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Publications

Publications

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  • All HBS Web  (622)
    • People  (1)
    • News  (220)
    • Research  (300)
    • Events  (1)
    • Multimedia  (28)
  • Faculty Publications  (196)

Show Results For

  • All HBS Web  (622)
    • People  (1)
    • News  (220)
    • Research  (300)
    • Events  (1)
    • Multimedia  (28)
  • Faculty Publications  (196)
← Page 6 of 622 Results →
  • 12 Feb 2020
  • News

How Indie Bookstores Beat Amazon At The Bookselling Game: Lessons Here For Every Retailer

  • 28 Aug 2014
  • News

How the Internet Saved Handmade Goods

  • 17 Sep 2018
  • News

Can Barnes & Noble be saved?

  • 16 May 2011
  • Research & Ideas

What Loyalty? High-End Customers are First to Flee

How Do Incumbents Fare in the Face of Increased Service Competition?, Campbell, fellow HBS professor Frances X. Frei and doctoral student Ryan W. Buell explore this dance between service levels, customer loyalty, and competitive strategy.... View Details
Keywords: by Julia Hanna
  • 31 Oct 2018
  • News

Decline of Book is a Fake News

  • 11 Sep 2018
  • News

Why we buy the things we buy

  • 12 Jun 2014
  • News

Second Wind

  • 05 Dec 2023
  • Research & Ideas

Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

the right people are confident, suggests recent research by Thomas Graeber, assistant professor at Harvard Business School. His work tested the effects of meta-cognition—essentially, whether more skilled people are also more confident... View Details
Keywords: by Kara Baskin
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

overestimate how much distant others appreciate socially responsible gifts because they focus more than recipients on the symbolic meaning of the gift. Critically, givers have the most to gain from distant others, in terms of strengthened relationship quality, View Details
Keywords: Sean Silverthorne
  • 19 Dec 2018
  • News

Instagram is helping save the indie bookstore

  • 09 Aug 2018
  • News

Gutenberg’s Revenge

  • 01 Jun 2018
  • News

It's Not Technology That Will Take the Swiss Watch Down

  • 06 Sep 2022
  • Cold Call Podcast

Reinventing an Iconic Independent Bookstore

Keywords: Re: Ryan L. Raffaelli; Retail
  • October 2018
  • Case

Shield AI

By: Mitchell Weiss and A.J. Steinlage
Shield AI’s quadcopter – with no pilot and no flight plan – could clear a building and outpace human warfighters by almost five minutes. This was not to say that it was better than the warfighters or would replace their jobs, but it was evidence that autonomous robots... View Details
Keywords: Public Entrepreneurship; Artificial Intelligence; AI; Entrepreneurial Sales; Government; Defense; Shield AI; Brandon Tseng; Ryan Tseng; Andrew Reiter; Robots; Robotics; UAV; UAVs; Government Sales; Entrepreneurship; Public Sector; Sales; Government Administration; National Security; Business and Government Relations; AI and Machine Learning; Technology Industry; United States
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Weiss, Mitchell, and A.J. Steinlage. "Shield AI." Harvard Business School Case 819-062, October 2018.
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

asked his staff to gather for a series of conversations about race. Two years later, when one of PwC’s own black employees was shot to death by an off-duty police officer, Ryan emailed his employees with a... View Details
Keywords: by Dina Gerdeman
  • 19 Dec 2023
  • Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

Call Ryan Serhant: How to Manage Your Time for Happiness Real estate entrepreneur, television star, husband, and father Ryan Serhant is incredibly busy and successful. He starts his days at 4 a.m. and often... View Details
Keywords: by Danielle Kost
  • 24 Sep 2018
  • Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

Medical records at a healthcare clinic in Lascahobas, Haiti. Ryan McBain A few years ago, the Boston-based nonprofit health care organization Partners in Health (PIH) set out to quantify the cost of primary care for its... View Details
Keywords: by Carmen Nobel; Health
  • 11 May 2020
  • News

Inside historic black bookstores' fight for survival against the COVID-19 pandemic

  • 03 Jun 2015
  • News

Can the Swiss Watchmaker Survive the Digital Age?

  • 01 May 2024
  • What Do You Think?

Have You Had Enough?

(Illustration created using image generated by Midjourney, an artificial intelligence tool.) Last month, I posted a column in HBS Working Knowledge titled, “What’s Enough to Make Us Happy?” Over the last few months, I’ve been asking... View Details
Keywords: by James Heskett
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