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Publications

Publications

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  • All HBS Web  (273)
    • News  (112)
    • Research  (137)
    • Multimedia  (2)
  • Faculty Publications  (53)

Show Results For

  • All HBS Web  (273)
    • News  (112)
    • Research  (137)
    • Multimedia  (2)
  • Faculty Publications  (53)
← Page 6 of 273 Results →
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

people. That’s a big transition that many people can’t make.” Source: Harvard Business School Working Knowledge It’s a problem that can permeate any layer of a business—a star performer is tapped to become a manager, then flops on the next rung of the career ladder.... View Details
Keywords: by Dina Gerdeman
  • Web

Events - Business History

Deeply Responsible Business is now available! You can order the book at Harvard University Press , Amazon , Bookshop , Barnes and Noble , and the Harvard Book Store . Feb 6 06 Feb 2023 Conference Using Oral History in Business and... View Details
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

strove to create a brand that symbolized style and elegance, he got his first order by smashing a bottle of his perfume on the floor of a prominent Parisian department store, in a successful gambit to get customers to smell it. He created... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 01 Dec 2022
  • News

My First Job

department at a Woolworth store back when they had manual cash registers. Candy bars used to sell really quickly, and the department needed constant restocking. During lunch,... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

not a meaningful, let alone actionable, comparison. Similarly, although the cost of serving a customer who is purchasing clothing from a Wal-Mart store is likely far below the same cost for an Armani store, Armani would probably not... View Details
Keywords: by Robert S. Kaplan; Service
  • 12 Feb 2021
  • News

How Dunkin’ Donuts Took Over the World

by the External Relations department at Harvard Business School and edited by Craig McDonald. It is available at iTunes and wherever you get your favorite podcasts. For more information or to find archived episodes, visit... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Food and Beverage Stores
  • 01 Mar 2018
  • News

Every Trick in the Book

beloved,” she says. But beloved didn’t pay the bills, and by 2015, after decades of pressure from big chains and the internet, the small, independent store was on the verge of closing. That’s when Brody, a New Yorker who spends her... View Details
Keywords: April White
  • Web

Agents of Change: The Founding of the AASU - The Value of Business Education

Chicago, where he worked for the Cook County Department of Weights and Measures. Travis Herndon Brown Jr. HBS 1919–1920 Culpeper, VA Randolph-Macon College, 1914 Travis Herndon Brown entered HBS following his military service in France... View Details
  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

she set store standards, instituted training programs, and rejuvenated performance. Due to her success in operations over the next two years, this manager received two more challenging assignments. First, she became director of sales for... View Details
Keywords: by Linda Hill
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

like after the crisis requires a keen understanding of the changing needs of your customers. One example from the current crisis is the extent to which consumers have shifted from expensive luxury goods to more practical items. That's why high-end View Details
Keywords: by Martha Lagace
  • 25 Mar 2015
  • HBS Case

Tate’s Digital Makeover Transforms the Traditional Museum

programs has gone far beyond the marketing department to infuse everything the museum does, making it unique among its peers, says Jill Avery, senior lecturer in the General Management unit at Harvard Business School. The Magic Tate Ball... View Details
Keywords: by Michael Blanding; Education
  • Web

Harvard Business School

published in management journals including Harvard Business Review, worked for the Small Business Administration, US Department of Commerce, Bank of America, and Stanford Research Institute; taught at Georgetown University; and was... View Details
  • 17 Dec 2008
  • Lessons from the Classroom

‘Ted Levitt Changed My Life’

president and CEO of Estée Lauder International Inc. "Ted's writings taught me that relationship management is particularly relevant in a global business," she adds. "I knew every single department View Details
Keywords: by Julia Hanna; Education; Retail
  • 21 Jul 2022
  • News

How Sumner Feldberg Helped Transform Retail

Sequoia Fund,” according to the article. Feldberg’s roommate was Marvin Traub, who later ran Bloomingdale’s, the high-end department store chain. After HBS, Feldberg worked for his father at Bell Shops,... View Details
Keywords: Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 10 May 2020
  • Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

time. This helps me prioritize the most important events, and not feel guilty about the many HBS activities I need to decline.  Best Mama Hack: Get a running stroller! Even if you don't run, they're more nimble than a normal stroller (maneuver around a grocery View Details
  • 01 Jun 2012
  • News

Faculty Research Online

in the number of “functional” managers for crowding in the C-suite. Is J.C. Penney’s Makeover the Future of Retailing? The stuffy department store chain has become emboldened under new CEO Ron Johnson (MBA... View Details
Keywords: Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores
  • 04 Sep 2019
  • News

Clicks and Mortar

while they’re shopping. How do you compete against Amazon? You make something happen in physical stores that can’t happen online. If you think about the history of the department View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 01 Mar 2010
  • News

Eric Schiffer

we are experimenting a bit in our Texas stores by selling produce by the pound. For example, there are only a few times a year when we can offer an entire pineapple for 99.99 cents, but we can sell it for 69.99 cents a pound year-round.... View Details
Keywords: Julia Hanna; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 29 Oct 2000
  • Research & Ideas

Building a Powerful Prestige Brand

locate their goods in high-traffic locations, where consumers felt free to make on-the-spot "impulse" purchases. This meant the surroundings must be beautiful, exclusive, and comfortable for consumers. Department View Details
Keywords: by Nancy F. Koehn; Beauty & Cosmetics; Consumer Products; Retail
  • 01 Jun 2011
  • News

A Former Buyer Turns Designer

(MBA ’05) first line of women’s clothing, AMMARA, won’t hit department stores until this fall, she’s already landed in Women’s Wear Daily for bringing fashionable apparel to mature customers at a lower price... View Details
Keywords: Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores
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