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  • 17 Sep 2014
  • Sharpening Your Skills

Sharpen Your Negotiation Skills

Knowledge for a decade-and-a-half. Here are a number of articles and working papers you might find beneficial in upping your negotiation game. Negotiators Should Remain Cool And Collected. Right? The Role of... View Details
Keywords: by Sean Silverthorne
  • 05 Mar 2009
  • What Do You Think?

How Frank or Deceptive Should Leaders Be?

by Nobel-prize winner in economics George Akerlof and economist Robert Sheeler of "irrational exuberance" fame. These authors cite the importance of what John Maynard Keynes once referred to as "animal spirits" in... View Details
Keywords: by Jim Heskett
  • 05 Jul 2022
  • Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

We've been encouraging readers to share feedback and observations about Working Knowledge articles by email, resulting in a slew of thoughtful responses. Here are a few... View Details
Keywords: by Danielle Kost
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

field questions from HBS Working Knowledge senior editor Martha Lagace in an e-mail interview.Lagace: In The Support Economy, you make the case that managerial capitalism,... View Details
Keywords: by Martha Lagace
  • 08 Aug 2023
  • Research & Ideas

Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

rankings for these environmental factors with the racial makeup of various firms. When he did, Zhang found that Asian employees scored highest on work environment, followed by White and Hispanic employees,... View Details
Keywords: by Michael Blanding
  • 18 Jun 2001
  • Lessons from the Classroom

Why Leaders Need Great Books

well as classic moral philosophy by greats such as Aristotle and Emmanuel Kant. Using the books as a starting point, students work together to dig deeply into what Badaracco considers the three central,... View Details
Keywords: by Martha Lagace
  • 31 Dec 2012
  • Research & Ideas

Most Popular Stories of 2012

The following articles were the most read pieces on Harvard Business School Working Knowledge in 2012. Now two questions for you. What do you think was the most important business issue of the year? Fiscal... View Details
Keywords: by Staff
  • 02 Jan 2018
  • Research & Ideas

The Most Popular Stories and Research Papers of 2017

are irrationally motivated to complete arbitrary sets of tasks, donations, or purchases—and organizations can take advantage of that, according to new research by Kate Barasz, Leslie John, Elizabeth Keenan, and Michael Norton. Plus: The... View Details
Keywords: by Sean Silverthorne
  • 03 Mar 2023
  • Research & Ideas

When Showing Know-How Backfires for Women Managers

Stereotypes Kill a Woman’s Self-Confidence Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
Keywords: by Kara Baskin; Retail; Consumer Products
  • 02 Jan 2007
  • Research & Ideas

Most Popular Articles of 2006

managers do can have great impact on their workers, says Professor Teresa Amabile. In this conversation with Professor Mike Roberts, she updates her ongoing research on creativity in the workplace by investigating how people's intense... View Details
Keywords: by Sean Silverthorne
  • September 2019 (Revised December 2019)
  • Case

Google: To TVC or Not to TVC?

By: William R. Kerr and Carl Kreitzberg
In late 2018, evidence emerged that many of Google’s temporary help agency workers, vendors, and independent contractors (“TVCs”) were unhappy with the company. TVCs, who reportedly made up 49.95% of Google’s 170,000-person global workforce, had raised concerns of... View Details
Keywords: Workforce; Independent Contractors; Talent Management; Silicon Valley; Google; Employee Attitude; Employee Compensation; Employee Engagement; Future Of Work; Innovation; Innovation And Strategy; Inequality; Talent Acquisition; Labor; Talent and Talent Management; Strategy; Technological Innovation; Employees; Attitudes; Innovation and Management; Human Resources; Equality and Inequality; Information Technology Industry; United States; San Francisco
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  • 18 Dec 2019
  • Book

6 Skills That Wise Companies Harness for World-Changing Innovation

social media editor for Harvard Business School Working Knowledge. [Image: iStockphoto] Related Reading For Better Ideas, Bring the Right People to the Brainstorm What Machine Learning Teaches Us about CEO... View Details
Keywords: by Kristen Senz
  • 04 Mar 2010
  • Working Paper Summaries

The Determinants of Individual Performance and Collective Value in Private-Collective Software Innovation

Keywords: by Ned Gulley & Karim R. Lakhani; Video Game; Web Services
  • 19 Dec 2016
  • Research & Ideas

The 10 Most Popular Stories of 2016

statements for the purpose of deception. Reader responses to the story included surprising references to the 1st Earl of Balfour, the Book of Leviticus, and the 1966 sci-fi novel Colossus by D.F. Jones. In short, reader comments take our... View Details
Keywords: by Carmen Nobel
  • 03 Jun 2022
  • Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

These “frictions of geographic mobility,” as he calls them, could be solved by a work-from-anywhere approach. To be clear, this isn’t necessarily about working from home in your loungewear 20 minutes from... View Details
Keywords: by Kara Baskin
  • 14 Jun 2023
  • Op-Ed

Every Company Should Have These Leaders—or Develop Them if They Don't

We’ve long known that organizations require so-called flexible leaders to respond to rapid market fluctuations; the last couple of years have only emphasized that necessity. The environment we operate in—shaped by the pandemic, social... View Details
Keywords: by Hise Gibson
  • 28 Aug 2023
  • Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

significantly influenced by where their colleagues worked at a given point in time, rather than just by where they themselves worked. Our results suggest how important it is to... View Details
Keywords: by Kristen Senz
  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

Summing Up This month's column appears to have struck a chord with those who lament the continuing loss of implicit knowledge buried inside the heads of experienced leaders (termed "deep smarts" by... View Details
Keywords: by James Heskett
  • 25 Jun 2001
  • Lessons from the Classroom

Machiavelli, Morals, and You

the choices made by Stevens, butler though he was, continue to resonate deeply with MBA students. Among the many works of literature that students read in The Moral Leader, he observed, from classical... View Details
Keywords: by Martha Lagace
  • 27 Dec 2018
  • Working Paper Summaries

Team Learning Capabilities: A Meso Model of Sustained Innovation and Superior Firm Performance

Keywords: by Jean-François Harvey, Henrik Bresman, and Amy C. Edmondson

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