by Robert Eccles - Publications - Faculty & Research

20 Dec 2006
Working Paper Summaries

The Demise of Cost and Profit Centers

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Courses by Title - Course Catalog

Elective Curriculum: Course Descriptions Last Updated: 21 Jul 2025 By Course Title View by Unit | View by Course Title | View by Faculty | Print... View Details

14 Sep 2012
Working Paper Summaries

What Do Managers Do? Exploring Persistent Performance Differences among Seemingly Similar Enterprises

An abstract is unavailable at this time. View Details

Keywords: by Robert Gibbons & Rebecca Henderson

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Courses by Faculty Unit - Course Catalog

Elective Curriculum: Course Descriptions Last Updated: 21 Jul 2025 By Unit View by Unit | View by Course Title | View by Faculty | Print View... View Details

14 Nov 2011
Working Paper Summaries

The Impact of Corporate Sustainability on Organizational Process and Performance

Keywords: by Robert G. Eccles, Ioannis Ioannou & George Serafeim; Accounting

14 Jul 2003
Research & Ideas

Keeping Your Balance With Customers

A successful CM strategy must address each of the following processes. (Typical objectives and measures for customer management are shown in Figure 1.) 1. Customer selection. The customer selection process begins with an understanding of the customer, first View Details

Keywords: by Robert S. Kaplan & David P. Norton

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Courses by Faculty - Course Catalog

Elective Curriculum: Course Descriptions Last Updated: 21 Jul 2025 By Faculty View by Unit | View by Course Title | View by Faculty | Print View... View Details

07 May 2009
Working Paper Summaries

Broadening Focus: Spillovers and the Benefits of Specialization in the Hospital Industry

Keywords: by Jonathan R. Clark & Robert S. Huckman; Health

09 Feb 2011
Working Paper Summaries

Sustainable Cities: Oxymoron or the Shape of the Future?

Keywords: by Annissa Alusi, Robert G. Eccles, Amy C. Edmondson & Tiona Zuzul

04 Nov 2015
Working Paper Summaries

Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals

Keywords: by Hummy Song, Robert S. Huckman & Jason R. Barro; Health

Article

Management by Accounting is Not Management Accounting

By: Robert S. Kaplan

Keywords: Management; Accounting

Citation

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18 Jul 2023
News

The First Five Years: Brooke Biederman (MBA 2019)

resolving the twist until BAM!—the last page, our big finish. Then a favorite quote from the fictionalized version of screenwriting guru Robert McKee, played brilliantly by Brian Cox, in Charlie Kaufman’s... View Details

Keywords: Robert Bochnak

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Courses by Faculty Unit - Course Catalog

Elective Curriculum: Course Descriptions Last Updated: 21 Jul 2025 By Unit View by Unit | View by Course Title | View by Faculty | Print View... View Details

April 22, 2012
Article

U.S. Hedge Funds Rules Relaxed by Accident

By: Robert C. Pozen

Citation

Read Now

1995
Working Paper

Managing Marketing by the Customer Equity Criterion

By: Robert C. Blattberg and John Deighton

Citation

July – August 1996
Article

Manage Marketing by the Customer Equity Test

By: Robert C. Blattberg and J. A. Deighton

Keywords: Marketing; Customers

Citation

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March–April 1986
Article

Must CIM be Justified by Faith Alone?

By: Robert S. Kaplan

Citation

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23 Aug 2017
News

Developing Leaders Behind Bars

solitary confinement. So, I’d say I was most surprised by how much these people wanted a better life and how hard they were working to get one. Chris Michel (MBA 1998) Chris Michel (MBA 1998) How was this trip different from other photo... View Details

Keywords: Robert Bochnak