by Richard Nolan - Publications - Faculty & Research

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

and MIT Sloan School of Management Dean Richard Schmalensee, which will come out from MIT Press next fall. I am working on several papers attempting to provide theoretical frameworks for studying some of the issues mentioned above, such... View Details

Keywords: by Sean Silverthorne; Technology

22 Oct 2021
Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

have been recipients of it say that it’s humiliating,” she says. "It became really important for managers to ask, ‘How’s it going? How are you doing? How can I help?" Instead, Neeley takes a page from the late J. Richard Hackman, an... View Details

Keywords: by Michael Blanding

19 Apr 2004
Research & Ideas

Birth of the American Salesman

Scott. The book looks at the changing image of the salesman, represented by the likes of George Babbitt and Willy Loman. In the end, says Friedman, salesmen not only fed America's thirst for consumerism, they also shaped it. Laura Linard:... View Details

Keywords: by Laura Linard

08 Mar 2022
Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

classroom. Understanding the elusive female protagonist Knowing this, we wanted to look at the HBS case output and curricula through a gender lens. We first took a deep dive into the cases published between 2008 and 2015 and found that 20 percent of cases written View Details

Keywords: by Colleen Ammerman and Boris Groysberg

March 1993
Background Note

Stages Theory, The: A Framework for IT Adoption and Organizational Learning

By: Richard L. Nolan, David Croson and Katherine Seger

Describes Professor Richard Nolan's Stages Theory of Information Technology adoption by organizations. View Details

Keywords: Information; Body of Literature; Information Management; Information Publishing; Adoption; Organizational Structure; Organizational Design; Decision Making; Information Technology Industry

Citation

Find at Harvard

28 Jun 2022
Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details

Keywords: by Avery Forman

15 Jan 2018
Research & Ideas

A Better Business Model for Fighting Cancer

system to speed delivery of targeted therapies to the marketplace. “Early on, people would ask us why the (Harvard) business school, and not the medical school, was the recipient of this gift,” says accelerator co-chair and HBS senior fellow View Details

Keywords: by Julia Hanna; Health; Pharmaceutical

25 Aug 2022
Research & Ideas

It’s All in a Name: Reputable Investors Help Startups Shine

Do top venture capital firms add value to startups simply by attaching their names? If attracting talent is any measure, they sure do. New research finds that job seekers are two-thirds more likely to apply to a startup if they know it is... View Details

Keywords: by Rachel Layne

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

Protect and Pivot Boris Groysberg, Richard P. Chapman Professor of Business Administration. MARKETING Tip: Tailor your brand stories to the new reality. Which types of brand stories should companies tell? After KFC was chastised View Details

Keywords: by Sean Silverthorne

10 Jan 2018
Research & Ideas

Working for a Shamed Company Can Hurt Your Future Compensation

to do with the scandal,” adds HBS colleague Boris Groysberg, the Richard P. Chapman Professor of Business Administration. “It’s almost as if someone is rewriting your CV 10 years after you leave a company.” Groysberg and Serafeim... View Details

Keywords: by Michael Blanding; Financial Services

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

unaccommodating behavior by the slighted party. In their 1991 book, A Behavioral Theory of Labor Negotiations (ILR Press), Richard E. Walton and Robert B. McKersie recount such a scenario. After a string of... View Details

Keywords: by Deepak Malhotra

12 Oct 2007
Working Paper Summaries

Mental Accounting and Small Windfalls: Evidence from an Online Grocer

Keywords: by Katherine L. Milkman, John Beshears, Todd Rogers & Max H. Bazerman

05 May 2010
What Do You Think?

Is Denial Endemic to Management?

issues to a new level by commenting, "It is tough to even have people agree on what is being denied ." Denial can be beneficial. Joline Godfrey waxed almost poetic in saying that "denial is a critical component of my... View Details

Keywords: by Jim Heskett

18 Oct 2004
Research & Ideas

The Bias of Wall Street Analysts

up until the point (and even after) the company tumbled off a cliff. Indeed, HBS professor Mark Bradshaw and collaborators Scott Richardson and Richard Sloan found that pre-year 2000 forecasts and recommendations done View Details

Keywords: by Ann Cullen; Financial Services

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

the world has three. I don't mean to boast. And there are lots of things that we've been working on since the eighties. We've been trying to get an HIV vaccine since the 1980s and we've been unsuccessful. Neeley: So, where does this leave us? Frazier: Let me start... View Details

Keywords: by Staff; Pharmaceutical

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

at Harvard, we have initiated and hosted an annual Great Negotiator Award series over the past six years, sponsored by an inter-university consortium of Harvard, MIT, and Tufts through the Program on Negotiation. Honorees have included... View Details

Keywords: by Martha Lagace

11 Dec 2020
Research & Ideas

Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups

School, who coauthored the study. “[It] means not only that the pool of potential human capital for startup companies began declining when COVID started, but also that the quality of the pool has deteriorated,” he says. “The incumbent [companies], just View Details

Keywords: by Rachel Layne

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

Editor's Note: Christian Ketels wrote this paper for the World Bank's Development Debate, "What Do We Mean by Export Competitiveness and How Do Countries Achieve it in an Uncertain World?" held March 29, 2010. Ketels is... View Details

Keywords: by Christian Ketels

07 Oct 2024
Research & Ideas

Election 2024: Why Demographics Won't Predict the Next President

demographics might need to rethink their approach. “After an election, the electorate always seems to just oscillate back to the other party within a pretty short period of time,” explains coauthor Richard Calvo, a former research... View Details

Keywords: by Jay Fitzgerald

04 Jun 2001
What Do You Think?

What’s the Future of the Subscription Model?

Richard Feder maintains that the subscription model will gain momentum on the Internet as the memory of free service fades and the utility of new service increases. The response gives hope for those hoping to utilize the subscription... View Details

Keywords: by James Heskett

Publications