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  • 02 Jan 2018
  • Research & Ideas

The Most Popular Stories and Research Papers of 2017

Deviating from an organization’s prescribed task schedule tends to erode productivity, even among the most experienced workers, according to new research from María R. Ibáñez, Jonathan R. Clark, Robert S.... View Details
Keywords: by Sean Silverthorne
  • 01 Apr 2015
  • Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

of many hospitals testing a process called time-driven activity-based costing (TDABC), which is meant to marry cost-measuring with value-based care. TDABC was pioneered by Robert View Details
Keywords: by Carmen Nobel; Health
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

much better. In this article, professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. Marketing... View Details
Keywords: by Sean Silverthorne
  • Research Summary

Performance Management Systems

By: Robert S. Kaplan
Kaplan's research on performance management systems includes further applications of strategy maps and The Balanced Scorecard for effective strategy execution. His recent research... View Details
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

historian and Pulitzer Prize winner David McCullogh. I've heard that it's a nitty-gritty account of how they achieved sustained flight—against all odds and through industriousness, patience, and relentless experimentation. Robert View Details
Keywords: by Carmen Nobel; Information; Publishing
  • 29 Jun 2009
  • Sharpening Your Skills

Sharpening Your Skills: Leading Change

open-minded and approachable person who can take the lead. What Are Key Enterprise Risk Management Strategies? Business Summit: Enterprise Risk Management Risk management is a key to sustained firm growth, says Professor Robert View Details
Keywords: by Staff
  • 13 Nov 2018
  • First Look

New Research and Ideas, November 13, 2018

immigrants. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54963 Reverse the Curse of the Top-5 By: Kaplan, Robert S. Abstract—The past 40 years has seen a large increase in the... View Details
Keywords: Dina Gerdeman
  • 11 Feb 2014
  • First Look

First Look: February 11

Publications August 2013 American Journal of Managed Care The Impact of Electronic Health Record Use on Physician Productivity By: Adler-Milstein, Julia, and Robert S. Huckman Abstract—Objectives: To examine... View Details
Keywords: Sean Silverthorne
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

case:http://cb.hbsp.harvard.edu/cb/product/411028-PDF-ENG Paul Bremer at the Coalition Provisional Authority in Iraq Robert Steven Kaplan and Nicholas TarantoHarvard Business School Case 411-010 Since... View Details
Keywords: Sean Silverthorne
  • Article

How Not to Cut Health Care Costs

By: Robert S. Kaplan and Derek A. Haas
Health care providers in much of the world are trying to respond to the tremendous pressure to reduce costs—but evidence suggests that many of their attempts are counterproductive, raising costs and sometimes decreasing the quality of care. Using evidence from field... View Details
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  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

to manage in the zone. Customer Relationship Management systems often supply the relevant data, but are they used? Activity-based costing methodologies (pioneered over two decades ago by Robert View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • 03 Jun 2014
  • First Look

First Look: June 3

in Teaching Hospitals By: Huckman, Robert S., Hummy Song, and Jason R. Barro Abstract—We consider the impact of cohort turnover-the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new... View Details
Keywords: Sean Silverthorne
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

chain that generalizes Antràs and Chor (2013). To assess the evidence, we construct firm-level measures of the upstreamness of integrated and non-integrated inputs by combining information on the production activities of firms operating... View Details
Keywords: Sean Silverthorne
  • 27 Jul 2010
  • First Look

First Look: July 27

  PublicationsThe Squam Lake Report: Fixing the Financial System Authors include:David S. Scharfstein Publication:Princeton University Press, N.J.: 2010 Abstract In the fall of 2008, fifteen of the world's leading economists—representing... View Details
Keywords: Martha Lagace
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

institutional theory, and economic theory. Download the paper: http://www.hbs.edu/research/pdf/08-025.pdf Broadening Focus: Spillovers and the Benefits of Specialization in the Hospital Industry Authors:Jonathan R. Clark and Robert View Details
Keywords: Martha Lagace
  • 06 Oct 2014
  • Research & Ideas

Why Businesses Need a Language Strategy

global marketplace, it is imperative for multinational organizations to have clear language strategies. Neeley has coauthored a September Harvard Business Review article with HBS Professor of Management Practice Robert Steven View Details
Keywords: Re: Tsedal Neeley
  • 17 Jul 2018
  • First Look

New Research and Ideas, July 17, 2018

a product of the international Communist movement’s model of revolution in the developing world that envisioned new states following a “non-capitalist path of development.” In Iran, this was compounded by the use of Allende-era Chile as a... View Details
Keywords: Dina Gerdeman
  • 23 Aug 2016
  • First Look

August 23, 2016

Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. Staats Abstract—A long line of research examines how best to... View Details
Keywords: Sean Silverthorne
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

May–June 2017 Harvard Business Review Neurodiversity as a Competitive Advantage By: Austin, Robert D., and Gary P. Pisano Abstract—Many people with neurological conditions such as autism spectrum disorder and dyslexia have extraordinary... View Details
Keywords: Re: Multiple Faculty

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