by Working Knowledge editors - Publications - Faculty & Research

18 Apr 2023
Research & Ideas

The Best Person to Lead Your Company Doesn't Work There—Yet

are external hires, and roughly two-thirds are “complete outsiders,” finds a recent working paper by Paul Gompers, the Eugene Holman Professor of Business Administration at Harvard Business School. In... View Details

Keywords: by Rachel Layne; Financial Services

17 Feb 2003
Research & Ideas

Rating Fund Managers by the Company They Keep

have tried to make use of knowledge about the stocks a given fund holds. What is unique in our work is that in rating each fund, we look at the overlap between that fund's holdings and the holdings of every... View Details

Keywords: by Ann Cullen

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

large and small. She bolstered her own technical knowledge of how to probe more deeply into the causes of failure in hospitals by attending the Executive Sessions on Medical Errors and Patient Safety at... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

Web

Managing the Future of Work

Managing the challenges posed by the changing nature of work Managing the challenges posed by the changing nature of work Multiple forces of... View Details

09 May 2023
Research & Ideas

Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture

Road, Most Commuters Text and Email While Driving What Companies Want Most in a CEO: A Good Listener Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/Oscar... View Details

Keywords: by Rachel Layne

18 Jun 2024
Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

beyond.” You Might Also Like: Breaking Through the Self-Doubt That Keeps Talented Women from Leading Want to Make Diversity Stick? Break the Cycle of Sameness Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors Feedback or ideas to share? Email... View Details

Keywords: by Michael Blanding

06 Sep 2022
Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

reading from the Working Knowledge Archives Marissa Mayer Should Bridge Distance Gap with Remote Workers Feedback or ideas to share? Email the Working View Details

Keywords: by Ben Rand

27 Jan 2020
Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

Passion Works Against You 6 Traits That Set Top Business Leaders Apart Why Managers Should Reveal Their Failures Related reading from the Working Knowledge Archives Looking Up... View Details

Keywords: by Dina Gerdeman

28 Feb 2023
Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

results for apprentices, while beating the benchmark for productivity reported by employers by the system often cited as the gold standard, Switzerland,” Fuller says. “The data supports that CareerWise is... View Details

Keywords: by Michael Blanding

May 2007
Article

Inner Work Life: Understanding the Subtext of Business Performance

By: Teresa M. Amabile and Steven J. Kramer

Anyone in management knows that employees have their good days and their bad days and that, for the most part, the reasons for their ups and downs are unknown. Most managers simply shrug their shoulders at this fact of work life. But does it matter, in terms of... View Details

Keywords: Employees; Performance; Motivation and Incentives; Perception; Practice

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01 Mar 2007
News

The Joy of Work

people’s “realtime” experiences as they worked on creative projects. What were you looking for, specifically? We wanted to get inside the hearts and minds of knowledge workers to better understand the... View Details

Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management

14 Dec 2021
Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

insulted and angry. But Twitter hasn’t backed down from the idea and has even promoted Davis. Employee dissatisfaction, the company said, is sometimes the cost of shaking things up. "Culture gets changed by doing real View Details

Keywords: by Michael Beer

08 May 2020
In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

and missed opportunities that could be addressed. This is also a time to strengthen partnerships with other organizations in a similar space. Rather than compete, you can find ways to multiply your impact by View Details

Keywords: by Danielle Kost

2005
Working Paper

Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations

By: James R. Detert and Amy C. Edmondson

This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input... View Details

Keywords: Prejudice and Bias; Working Conditions; Knowledge Management; Attitudes; Organizational Culture

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15 Mar 2024
HBS Case

Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

what we should talk about,” she says. You Might Also Like: 5 Companies Where Employees Move Up the Ladder Fast How to Keep Employees Productive: Support Caregivers You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance Feedback or ideas to share? Email the... View Details

Keywords: by Avery Forman

Web

Podcasts - Managing the Future of Work

Managing the Future of Work "Freelance by choice" can sound like a rationalization—or putting on a brave face—but has the contract labor market improved for white-collar workers, as more, particularly... View Details

16 May 2023
HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

workers like his father a share of the profits and get them to think like owners. The case studies, written by HBS Professor Dennis Campbell and assistant professor Ethan Rouen, describe the sea change in motivation that happens when... View Details