Publications

August 2004 (Revised August 2006)
Background Note

Reading the Material

This note is intended to aid students preparing for The Moral Leader course. Given the unique nature of the materials used in the course (history, literature, biography, autobiography, plays, philosophical extracts), a different approach to reading is required for... View Details

Keywords: Education

2007
Text Book

The Moral Leader: Challenges, Tools, and Insights

Successful leaders—at any level and in any arena—are inevitably presented with moral and ethical choices. This unique and innovative textbook is designed to encourage students and managers to confront those fundamental moral challenges, to develop skills in moral... View Details

Keywords: Competency and Skills; Decision Choices and Conditions; Judgments; Moral Sensibility; Leadership

Find at Harvard

January 2002
Teaching Note

Ritz-Carlton Hotel Company, The TN

Teaching Note for (9-601-163). View Details

Keywords: Accommodations Industry; Service Industry

2021
Working Paper

COVID-19, Government Performance, and Democracy: Survey Experimental Evidence from 12 Countries

By: Michael Becher, Nicholas Longuet Marx, Vincent Pons, Sylvain Brouard, Martial Foucault, Vincenzo Galasso, Eric Kerrouche, Sandra León Alfonso and Daniel Stegmueller

Beyond its immediate impact on public health and the economy, the COVID-19 pandemic has put democracy under stress. While a common view is that people should blame the government rather than the political system for bad crisis management, an opposing view is that... View Details

Keywords: COVID-19 Pandemic; Government Performance; Democracy; Health Pandemics; Government and Politics; Crisis Management; Public Opinion

August 2021 (Revised November 2021)
Case

The NCB Capital Turnaround: Waking the Sleeping Giant

By: Sandra J. Sucher, Gamze Yucaoglu, Shalene Gupta and Fares Khrais

The case opens in 2019, five years after, Sarah Al Suhaimi, CEO of NCB Capital (NCBC), the investment arm of Saudi’s largest bank, NCB, took the helm. Having successfully turned the business to make it the market leader, she was contemplating her next steps as... View Details

Keywords: Turnaround; Investment Banking; Financial Institutions; Change Management; Leadership; Business Model; Strategy; Business and Stakeholder Relations; Management Teams; Asset Management; Growth and Development Strategy; Saudi Arabia

March 2022
Supplement

The Impact of Layoffs: Malika Amrani

March 14, 2019
Article

How Boeing Should Have Responded to the 737 Max Safety Crisis

November 2008 (Revised September 2014)
Background Note

Differences at Work: The Leadership Challenge

This note reviews research findings on the leadership challenges of diversity, including the social psychology of similarity and difference, the value of multiple perspectives to problem-solving, the relationship between diversity and firm performance, and management... View Details

Keywords: Prejudice and Bias; Leadership; Behavior; Ethics; Organizational Culture; Diversity

November 2007 (Revised June 2016)
Background Note

Differences at Work: The Individual Experience

This note presents some basic concepts and findings from social science research that can help you anticipate and manage some of the complexities of differences at work. View Details

Keywords: Demographics

February 2007
Module Note

American Ground Summary: Assuming Leadership

A summary of the major themes discussed in the thirteenth class of The Moral Leader (EC curriculum). View Details

Keywords: Leadership; Moral Sensibility

Research Summary

Diversity, Equity, and Inclusion (DEI)

In this research I develop cases and articles that provide thought-provoking, real-world examples of the ways in which social identity differences emerge and are managed in the workplace, and the skills needed to constructively engage with differences to create and... View Details

Keywords: Diversity; Equity; Social Issues

Research Summary

Moral Muscle

Can we get better at moral decision making? How is the capacity to exercise moral leadership developed? One answer to these questions is the notion of “moral muscle,” which is a combination of moral awareness (the ability to recognize situations that can be... View Details

Keywords: Moral Sensibility; Ethics; Decision Making

October 2019 (Revised February 2020)
Technical Note

A Framework for Interpersonal Skills Development

January 7, 2015
Article

The Quest for Better Layoffs

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August 2011 (Revised November 2014)
Teaching Note

The Impact of Layoffs

Keywords: Resignation and Termination; Outcome or Result; Personal Development and Career

November 2007 (Revised September 2010)
Exercise

Social Identity Profile

This survey asks students to identify their various social identities and the impact these identities have on how they behave and are treated in HBS and in other settings. View Details

Keywords: Business Education; Behavior; Identity; Culture; Social Issues