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All HBS Web
(694)
- People (1)
- News (199)
- Research (381)
- Events (2)
- Multimedia (2)
- Faculty Publications (178)
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- 03 Jan 2008
- What Do You Think?
Does Judgment Trump Experience?
Summing Up How is good judgment developed? Whether judgment trumps experience quickly gave way in this month's rich exchange of views to other questions about how (and the extent to which) judgment is developed. Most of those addressing the question agreed with the...
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by Jim Heskett
- 01 Oct 2020
- What Do You Think?
Are CEOs the Wrong Leaders for Stakeholder Capitalism?
Interorganizational management in a channel of distribution is a complex matter. But it doesn’t hold a candle to the complexity of stakeholder capitalism, as suggested by responses to this month’s column on the subject. Reading them, it’s...
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by James Heskett
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
from 2022 will help us start to understand the impact of these new technologies and, I hope, allow us to move forward in pursuing a more thoughtful, more evidence-driven vision of the digital future of health care. Ariel D. Stern is the Poronui Associate Professor of...
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by HBS News
- 23 Feb 2009
- Research & Ideas
Creative Entrepreneurship in a Downturn
as those by recently laid-off employees; he said his sales rose by 55 percent in 2008. Charles Burckmyer and Scott Noll have created a fund to buy companies that are now...
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by Martha Lagace
- January 2003 (Revised April 2003)
- Case
KIPP National, 1999 (A): Designing a School Network
Covers the origin, evolution, and nature of the KIPP Academies, two high-performing public middle schools founded in 1995 by Michael Feinberg and David Levin in Houston and New York. In January 2000, Feinberg and Levin meet with Scott Hamilton, managing director of the...
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Leschly, Stig. "KIPP National, 1999 (A): Designing a School Network." Harvard Business School Case 803-124, January 2003. (Revised April 2003.)
- 01 Oct 2001
- Research & Ideas
Five Questions for Stuart Gilson
the process. In the U.S., bankruptcy can also be used to revitalize the business—for example, by allowing companies to reject unfavorable leases, or sell unwanted assets in a competitive auction. The second reason to restructure is to...
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by Sean Silverthorne
- 03 Feb 2003
- Research & Ideas
Web Services
coding over a new solution." Using a common code base to build applications that automate repetitive tasks is key to serving the needs of various business partners. The Customer's View Representing the customer perspective, GM's CTO Tony View Details
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
October issue of the Harvard Business Review by Scott Cook, Co-Founder and Chair of the Executive Committee of Intuit. Cook argues that a number of successful organizations have gotten that way View Details
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by Jim Heskett
- 02 Jan 2008
- Research & Ideas
Most Popular Stories 2007
forecasting, consumer spending habits, and effective store layout. HBS Cases: When Good Teams Go Bad Know when teamwork doesn't work—and how to fix it. Professors Jeff Polzer and Scott Snook teach "The Army Crew Team" case and...
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by Sean Silverthorne
- 02 Oct 2013
- What Do You Think?
Is Leadership an Increasingly Difficult Balancing Act?
Summing Up What's the Future of the Authority Figure In Leadership? Leadership involves the effective management of tensions characteristic of all organizations. Are such tensions exacerbated by today's need for increasing speed and...
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by James Heskett
- 14 Jul 2008
- Research & Ideas
HBS Cases: Reforming New Orleans Schools After Katrina
infighting, and allegations of corruption. The district was by far the lowest performing in the state, and nearly half of its 125 schools failed to meet their adequate yearly progress goals in 2004 as required View Details
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
keep customers loyal . . . However, a customer base high in 'loyals' is a good indicator that you're doing something right." In Scott Bailey's opinion, "It seems to me that the positions . . . are really not at odds with one...
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by James Heskett
- 07 Feb 2011
- Lessons from the Classroom
Creating the Founders’ Dilemmas Course
how viable the dream. “We tackle the problems that are faced by almost any founder no matter what industry they are in, no matter what country they are in, and no matter what time frame they are in-boom or bust.” "We tackle the...
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- Research Summary
Motivation and Incentive Design
Professor Ashraf's research in motivation and incentives focuses on how to design incentives in sectors where it is important that individuals are motivated by service, such as healthcare or environmental conservation. An important lever is the... View Details
- October 2008 (Revised June 2010)
- Case
State of Emergency at Mercy Hospital
By: Thomas J. DeLong and Chirag D Shah
Dr. Scott Gabu, Chairman of the Emergency Department of the world-renowned, university-based Mercy Hospital, was deeply disturbed when he read the letter from the family of John Samson, a patient who had come to the emergency room one week earlier, that described an...
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Health Care and Treatment;
Knowledge Acquisition;
Leadership Development;
Behavior;
Personal Characteristics;
Health Industry
DeLong, Thomas J., and Chirag D Shah. "State of Emergency at Mercy Hospital." Harvard Business School Case 409-048, October 2008. (Revised June 2010.)
- May 2022
- Case
Byte
By: Boris Groysberg, Katherine Connolly Baden and Julia Kelley
In January 2021, Byte co-founders Scott Cohen and Blake Johnson reflected on how far their Los Angeles-based direct-to-consumer (DTC) orthodontics company had come since launching its clear aligners just a little over two years earlier. Cohen and Johnson were both...
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- October 2018 (Revised May 2019)
- Teaching Note
Intuit: Turbo Tax PersonalPro - A Tale of Two Entrepreneurs
By: Joseph Fuller, Shikhar Ghosh and Monica Baraldi
Teaching Note for HBS No. 816-048. The case tells the story of a product manager within Intuit who develops an idea for a new product that spans two of the company's existing business units—professional tax software, sold to accountants, and the consumer focused...
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- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
arguably the two most successful college basketball coaches in the country. But their leadership styles could not be more different. Professor Scott Snook wonders: Is it better to be loved or feared? How Important Is "Executive...
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by Sean Silverthorne
- 08 Feb 2016
- Research & Ideas
The Civic Benefits of Google Street View and Yelp
use it. In the paper, Luca, Edward L. Glaeser and Scott Duke Kominers (PhDBE 2011) of Harvard University, and PhD student Nikhil Naik of the Massachusetts Institute of Technology Media Lab, cite three trends that make cities particularly...
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- 18 Aug 2011
- Lessons from the Classroom
Business Plan Contest: 15 Years of Building Better Entrepreneurs
and context. By afternoon, 28 teams in the business and social venture tracks will be named semifinalists. A later round of judging will narrow the field to nine finalists, with the winners to be announced just over two weeks later. First...
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