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- All HBS Web
(688)
- People (1)
- News (259)
- Research (310)
- Events (1)
- Multimedia (8)
- Faculty Publications (157)
- 16 Jul 2020
- News
Black Lives Matter and the promise of entrepreneurship
- 07 Jun 2004
- What Do You Think?
How Important are Big Ideas?
Summing Up Judging from responses to the June column, big ideas rank high on a list including technology and intellectual property as sources of competitive advantage. But they are only a starting point, outweighed by methods and the... View Details
Keywords: by James Heskett
- 30 Jan 2006
- HBS Case
The Case of the Mystery Writer’s Brand
enjoy the same name recognition, Patterson regularly outsells other "brand-name authors" such as Stephen King and Tom Clancy by simply publishing more books, averaging three titles each year with... View Details
- 01 Aug 2005
- What Do You Think?
Is There an “Efficient Market” in CEO Compensation?
largely by scale alone." Several respondents offered an explanation for these phenomena. Typical was Rahul Sharma's comment: " . . . these high executive compensation packages are . . . necessitated View Details
Keywords: by James Heskett
- 03 Sep 2009
- What Do You Think?
Are Retention Bonuses Worth the Investment?
after a merger." Tony Eckel said, "Properly applied, they are investments in the continuity and stability of the organization." Some were vehement in their opposition. "I view a retention bonus as a sort of blackmail View Details
Keywords: by Jim Heskett
- 05 Jul 2004
- What Do You Think?
Work-Life: Is Productivity in the Balance?
of work is going to ... increase morale." Faisal Shaheen takes the matter one step further by asserting that "If not supported and recharged, households will not be able to add productive talent to the future labor force."... View Details
Keywords: by James Heskett
- 05 Apr 2021
- What Do You Think?
Why Can’t More Leaders Teach?
everyone is expected to give and take, teach and learn, during the discussions of issues in its classrooms. A book, Teaching by Heart: One Professor's Journey to Inspire, by View Details
Keywords: by James Heskett
- 17 Jul 2000
- What Do You Think?
Where Is the Microsoft Board?
Microsoft caused by (2) a defense personally led by Bill Gates and (3) by the failure of the company's board to provide counsel. In the case of a high-tech company where... View Details
Keywords: by James Heskett
- 01 Oct 2019
- News
Today’s venture capitalists owe something to 19th-century whalers
- 05 Dec 2012
- What Do You Think?
Should Managers Bother Listening to Predictions?
Even predictions based on an analysis of trends can have a bad name. Beatrice Haurenson, commenting on trend analysis, said: "What did the analysis of 'Trends' pre-2007 tell us?" Tom Dolembo suggested another reason why... View Details
Keywords: by James Heskett
- 07 Feb 2017
- News
How Immigrants Have Contributed to American Inventiveness
- 03 Apr 2009
- What Do You Think?
How Much Obsolescence Can Business and Society Absorb?
Summing Up To remain sane and relevant, must we smell the flowers as well as the ozone? This month's question of how much obsolescence business and society (and by implication, we as managers) can absorb brought out both the poets and the... View Details
- 27 Jan 2016
- Research & Ideas
A Politician's Investment Portfolio Might Tip Off Corruption Potential
The risk taken in a politician’s private investment portfolio is a strong indicator of whether that person will cross legal or ethical lines in office. The riskier the portfolio, the more likely the lawmaker will be involved in at least one scandal, according to new... View Details
Keywords: by Roberta Holland
- 21 Jul 2008
- Research & Ideas
Solving the Marketing Resources Allocation Puzzle
allocation such as heuristics, decision rules, and "bottom up" approaches still effective in today's complex marketing environment? To help practicioners answer this question, Harvard Business School professors Sunil Gupta and Tom... View Details
Keywords: by Sean Silverthorne
- 07 Apr 2014
- Research & Ideas
Negotiation and All That Jazz
directly to negotiations," says Wheeler, whose own background is in law and policy analysis. "I'm not speaking metaphorically. By emulating what jazz masters do, we all can become better negotiators." Indeed, the late diplomat Richard... View Details
Keywords: by Michael Blanding
- 08 Oct 2010
- What Do You Think?
Will Transparency in CEO Compensation Have Unintended Consequences?
Kamal Gupta put it this way: "Investors care two hoots about it as long as the company is doing well and rewarding them well." There was concern that the legislation might actually have the opposite effect of what was intended. View Details
Keywords: by Jim Heskett
- 17 Jun 2013
- Research & Ideas
Advertising Symbiosis: The Key to Viral Videos
YouTube views. By contrast, Nestlé's self-explanatory "From Maine Water Springs to You: The Journey of Poland Springs Water" has barely cracked 500 views. So why did one water commercial sparkle on YouTube, while the other fizzled? The... View Details
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
links between satisfied employees and satisfied customers have on practitioners? Jim Heskett: While we don't spend any time tracking the impact, Earl and I (as well as our coauthors who, over the years, have included Chris Hart, Len Schlesinger, Gary Loveman, View Details
Keywords: by Sean Silverthorne
- 17 Jun 2002
- Research & Ideas
A Litmus Test for Entrepreneurs
In 1999, Tom Herman and Kaleil Isaza Tuzman, best friends since childhood, quit their comfortable jobs to start govWorks, with millions of VC dollars to back them up. Their goal was nothing if not grandiose: to use Internet payment... View Details
Keywords: by Walter Kuemmerle
- 02 Apr 2014
- What Do You Think?
Has the Post-Capitalist Economy Finally Arrived?
era of capitalism will bring. Tom Dolembo commented that "the revolution that is occurring is a shift of cost from production of product to delivery of experiences Capitalism requires a belief that wealth is exclusively for a... View Details