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  • 29 Sep 2006
  • Conference Presentation

Walking through Jelly: Uneven Language Proficiency and Disrupted Collaboration

By: Tsedal Beyene
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Beyene, Tsedal. "Walking through Jelly: Uneven Language Proficiency and Disrupted Collaboration." Paper presented at the Stanford University Center for Work, Technology and Organization 10th Anniversary Conference, Stanford, CA, September 29, 2006.
  • Article

The Radical Flank Effect and Cross-occupational Collaboration for Technology Development during a Power Shift

By: Emily Truelove and Katherine C. Kellogg
This 12-month ethnographic study of an early entrant into the U.S. car-sharing industry demonstrates that when an organization shifts its focus from developing radical new technology to incrementally improving this technology, the shift may spark an internal power... View Details
Keywords: Groups and Teams; Conflict and Resolution; Power and Influence; Perception; Behavior; Collaborative Innovation and Invention
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Truelove, Emily, and Katherine C. Kellogg. "The Radical Flank Effect and Cross-occupational Collaboration for Technology Development during a Power Shift." Administrative Science Quarterly 61, no. 4 (December 2016): 662–701.
  • Article

A Field Experiment on Search Costs and the Formation of Scientific Collaborations

By: Kevin Boudreau, Tom Brady, Ina Ganguli, Patrick Gaule, Eva C. Guinan, Anthony Hollenberg and Karim R. Lakhani
We present the results of a field experiment conducted at Harvard Medical School to understand the extent to which search costs affect matching among scientific collaborators. We generated exogenous variation in search costs for pairs of potential collaborators by... View Details
Keywords: Search Costs; Cost; Marketplace Matching; Groups and Teams; Science; Collaborative Innovation and Invention
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Boudreau, Kevin, Tom Brady, Ina Ganguli, Patrick Gaule, Eva C. Guinan, Anthony Hollenberg, and Karim R. Lakhani. "A Field Experiment on Search Costs and the Formation of Scientific Collaborations." Review of Economics and Statistics 99, no. 4 (October 2017): 565–576.
  • 2013
  • Working Paper

Collaborative Structuring: Designer and Worker Agency in Organizational Design

By: Luciana Silvestri, Marlo Goetting and Ranjay Gulati
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Silvestri, Luciana, Marlo Goetting, and Ranjay Gulati. "Collaborative Structuring: Designer and Worker Agency in Organizational Design." Working Paper, 2013.
  • March 2011
  • Teaching Note

Myelin Repair Foundation: Accelerating Drug Discovery Through Collaboration (TN)

By: Karim R. Lakhani
Teaching Note for 610074. View Details
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Lakhani, Karim R. "Myelin Repair Foundation: Accelerating Drug Discovery Through Collaboration (TN)." Harvard Business School Teaching Note 611-073, March 2011.
  • 08 Feb 2022
  • Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

Employers were so impressed with how smoothly their employees handled remote work during the dramatic lockdowns in the first year of the COVID-19 pandemic that many are going permanently remote, ditching expensive office leases and allowing employees to communicate by... View Details
Keywords: by Jay Fitzgerald
  • 2025
  • Working Paper

Warnings and Endorsements: Improving Human-AI Collaboration in the Presence of Outliers

By: Matthew DosSantos DiSorbo, Kris Ferreira, Maya Balakrishnan and Jordan Tong
Problem definition: While artificial intelligence (AI) algorithms may perform well on data that are representative of the training set (inliers), they may err when extrapolating on non-representative data (outliers). How can humans and algorithms work together to make... View Details
Keywords: AI and Machine Learning; Decision Choices and Conditions
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DosSantos DiSorbo, Matthew, Kris Ferreira, Maya Balakrishnan, and Jordan Tong. "Warnings and Endorsements: Improving Human-AI Collaboration in the Presence of Outliers." Working Paper, May 2025.
  • Aug 2013
  • Conference Presentation

Dynamics of Social Structure: Implications for Collaboration and Innovation

By: Ranjay Gulati
Citation
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Gulati, Ranjay. "Dynamics of Social Structure: Implications for Collaboration and Innovation." Paper presented at the Academy of Management Annual Meeting, Lake Buena Vista, FL, August 2013.
  • 2009
  • Chapter

Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition

By: Amy C. Edmondson, Kate Roloff and Lucy H. MacPhail
We review research on expertise diversity, psychological safety, team collaboration, and role identity to propose a model in which reciprocal affirmations of expertise identity among team members—a feature of the team environment that we conceptualize as a dimension of... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Learning; Knowledge Use and Leverage; Groups and Teams; Familiarity; Identity; Cooperation
Citation
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Edmondson, Amy C., Kate Roloff, and Lucy H. MacPhail. "Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition." In Exploring Positive Identities and Organizations: Building a Theoretical and Research Foundation, edited by Laura M. Roberts and Jane E. Dutton, 311–332. Psychology Press, 2009.
  • April 14, 2015
  • Article

What Harvard Business School Has Learned About Online Collaboration from HBX

By: Janice H. Hammond, V.G. Narayanan and Bharat Anand
Keywords: Business Education; Technology Adoption
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Hammond, Janice H., V.G. Narayanan, and Bharat Anand. "What Harvard Business School Has Learned About Online Collaboration from HBX." Harvard Business Review Digital Articles (April 14, 2015).
  • April 2015 (Revised March 2018)
  • Case

The China Dairy Farming Institute: New Frontiers in Innovative Collaborations

By: Ray A. Goldberg and Meredith Niles
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Goldberg, Ray A., and Meredith Niles. "The China Dairy Farming Institute: New Frontiers in Innovative Collaborations." Harvard Business School Case 915-418, April 2015. (Revised March 2018.)
  • Article

'Matter Battles': Cognitive Representations, Boundary Objects, and the Failure of Collaboration in Two Smart Cities

By: Tiona Zuzul
In this paper, I present a longitudinal study of two smart city projects that brought together experts from diverse knowledge domains. Both projects structured collaboration around the development of boundary objects that could integrate actors’ expertise. In both... View Details
Keywords: Smart Cities; Interpersonal Conflict; Boundary Objects; Cooperation; Failure
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Zuzul, Tiona. "'Matter Battles': Cognitive Representations, Boundary Objects, and the Failure of Collaboration in Two Smart Cities." Academy of Management Journal 62, no. 3 (June 2019): 739–764.
  • 29 Jul 2009
  • Working Paper Summaries

Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration

Keywords: by Mark Mortensen & Tsedal Neeley
  • May 25, 2024
  • Article

How to Prevent Silos from Becoming an Enemy of Collaboration

By: Ranjay Gulati
Keywords: Groups and Teams; Organizational Structure
Citation
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Gulati, Ranjay. "How to Prevent Silos from Becoming an Enemy of Collaboration." Inc.com (May 25, 2024).
  • 2011
  • Other Unpublished Work

Toward a Theory of Overlapping Cultural Repertoires in Global Collaboration

By: Tsedal Neeley, Ryann Elizabeth Manning and Mark Mortensen
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Neeley, Tsedal, Ryann Elizabeth Manning, and Mark Mortensen. "Toward a Theory of Overlapping Cultural Repertoires in Global Collaboration." December 2011.
  • April 9, 2021
  • Article

How Blockchain Can Simplify Partnerships

By: Fabrice Lumineau, Wenqian Wang, Oliver Schilke and Laura Huang
Collaborations that require information sharing and mutual trust between companies, suppliers, and clients can be tough, particularly in the remote era. But blockchain’s distributed ledger—and its use of smart contracts—can simplify the process, creating a common,... View Details
Keywords: Blockchain; Collaboration; Partners and Partnerships; Performance Effectiveness
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Lumineau, Fabrice, Wenqian Wang, Oliver Schilke, and Laura Huang. "How Blockchain Can Simplify Partnerships." Harvard Business Review Digital Articles (April 9, 2021).
  • 10 Aug 2020
  • Working Paper Summaries

Collaborating During Coronavirus: The Impact of COVID-19 on the Nature of Work

Keywords: by Evan DeFilippis, Stephen Michael Impink, Madison Singell, Jeffrey T. Polzer, and Raffaella Sadun
  • 2004
  • Book

Collaborative Customer Relationship Management: Taking CRM to the Next Level

By: Alexander H. Kracklauer, Daniel Quinn Mills and Dirk Seifert
Keywords: Cooperation; Customer Relationship Management
Citation
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Kracklauer, Alexander H., Daniel Quinn Mills, and Dirk Seifert. Collaborative Customer Relationship Management: Taking CRM to the Next Level. Berlin: Springer-Verlag, 2004.
  • 2003
  • Book

Negotiation Analysis: The Science and Art of Collaborative Decision Making

By: Howard Raiffa, John Richardson and David Metcalfe
Keywords: Negotiation; Theory; Cooperation; Decision Making
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Raiffa, Howard, John Richardson, and David Metcalfe. Negotiation Analysis: The Science and Art of Collaborative Decision Making. Cambridge: Harvard University Press, 2003.
  • February 2003 (Revised May 2003)
  • Case

Intuit, Inc.: Transforming an Entrepreneurial Company into a Collaborative Organization (B)

Supplements the (A) case. View Details
Citation
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Hansen, Morten T., and Christina Darwall. "Intuit, Inc.: Transforming an Entrepreneurial Company into a Collaborative Organization (B)." Harvard Business School Case 403-135, February 2003. (Revised May 2003.)
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