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Show Results For
- All HBS Web
(385)
- News (79)
- Research (255)
- Events (1)
- Multimedia (2)
- Faculty Publications (41)
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- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
medical relief fund for employees diagnosed with COVID-19. To learn more, read What Customers Need to Hear from You During the COVID Crisis Jill J. Avery, senior lecturer of business Administration, C. Roland Christensen Distinguished... View Details
Keywords: by Sean Silverthorne
- 21 Dec 2011
- Research & Ideas
The Most Common Strategy Mistakes
somehow you can achieve better results. This is a hard race to win. So many managers confuse operational effectiveness with strategy. Another common mistake is confusing marketing with strategy. It's natural for strategy to arise from a focus on View Details
Keywords: by Joan Magretta
- 05 Apr 2011
- First Look
First Look: April 5
School Case 811-064 Aardvark is an online social search service that allows users to pose questions and receive answers from other users in their extended social network. The case explores the process that Aardvark's founders used to design and develop their product... View Details
Keywords: Sean Silverthorne
- 20 Nov 2012
- First Look
First Look: November 20
reward firms for practices that go above and beyond the requirements of the law. "Self-policing" programs adopted by several agencies shift the burden of monitoring regulatory compliance and reporting noncompliance from the... View Details
Keywords: Sean Silverthorne
- 29 Nov 2021
- Research & Ideas
How Bonuses Get Employees to Choose Work Over Family
with friends and family and 3 percent more time with customers and coworkers. Over the course of a year, that added up to eight extra days spent with clients and colleagues compared to employees who didn’t receive performance pay,... View Details
Keywords: by Rachel Kim Raczka
- 06 Dec 2016
- First Look
December 6, 2016
Yet a vigorous tradition in the accounting literature establishes that firms routinely sacrifice long-term investment to manage earnings and are rewarded for doing so. This paper presents a model that reconciles these apparently... View Details
Keywords: Sean Silverthorne
- 27 Feb 2019
- Research & Ideas
The Hidden Cost of a Product Recall
many types of innovation for the firms that experience them.” There’s also a second, less studied wave of damage, as competitors ramp up product development efforts to snap up displaced customers and solidify market share gains. This... View Details
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
benchmarks—chief among them sales growth, return on sales, and economic value-added (EVA) growth—not only helped it shorten and simplify its budgeting process, it also reduced the amount of budget gaming. Evaluation and rewards based on... View Details
Keywords: by Loren Gary
- 26 Sep 2011
- HBS Case
HBS Cases: Lady Gaga
larger, but the potential rewards increase, too." “The risks increase as the size of the venue increases, but the potential revenue goes up as well” With arena performances, the Gaga team was looking at some $12 million in start-up... View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
To other functional departments such as finance and operations, the sales and marketing functions look alike. After all, they are both "outward looking," focused on the customer and the market. But, creating a strong marketing... View Details
Keywords: by Benson Shapiro
- 24 Jul 2017
- Research & Ideas
People Have an Irrational Need to Complete 'Sets' of Things
the idea of completing a set, even if it means working harder or spending more money—with no additional reward other than the satisfaction of completion and the relief of avoiding an incomplete set. Imagine arriving at your boss’s summer... View Details
Keywords: by Carmen Nobel
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
personal lives, but they often need the help of well-managed social institutions to succeed. Leaders have several structural devices they can use to promote this balance. For example, they can balance financial and symbolic rewards for... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- 23 Jul 2012
- Research & Ideas
The Power of Conversational Leadership
obvious risk of uncontrolled messaging, but the authors report that the rewards of inclusion often outweigh the risks. A traditional command-and-control company will filter a bunch of top-down messages through the communications... View Details
Keywords: by Carmen Nobel
- 27 Feb 2017
- Research & Ideas
Reputation is Vital to Survival in Turbulent Markets
sometimes quite negative events, take the high road, do the right thing, and develop a reputation as a result. They almost always found that building reputation created returns, as in talented people appreciating the creation of the reputation and flocking to them, and... View Details
Keywords: by Sean Silverthorne
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
managers from pursuing value-destroying opportunities within the firm just for the sake of deploying capital or because they want to run larger companies. And, distributing cash through buybacks can help reward loyal shareholders who... View Details
Keywords: by Dina Gerdeman
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
conference calls that employees can listen to: “The first half is top executives’ discussion of the quarter and expectations. The second half they have a roundtable-like discussion on a particular topic about specific customer sectors.... View Details
- 03 Apr 2012
- First Look
First Look: April 3
growth in 2011 and beyond, executives contemplated how to best apply their purchasing and supply chain knowledge into new international markets. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/512004-PDF-ENG Customer Visits for... View Details
Keywords: Carmen Nobel
- 06 Jan 2020
- Research & Ideas
Motivate Your High Performers to Share Their Knowledge
succeed. The first intervention aimed to overcome reticence among lower-performing employees by giving them a structured process to speak with their colleagues. The second sought to overcome resistance from higher-performing employees by View Details
Keywords: by Michael Blanding
- 28 Feb 2012
- First Look
First Look: Feb. 28
argue that competition can lead organizations to provide illicit quality that satisfies customer demand but violates laws and regulations and that this outcome is particularly likely when price competition is restricted. Using 28 million... View Details
Keywords: Sean Silverthorne
- 30 Jul 2001
- What Do You Think?
What’s the Future of Corporate Governance?
response to last month's column suggests both a conclusion and a question: It will be different, but will it be more effective? First, the differences. Corporate governance in the future will, according to Devdip Ganguli, reflect an increasing emphasis on View Details
Keywords: by James Heskett