by Susan Young - Publications - Faculty & Research

24 Jan 2018
Research & Ideas

How to Get People Addicted to a Good Habit

habit-forming behavior, whether people recognized it as such, whether it was possible to induce the habit with experimental interventions, and whether the habit would continue after the interventions ceased. The field experiment was based on the theory of “rational... View Details

Keywords: by Carmen Nobel

15 Dec 2003
Research & Ideas

The New Global Business Manager

competitive by integrating activities and coordinating resources across national borders. At the same time, they also need to be sensitive and responsive to national differences in consumer tastes and government requirements, for example.... View Details

Keywords: by Cynthia Churchwell

05 Dec 2016
Research & Ideas

How The 2016 Presidential Candidates Misled Us With Truthful Statements

"Paltering" is the active use of truthful statements to influence a target’s beliefs by giving a false or distorted impression. It can pervade all kinds of personal interactions, from romantic relationships to foreign affairs, whenever... View Details

Keywords: by Dina Gerdeman

14 Mar 2007
Op-Ed

Government’s Misguided Probe of Private Equity

Fifty-three years ago, Judge Harold Medina dismissed charges brought by the Justice Department against seventeen leading investment banks. A case built up over a decade of investigations and almost three years of trial collapsed when the... View Details

Keywords: by Josh Lerner; Financial Services

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

chapters and a more prescriptive style to reflect today's world of expanding globalization, accelerated change, and increased complexity. This excerpt discusses the importance for young managers to continue to develop as professionals via... View Details

Keywords: by Linda Hill

06 Aug 2001
Research & Ideas

Go Global—or No? Can You Make the Case?

Ever wanted to judge a Harvard Business Review case study? Here's your chance. In its June issue, Harvard Business Review published an account of the fictional company, DataClear, authored by Harvard Business School associate professor... View Details

Keywords: by Walter Kuemmerle

05 Dec 2022
Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

assesses America’s 250 largest public companies as ranked by Fortune magazine. “All employers are not created equal in terms of the type of springboard they provide for advancement and that's something that workers and employment... View Details

Keywords: by Pamela Reynolds

02 Aug 2007
What Do You Think?

How Will Millennials Manage?

Alice Richmond commented, "Take the label away, and you won't find the trend." Kevin Brady added, "I find such broad generalizations hard to believe." As Susan RoAne put it, "Gen Y and the Millennials will manage... View Details

Keywords: by Jim Heskett

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

With more people working remotely right now, many of us have experienced a videoconference interrupted by barking dogs or hungry kids demanding snacks, punctuated, perhaps, by cabinet doors slamming and ice... View Details

Keywords: by Dina Gerdeman

15 Jun 2009
Research & Ideas

GM: What Went Wrong and What’s Next

and revolutionized millions of Americans' lives. Riding the wave of the Model T's success, Ford Motor Company became the undisputed leader of this young market and by the early 1920s, it was producing 60... View Details

Keywords: by Staff; Auto

17 Jan 2019
Research & Ideas

Why Business Should Support Employees Who Are Caregivers

supporting caregivers a critical talent management issue, according to a new report, The Caring Company: How Employers Can Cut Costs and Boost Productivity by Helping Employees Manage Caregiving Needs, by... View Details

Keywords: by Danielle Kost; Health

12 Jul 2006
Research & Ideas

Competition the Cure for Healthcare

Last month HBS Working Knowledge offered an excerpt from Redefining Health Care: Creating Value-Based Competition on Results, by Harvard Business School professor Michael E. Porter and Elizabeth Olmsted Teisberg. The U.S. healthcare... View Details

Keywords: by Roger Thompson; Health

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

companies, and the gender pay gap persists. While young women are aware of these systemic problems, the more nuanced forms of sexism that persist today often take them by surprise, say Ammerman and co-author... View Details

Keywords: by Kristen Senz

08 Sep 2022
Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

from decades of teaching students from the Gen X, Millennial, and Gen Z eras. George and coauthor Zach Clayton, CEO of the digital marketing firm Three Ships, urge young leaders to usher in a new way of doing business—one based on... View Details

Keywords: by Lane Lambert

02 May 2023
What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

humanity. Clearly, AI is a big deal with large potential benefits and, at the moment, largely unknown risks for society. It will get more important fast. Why? Two tech giants, Microsoft and Google, are competing for first-mover advantage along with a third competitor,... View Details

Keywords: by James Heskett; Information Technology; Technology

14 Aug 2006
HBS Case

On Managing with Bobby Knight and “Coach K”

discipline and intimidation, which some critics say goes too far. Knight was fired from a long career at Indiana University for grabbing a student, and prior to that he was filmed clutching one of his own players by the neck. And then... View Details

Keywords: by Sean Silverthorne; Sports

27 Jul 2009
Research & Ideas

Social Network Marketing: What Works?

When marketers want to reach users of social networks such as Facebook, MySpace, or Cyworld, they have two choices: buy advertising or start a viral campaign. New research by Harvard Business School professor Sunil Gupta suggests that... View Details

Keywords: by Sarah Jane Gilbert; Advertising; Publishing; Retail

20 Mar 2000
Research & Ideas

Incubators: The New Venture Capitalists?

literally last night, Lycos Labs. Our goal will be to partner with angels, VCs, universities, in a fashion whereby several young companies will get the opportunity to start their business on our campus here in the Waltham area."... View Details

Keywords: by Kenneth Liss

24 Feb 2021
Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

& Peace” course stands out as a favorite. It even inspired him to write his fourth book and his first novel, The Peacemaker’s Code, released this month. The book is a science fiction thriller in which a young Cambridge historian is... View Details