown, the number of times it was clicked, the number of sales that... View Details
    Keywords: Misleading and Fraudulent Advertising; Online Advertising; Price; Market Design; Measurement and Metrics; Sales; Motivation and Incentives; Internet and the Web
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    Edelman, Benjamin. "The Design of Online Advertising Markets." Chap. 15 in The Handbook of Market Design, edited by Nir Vulkan, Alvin E. Roth, and Zvika Neeman. Oxford University Press, 2013.
    • January 1995 (Revised March 1995)
    • Teaching Note

    Georgetown Leather Design TN

    By: Walter J. Salmon and David Wylie
    Keywords: Apparel and Accessories Industry
    Citation
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    Salmon, Walter J., and David Wylie. "Georgetown Leather Design TN." Harvard Business School Teaching Note 595-080, January 1995. (Revised March 1995.)
    • May 1987
    • Background Note

    Designing Multinational Marketing Programs

    Citation
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    Buzzell, Robert D., and John A. Quelch. "Designing Multinational Marketing Programs." Harvard Business School Background Note 587-174, May 1987.
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