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Show Results For
- All HBS Web
(1,012)
- News (176)
- Research (601)
- Events (2)
- Multimedia (1)
- Faculty Publications (172)
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- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. I wanted to ask a quick favor. We’re running a two-minute, ten-question listener survey to help us continue to bring you these great, View Details
- 01 Jun 2022
- News
Ink: Start Small, Rise Above
by getting them paid faster with the NowAccount, but we’re also building out the NowNetwork, a curated platform where small businesses can connect with more customers so they can engage in commerce. Our... View Details
Keywords: Jen McFarland Flint
- 13 Sep 2019
- News
Hollywood Ending
on and enough customers to make it a viable business. They’re not settling for half-measures. “If we have great content but we don’t have a differentiated experience, we fail,” she says. “And the reverse is true too.” The urgency to get... View Details
- 01 Oct 2000
- News
Silent Killers: Overcoming Barriers to Organizational Learning
disciplined approach that systematically confronts each one. To begin with, Beer and Eisenstat recommend that the CEO or general manager create a partnership between their top and lower-level managers, engaging the entire organization in... View Details
Keywords: Judith A. Ross
- 12 Jul 2011
- News
Phone Fun
cited Phones 4u’s claim “to be the UK’s fastest-growing independent mobile phone retailer” and Braterman’s role in helping the company double its share of pay-as-you-go cell phone customers last year on a marketing budget that was “less... View Details
- 01 Jun 2020
- News
Staying the Course
a necessary first step in meeting the increasing demand for online educational tools. The newly remote DreamBox team decided to shift its focus to support, providing customer service not just for the 130,000 educators who had been in... View Details
- 01 Mar 2017
- News
Lego Stays on Script
marketing, Michael Moynihan (MBA 1993), has been with the company since 1996, long enough to remember its missteps in attempting to broaden Lego’s customer base by expanding into product categories such as action figures, arts and crafts,... View Details
Keywords: Julia Hanna
- 01 Sep 2011
- News
Coming Full Circle
more depth. “At HBS, the faculty think about things on a different level,” he says. “It’s intoxicating, so exciting and fun. That’s when I realized that in academia you can think about questions that fire you up and use what you learn to help companies be successful by... View Details
- 01 Dec 2012
- News
From Where We Stand
across functions, businesses, and your industry. Engage your peers to deliver solutions to real business problems. Know the customer and the competitor. When you are at the top, be a talent magnet and then... View Details
- 01 Dec 2015
- News
Complements to the Case Method
multimedia simulation “Strategic Brew” engages students in a fast-paced exercise in strategic decision- making. The goal of the simulation is to show, rather than tell, students how to strategize. Working in teams, students gain practical... View Details
- 01 Apr 2000
- News
Award-Winning Article Urges Companies to Loosen Ties that Bind
John Hagel III (MBA '77) and Marc Singer are the winners of the 1999 McKinsey Award for the best article published in the Harvard Business Review. "Unbundling the Corporation," which appeared in the March/April 1999 HBR, argues that most companies are really View Details
- 01 Mar 2015
- News
We Have Liftoff
phone, see your bill, and pay in seconds with SplitNGo. No app required. When your workday ends: When it finally gets slow at our pilot restaurant, and we get to head home after busing tables and talking to customers all night. Your... View Details
- 08 Aug 2018
- News
Getting Life Back in Balance
viticulture, and forestry industries. Although it would be a jarring lifestyle change, Gower says he had the full support of his wife and their three grown children to take the leap. In fact, Sally is used to his adventurous streak. The couple were View Details
Keywords: Jennifer Myers
- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
algorithms. So much richer, in fact, that my engagement with a particular brand might be very different than yours, because it’s customized to each of us. I can also imagine this predictive learning being... View Details
Keywords: April White
- 25 Feb 2020
- News
How Artificial Intelligence is Changing Business
improve customer targeting, streamline supply chains, and develop new products and services are addressed in the 70 cases published by HBS faculty. The School’s Digital Initiative serves as a hub for this research, which is being... View Details
Keywords: Susan Young
- 01 Jun 2014
- News
What’s Next
Engagement Opportunities The "Case for HBS" ebook NN: We have been giving both of these questions a lot of thought, particularly since the launch of the edX/HarvardX platform more than a year ago. We've approached this at HBS not as an... View Details
- 23 Sep 2021
- News
Confronting Sustainability in Business; Pro-Bono Consulting for Black-Owned Companies
“We believe, where political processes fail to come up with solutions for our society, equipping businesses with the right ideas is a very important aspect of dealing with sustainability issues. Therefore, it is of utmost importance for us to View Details
Keywords: Margie Kelley
- 01 Sep 2003
- News
Dean Clark Reflects on the School’s Key Initiatives
become even more closely linked, I believe the long-term benefits of these efforts will be significant. Corporate Governance, Leadership, and Values Our Corporate Governance, Leadership, and Values (CGLV) (see www.cglv.hbs.edu) workshops and plenary sessions View Details
- 01 Oct 2000
- News
The Entrepreneurial Venture
going to have some very disappointed customers on Valentine's Day, so we decided to offer the best customer service ever. We called every single customer and explained that our... View Details
- 01 Mar 2007
- News
The Plight of the Global Poor
impoverished Mexican families to build their own housing; or in Brazil, with Kodak’s no-frills camera/film packages, or the department store Magazine Luiza’s (see page 42) merchandise, payment plans, and customer service, all designed to... View Details