by Scott Nover - Publications - Faculty & Research

September 2019
Case

Starling Trust Sciences: Measuring Trust in Organizations

By: Aiyesha Dey, Jonas Heese and James Weber

Stephen Scott needed to decide whether to keep his behavioral analytics startup in the people analytics sector or shift his company into the RegTech sector. Starling had develop technology that enabled its customers to anticipate and shape the behavior of their... View Details

Keywords: Behavioral Analytics; Financial Institutions; Banks and Banking; Entrepreneurship; Strategy; Banking Industry; Consulting Industry; Information Technology Industry; United States; United Kingdom

Citation

Educators

Purchase

05 Sep 2008
What Do You Think?

Is Case Method Instruction Due for an Overhaul?

Summing Up Is the case method gaining relevance over time? Case method instruction may not be perfect, but to paraphrase Winston Churchill's view of democracy (and Sameer Kamat's response to the column), it's better than the alternatives. At least that's the impression... View Details

Keywords: by Jim Heskett; Education

04 Aug 2003
Research & Ideas

Shackleton: An Entrepreneur of Survival

ship, the Endurance, became hopelessly trapped in pack ice, Shackleton abandoned one cherished goal and shouldered another that was forced on him by circumstance. Through extraordinary hardships that lasted almost two more years, he... View Details

Keywords: by Martha Lagace

05 May 2010
What Do You Think?

Is Denial Endemic to Management?

Summing Up How best is denial managed? Denial is endemic to management. It is a natural part of human nature, closely related to the survival instinct. It can be useful or disastrous. And it can be managed. That sums up at least many of the reactions to this month's... View Details

Keywords: by Jim Heskett

11 Oct 2022
Research & Ideas

Shrinking the Racial Wealth Gap, One Mortgage at a Time

sellers, leaving people of color out of a crucial means of wealth building. The national dearth of minority loan officers is considerable. In 2019, just 15 percent of mortgage loan officers were minorities, compared to 39 percent of the total US population, write... View Details

Keywords: by Rachel Layne; Financial Services

19 Jul 2019
News

Weekend Edition

06 Dec 2017
What Do You Think?

Is It Time To Break Up Amazon, Apple, Facebook, or Google?

life is to maintain competition to prevent market failure, as we did by breaking up the railroads and Ma Bell. This type of intervention is not an attack on capitalism, but full-throated capitalism. It’s time.” Should any of the Tech Big... View Details

Keywords: by James Heskett; Technology; Web Services

14 Aug 2015
Blog Post

What is a Career Coach?

during their time here. So what is a career coach? And why do so many students meet with them? We checked in with Scott Renner, the head of the program, to see what it’s all about. What is a career coach? An HBS career coach is typically... View Details

22 Oct 2018
Sharpening Your Skills

Motivate Me, Please

SolStock Former Sun Microsystems CEO Scott McNealy was known to criticize staff for being "coin-operated" instead of mission-driven. Understanding what motivates good performance is crucial for managers to master. Here is a... View Details

Keywords: by Sean Silverthorne

12 Sep 2012
Research & Ideas

The Unexpected Link Between Cadavers and Careers

jointly decide to donate their bodies to science after they die. In Individuals' Decision to Co-Donate or Donate Alone: An Archival Study of Married Whole Body Donors in Hawaii, published online by the Public Library of Science, the... View Details

Keywords: by Carmen Nobel; Education; Health

08 Apr 2015
What Do You Think?

Are Technology Companies Ripe for Disruption?

can actually use." Paul Hamilton-Smith opined that software companies "mostly subsist from their renewal revenue stream. That stream is generated by 'new and improved' software versions." And Julian Lowe commented that... View Details

Keywords: by James Heskett; Computer; Technology

03 Nov 2003
What Do You Think?

Can Investors Have Too Much Accounting Transparency?

Summing Up Basic conclusions that can be drawn from responses to this month's column are that it may or may not be useful to try to legislate accounting transparency. But such efforts address symptoms, not causes, of behaviors leading to purposely misleading financial... View Details

Keywords: by James Heskett

05 Mar 2001
What Do You Think?

Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?

important." Scott Lichtman agrees, pointing out that "to be efficient in this fast-moving era rather requires longer-term investment in skills and strategy adoption by longstanding employees... View Details

Keywords: by James Heskett

01 Jul 2002
Research & Ideas

What it Takes to Lead Through Turmoil

improvisational theater." When chief executive Scott McNealy decided to push Sun Microsystems beyond workstation sales and into service and other opportunities around the Internet, every department in the company came up with ideas... View Details

Keywords: by Sean Silverthorne

02 May 2012
What Do You Think?

Can the “Leadership Industry” Fulfill Its Promise?

those who cater to them, are willing to give it. As Sharath K put it, "Leadership needs to be learned by experimentation over a lifetime." There is perhaps too little emphasis on the development of self-knowledge. Wendy-Anne... View Details

Keywords: by Jim Heskett

18 Oct 2004
Research & Ideas

The Bias of Wall Street Analysts

up until the point (and even after) the company tumbled off a cliff. Indeed, HBS professor Mark Bradshaw and collaborators Scott Richardson and Richard Sloan found that pre-year 2000 forecasts and recommendations done View Details

Keywords: by Ann Cullen; Financial Services

02 Mar 2016
What Do You Think?

Is Apple’s Real Privacy Challenge Technology Innovation Itself?

Microsystems, is a futurist who had it right: ‘Privacy? Get over it!” Did Scott McNeely have a point? Has the issue been rendered moot by the very nature of information technology itself and the possibility... View Details

Keywords: by James Heskett; Technology

October 2020 (Revised June 2021)
Case

Francisco Partners Private Credit Opportunity Fund

By: Luis M. Viceira, John D. Dionne, Soracha Prathanrasnikorn and Ari Sunshine

In April 2020, Scott Einsenberg, the Head of Credit at the private equity firm Francisco Partners, is deciding whether to go ahead with extending a private lending agreement to Eventbrite, Inc. (NYSE: EB), a leading global event management and online ticketing... View Details

Keywords: Private Debt; Private Credit; Industry Evolution; Private Equity; Investment; Analysis