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  • All HBS Web  (1,133)
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    • News  (359)
    • Research  (454)
    • Events  (8)
    • Multimedia  (14)
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← Page 6 of 1,133 Results →
  • July 2003 (Revised April 2011)
  • Case

Singapore Airlines: Customer Service Innovation

By: Rohit Deshpande and Hal Hogan
The members of Singapore Airlines' (SIA) management committee needs to decide whether to cancel the implementation of the new lie-flat seats in business class after the effects of the global recession on the travel industry in September 2001. SIA was considered the... View Details
Keywords: Customer Focus and Relationships; Economic Slowdown and Stagnation; Management Teams; Brands and Branding; Air Transportation Industry; Travel Industry; Singapore
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Deshpande, Rohit, and Hal Hogan. "Singapore Airlines: Customer Service Innovation." Harvard Business School Case 504-025, July 2003. (Revised April 2011.)
  • January 2011
  • Supplement

ISS A/S (D): Goldman's 2011 Business Standards Report

By: Clayton S. Rose
The (D) case describes aspects of the Jan 2011 report by the Goldman Sach's Business Standards Committee on how the firm might strengthen its practices with respect to clients and other stakeholders. View Details
Keywords: Acquisition; Financial Crisis; Corporate Governance; Management; Business and Stakeholder Relations; Core Relationships
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Rose, Clayton S. "ISS A/S (D): Goldman's 2011 Business Standards Report." Harvard Business School Supplement 311-090, January 2011.
  • May 2000
  • Supplement

Bain & Co., Inc.: Phyllis Yale in Conversation with MBA students

By: Ashish Nanda
Phyllis Yale, chairman of Bain's Compensation and Promotion Committee (CPC), discusses how the CPC decided on four promotion cases. She reflects on the impact of the promotion decision-making process on the firm. View Details
Keywords: Decision Choices and Conditions; Compensation and Benefits; Service Industry
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Nanda, Ashish. "Bain & Co., Inc.: Phyllis Yale in Conversation with MBA students." Harvard Business School Video Supplement 800-503, May 2000.
  • 24 Jul 2014
  • Op-Ed

Reform Tax Law to Keep US Firms at Home

along partisan lines, from overhauling the US corporate tax to punishing companies who choose to move elsewhere. On July 22, 2014, Mihir A. Desai, Miuzho Financial Group Professor of Finance at Harvard Business School, testified before the US Senate View Details
Keywords: by Mihir Desai; Pharmaceutical

    U.S. Congressional Hearing: The World Bank’s Disclosure Policy Review and the Role of Democratic Participatory Processes in Achieving Successful Development Outcomes

    Testimony of Alnoor Ebrahim, Associate Professor, Harvard University before the Committee on Financial Services, U.S. House of Representatives, September 10, 2009, Washington, D.C.

    Video of the hearing can be seen View Details
    • May 2004 (Revised March 2005)
    • Case

    SOX-POX?

    By: Jay W. Lorsch
    Describes the experiences of audit committee chairmen in responding to and implementing the Sarbanes-Oxley Act. Teaching Purpose: To help students understand the impact of the Sarbanes-Oxley Act on audit committees. View Details
    Keywords: Government Legislation; Financial Reporting; Laws and Statutes; Accounting Audits
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    Lorsch, Jay W. "SOX-POX?" Harvard Business School Case 404-139, May 2004. (Revised March 2005.)
    • May 2010
    • Article

    Leadership Effort in Professional Radiology Associations

    By: Srikant M. Datar, John Tan and Sanjay Saini
    Professional associations advocate for their members' interests; provide forums for education, training, and certification; and support domain-specific research and development efforts. The purpose of this study was to determine the amount of resources devoted to the... View Details
    Keywords: Leadership; Cooperation; Society; Health Industry
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    Datar, Srikant M., John Tan, and Sanjay Saini. "Leadership Effort in Professional Radiology Associations." Journal of the American College of Radiology 7, no. 5 (May 2010): 346–350.

      William C. Vrattos

      Bill Vrattos is a Senior Lecturer at the Harvard Business School, where he teaches Investment Strategies, a course on public market investing in the elective curriculum. He also co-teaches Private Equity Projects and Ecosystems, where he mentors student groups on... View Details

      • December 2006 (Revised December 2007)
      • Case

      The Vanderbilt University Endowment (2006)

      By: Andre F. Perold and William T. Spitz
      As with many modern-day large pools of capital, the Vanderbilt University endowment is significantly invested in alternative assets such as hedge funds, private equity, real estate, and natural resources. The endowment's investment committee chair is attempting to... View Details
      Keywords: Higher Education; Asset Management; Financial Management; Financial Strategy; Investment Portfolio; Risk Management
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      Perold, Andre F., and William T. Spitz. "The Vanderbilt University Endowment (2006)." Harvard Business School Case 207-062, December 2006. (Revised December 2007.)

        Evergrande on the Edge: Implications of a Corporate Crisis

        In this video, produced by the National Committee on U.S.-China Relations, Prof. Rithmire speaks with Keith Abell about how the Chinese economy became so reliant on real estate development and debt and what the Evergrande crisis means. View Details

          Geoffrey G. Jones

          Geoffrey Jones is the Isidor Straus Professor of Business History, and Faculty Chair of the School's Business History Initiative. He holds degrees of BA, MA and PhD from Cambridge University, UK. He has an honorary Doctorate in Economics and Business Administration... View Details

          Keywords: banking; beauty products; construction; consumer products; energy; entertainment; fashion; financial services; food; food processing; green technology; petroleum; service industry
          • July 2002 (Revised October 2002)
          • Case

          Taj Hotel Group

          By: Thomas J. DeLong and Vineeta Vijayaraghavan
          R.K. Krishna Kumar, managing director and head of Taj Hotel Group, has to decide whether to reexamine a promotion decision. In an attempt to deliver a level of service quality that met global standards at the Indian hotel chain, Kumar had introduced new personnel... View Details
          Keywords: Decision Making; Human Resources; Leadership Development; Management Teams; Organizational Culture; Alignment; India
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          DeLong, Thomas J., and Vineeta Vijayaraghavan. "Taj Hotel Group." Harvard Business School Case 403-004, July 2002. (Revised October 2002.)
          • February 2015
          • Supplement

          The Affordable Care Act (B): Industry Negotiations

          By: Joseph L. Bower and Michael Norris
          In 2009, the Obama administration and Senator Max Baucus, chairman of the Senate Finance Committee enter into talks with industry groups that will be affected by the health reform that the Congress is working on. View Details
          Keywords: Health Care; Health Care Policy; Health; Health Industry; United States
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          Bower, Joseph L., and Michael Norris. "The Affordable Care Act (B): Industry Negotiations." Harvard Business School Supplement 315-033, February 2015.

            Michael W. Toffel

            Professor Toffel is the Senator John Heinz Professor of Environmental Management. His research examines how companies are addressing climate change (especially decarbonization) and other environmental and working condition issues in their operations and supply... View Details

            • 05 Oct 2010
            • News

            Khanna to head South Asia Initiative

              Dr. Nalli Kuppuswami Chetti

              Keywords: Textiles, retail

                Carliss Y. Baldwin

                Carliss Y. Baldwin is the William L. White Professor of Business Administration at the Harvard Business School. She studies the process of design and its impact of design architecture on firm strategy, platforms, and business ecosystems. With Kim Clark, she authored... View Details

                Keywords: computer; electronics; software
                • January 2005 (Revised October 2005)
                • Background Note

                Standard & Poor's Sovereign Credit Ratings: Scales and Process

                By: Rawi E. Abdelal and Christopher Bruner
                Describes Standard & Poor's sovereign credit ratings scales and the credit rating process. In particular, describes the role and function of the rating committee and the analytical categories considered in arriving at a final sovereign credit rating. View Details
                Keywords: Financial Markets; Credit; Bonds; Policy; Risk and Uncertainty; Measurement and Metrics; Forecasting and Prediction; Financial Services Industry
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                Abdelal, Rawi E., and Christopher Bruner. "Standard & Poor's Sovereign Credit Ratings: Scales and Process." Harvard Business School Background Note 705-027, January 2005. (Revised October 2005.)
                • 16 Jun 2015
                • News

                Tarun Khanna panel to meet this week

                • 08 Feb 2015
                • News

                SEC won’t bust job providers

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