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- News (58)
- Research (195)
- Multimedia (3)
- Faculty Publications (151)
Show Results For
- All HBS Web
(286)
- News (58)
- Research (195)
- Multimedia (3)
- Faculty Publications (151)
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- Summer 2016
- Article
Open Content, Linus' Law, and Neutral Point of View
By: Shane Greenstein and Feng Zhu
The diffusion of the Internet and digital technologies has enabled many organizations to use the open-content production model to produce and disseminate knowledge. While several prior studies have shown that the open-content production model can lead to high-quality... View Details
Keywords: Prejudice and Bias; Internet and the Web; Balance and Stability; Operations; Knowledge Management; Knowledge Dissemination
Greenstein, Shane, and Feng Zhu. "Open Content, Linus' Law, and Neutral Point of View." Information Systems Research 27, no. 3 (September 2016): 618–635.
- 2024
- Working Paper
Navigating Software Vulnerabilities: Eighteen Years of Evidence from Medium and Large U.S. Organizations
By: Raviv Murciano-Goroff, Ran Zhuo and Shane Greenstein
How prevalent are severe software vulnerabilities, how fast do software users respond to the availability of secure versions, and what determines the variance in the installation distribution? Using the largest dataset ever assembled on user updates, tracking server... View Details
Murciano-Goroff, Raviv, Ran Zhuo, and Shane Greenstein. "Navigating Software Vulnerabilities: Eighteen Years of Evidence from Medium and Large U.S. Organizations." NBER Working Paper Series, No. 32696, July 2024.
- 2007
- Book
Standards and Public Policy
Greenstein, Shane and Victor Stango, eds. Standards and Public Policy. Cambridge University Press, 2007.
- 02 Feb 2010
- First Look
First Look: Feb. 2
achieve actionable transparency by embedding their design in a centralized system with a shared design language and near-real-time updating, where everyone with an interest in improving the design has the right and the means to act on it.... View Details
Keywords: Martha Lagace
- 04 Jan 2012
- First Look
First Look: January 4
T. Polzer Publication:In Advances in Group Processes. Vol. 28, edited by Shane R. Thye and Edward Lawler, 125-145. Bingley, U.K.: Emerald Books, 2011 Abstract Environmental jolts and shifting membership... View Details
Keywords: Carmen Nobel
- 2007
- Book
Standards and Public Policy
By: Shane Greenstein and Victor Stango
Greenstein, Shane, and Victor Stango, eds. Standards and Public Policy. Cambridge University Press, 2007.
- May 1998
- Article
Market Structure, Innovation and Vertical Product Differentiation
By: Shane Greenstein and Garey Ramey
We reassess Arrow's (1962) [Economic Welfare and the Allocation of Resources for Invention, in NBER, The Rate and Direction of Innovative Activity (Princeton University Press, Princeton NJ)] results concerning the effect of market structure on the returns from process... View Details
Greenstein, Shane, and Garey Ramey. "Market Structure, Innovation and Vertical Product Differentiation." International Journal of Industrial Organization 16, no. 3 (May 1998): 285–311.
- December 2016 (Revised April 2017)
- Teaching Note
Streaming Over Broadband: Why Doesn't My Netflix Work?
By: Shane Greenstein and Michael Norris
Teaching Note for HBS No. 616-007. View Details
- November 2015 (Revised April 2017)
- Case
Streaming Over Broadband: Why Doesn't My Netflix Work?
By: Shane Greenstein and Michael Norris
In late 2013 and early 2014, Netflix service over the major U.S. Internet Service Providers (ISPs) suffered major slowdowns. What were the causes of these problems? What could Netflix do to solve them? View Details
Keywords: Digital Innovation; Internet; Broadband Service; Internet and the Web; Information Technology; Infrastructure; Utilities Industry; United States
Greenstein, Shane, and Michael Norris. "Streaming Over Broadband: Why Doesn't My Netflix Work?" Harvard Business School Case 616-007, November 2015. (Revised April 2017.)
- Article
The Broadband Bonus: Estimating Broadband Internet's Economic Value
By: Shane Greenstein and Ryan McDevitt
Greenstein, Shane, and Ryan McDevitt. "The Broadband Bonus: Estimating Broadband Internet's Economic Value." Telecommunications Policy 35, no. 7 (August 2011): 617–632.
- Article
Pricing in the Shadow of Firm Turnover: ISPs in the 1990s
By: Greg Stranger and Shane Greenstein
Stranger, Greg, and Shane Greenstein. "Pricing in the Shadow of Firm Turnover: ISPs in the 1990s." International Journal of Industrial Organization 26, no. 3 (May 2008): 625–642.
- Article
Composition of Innovative Activity in ICT Equipment R&D
By: Shane Greenstein and Yasin Ozcan
Greenstein, Shane, and Yasin Ozcan. "Composition of Innovative Activity in ICT Equipment R&D." Loyola University Chicago Law Journal 45, no. 2 (Winter 2013): 479–524.
- 1996
- Article
Technical Progress and Co-Invention in Computing and in the Use of Computers
By: Timothy Bresnahan and Shane Greenstein
Bresnahan, Timothy, and Shane Greenstein. "Technical Progress and Co-Invention in Computing and in the Use of Computers." Brookings Papers on Economic Activity. Microeconomics (1996): 1–78.
- Article
Is Wikipedia Biased?
By: Shane Greenstein and Feng Zhu
Greenstein, Shane, and Feng Zhu. "Is Wikipedia Biased?" American Economic Review: Papers and Proceedings 102, no. 3 (May 2012): 343–348.
- 06 Oct 2015
- First Look
October 6, 2015
2015 University of Chicago Press Economic Analysis of the Digital Economy By: Goldfarb, Avi, Shane Greenstein, and Catherine Tucker, eds. Abstract—As the cost of storing, sharing, and analyzing data has decreased, economic activity has... View Details
Keywords: Sean Silverthorne
- April 2017 (Revised January 2020)
- Case
Korea Telecom: Building a GiGAtopia (A)
By: Shane Greenstein, Feng Zhu and Kerry Herman
Korea Telecom (KT) has committed $4 billion in investments and R&D to build a GiGAtopia, essentially ushering in the next generation of mobile (5G) and wired infrastructure. CEO Dr. Chang-Gyu Hwang, and his team are considering which areas to prioritize in terms of new... View Details
Keywords: Mobile and Wireless Technology; Technological Innovation; Infrastructure; Growth and Development Strategy; Competitive Strategy; Decision Choices and Conditions; Telecommunications Industry
Greenstein, Shane, Feng Zhu, and Kerry Herman. "Korea Telecom: Building a GiGAtopia (A)." Harvard Business School Case 617-014, April 2017. (Revised January 2020.)
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
provide insights into why and how investors use reported environmental, social, and governance (ESG) information. Relevance to investment performance is the most frequent motivation for use of ESG data followed by client demand and... View Details
Keywords: Sean Silverthorne
- 2016
- Working Paper
The Reference Wars: Encyclopedia Britannica's Decline and Encarta's Emergence
By: Shane Greenstein
The experience of Encyclopædia Britannica provides the canonical example of the decline of an established firm at the outset of the digital age. Competition from Microsoft's Encarta in 1993 led to sharp declines in the sales of books, which led to the distressed sale... View Details
Keywords: Market Entry and Exit; Service Operations; Emerging Markets; Applications and Software; Books; Information Technology Industry; Information Industry
Greenstein, Shane. "The Reference Wars: Encyclopedia Britannica's Decline and Encarta's Emergence." Working Paper, April 2016.
- 2014
- Other Unpublished Work
Neutral Point of View and Collective Intelligence Bias: The Case of Wikipedia
By: Shane Greenstein
- 2012
- Chapter
Internet Infrastructure
By: Shane Greenstein
Greenstein, Shane. "Internet Infrastructure." Chap. 1 in The Oxford Handbook of the Digital Economy, edited by Martin Peitz and Joel Waldfogel, 3–33. Oxford University Press, 2012.