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  • 28 Mar 2016
  • Research & Ideas

What's a Boss Worth?

We all have our boss horror stories. The underminer. The bad communicator. The credit hog. The snake. Then again, if we’re lucky, we’ve all had those amazing bosses as well—the supervisor who encourages all employees to take their work up to the next level; the manager... View Details
Keywords: by Michael Blanding; Service
  • 13 Jan 2016
  • Research & Ideas

The Problem with Productivity of Multi-Ethnic Teams

unit. “The working atmosphere was more cohesive among co-ethnic teams” Pons wanted to see if the same kind of door-to-door outreach could work in Kenya, which had been wracked by ethnic violence in the 2007 election. Specifically, he... View Details
Keywords: by Michael Blanding
  • 10 May 2017
  • Research & Ideas

Amazon Web Services Changed the Way VCs Fund Startups

with Michael Ewens of the California Institute of Technology and Matthew Rhodes-Kropf of MIT Sloan School of Management. The researchers focus on one of the most important technological shifts in recent years—the introduction of Amazon... View Details
Keywords: by Michael Blanding; Banking; Financial Services; Information Technology
  • 13 May 2022
  • Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

behavior bubbles below the radar An employee may not come forward right away to expose wrongdoing at a corporation for many reasons. In the absence of directly observing egregious behavior by a particular individual, an employee may not... View Details
Keywords: by Michael Blanding; Technology
  • 03 Aug 2015
  • Research & Ideas

Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders

Let's get one thing straight from the start: Apple and Amazon are not friends. If they were high school students, they'd be mean girls glaring at each other from opposite sides of the cafeteria, jealously forcing their friends to pick sides between Team Chloe and Team... View Details
Keywords: by Michael Blanding; Information; Publishing; Technology
  • 04 Dec 2019
  • Book

Creating the Experimentation Organization

biggest problems in innovation is that it can generate uncertainty, says Thomke. Even in an age of Big Data, companies are stymied by the fact that they don’t know what they don’t know. “If something is very novel, there is little data... View Details
Keywords: by Michael Blanding
  • 13 Aug 2014
  • Lessons from the Classroom

Managing the Family Business: Entrepreneurs Needed for Long-Run Success

generations of the family are supposed to take care of and grow the founder's creation; they are not expected to be entrepreneurs themselves. Even attempting to reinvent the family company can be seen as disloyal by the family. This... View Details
Keywords: by Michael J. Roberts
  • 28 Oct 2013
  • Research & Ideas

Responsible Leadership in an Unforgiving World

turbulence” Badaracco, the John Shad Professor of Business Ethics, argues that, while market-based competition has been with us as long as capitalism, companies have been insulated from it over the last half-century by the growth of large... View Details
Keywords: by Michael Blanding
  • 30 Jun 2014
  • Lessons from the Classroom

The Role of Emotions in Effective Negotiations

electrician Peter, what Kate doesn't realize is that while she is annoyed at her lack of phone and Internet access brought by the power outage, Peter has been working 18-hour days since the storm, and dealing with multiple homeowners all... View Details
Keywords: by Michael Blanding; Entertainment & Recreation; Sports
  • 09 Nov 2015
  • Research & Ideas

These Employers Pay Higher Salaries than Necessary

bazaar—measure the exact difference between the price paid by a first-timer and the price paid by an experienced haggler. Stanton and Thomas obtained the complete database on all administrative support jobs... View Details
Keywords: by Michael Blanding; Employment; Technology; Computer
  • 06 Sep 2016
  • Book

Resolve Your Toughest Work Problems with 5 Questions

Keywords: by Michael Blanding
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

Over the past two decades, entire industries have been disrupted by Internet competitors who "unbundled" their content and delivered it to consumers in new ways. Newspapers lost out to Google and Craigslist, record companies to iTunes and... View Details
Keywords: by Michael Blanding
  • August 2022 (Revised October 2022)
  • Case

Sian Flowers: Fresher by Sea?

By: Willy C. Shih, Michael W. Toffel and Pippa Tubman Armerding
The setting for this case is the Sian Flowers, a company headquartered in Kitengela, Kenya that exports roses to predominantly Europe. Because cut flowers have a limited shelf life and consumers want them to retain their appearance for as long as possible, Sian or its... View Details
Keywords: Supply Chain; Supply Chains; Sustainability; Sustainable Agriculture; Sustainability Reporting; Carbon Emissions; Supply Chain Management; Quality; Ship Transportation; Cost Management; Agriculture and Agribusiness Industry; Africa; Kenya; Netherlands; Europe
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Shih, Willy C., Michael W. Toffel, and Pippa Tubman Armerding. "Sian Flowers: Fresher by Sea?" Harvard Business School Case 623-008, August 2022. (Revised October 2022.)
  • 10 Jan 2018
  • Research & Ideas

Working for a Shamed Company Can Hurt Your Future Compensation

executives by examining how they are penalized in starting pay when looking for new work. The study, co-written with Eric Lin of the United States Military Academy at West Point, reveals these executives pay a steep price for guilt View Details
Keywords: by Michael Blanding; Financial Services
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

welcome. In fact, new hires often enter fresh roles feeling optimistic and confident their organizations are eager to hear from them, but over time, employees increasingly feel less “psychologically safe” to contribute ideas, new research View Details
Keywords: by Michael Blanding; Health
  • September 2012
  • Other Article

An Interview with Michael Porter: Social Entrepreneurship and the Transformation of Capitalism

By: Michaela Driver and Michael E. Porter
In this interview Michael Porter explores social entrepreneurship in the context of a larger transformation of capitalism. He suggests that social entrepreneurship is an important transitional vehicle toward the creation of shared value and a capitalist system in which... View Details
Keywords: Strategy; Economic Systems; Social Entrepreneurship; Transformation
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Driver, Michaela, and Michael E. Porter. "An Interview with Michael Porter: Social Entrepreneurship and the Transformation of Capitalism." Academy of Management Learning & Education 11, no. 3 (September 2012): 421–431.
  • 15 Sep 2022
  • Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

LinkedIn’s People You May Know (PYMK) feature, which uses an algorithm to suggest new connections to members. LinkedIn constantly improves the algorithm by introducing new versions and testing them using randomized experiments for... View Details
Keywords: by Michael Blanding
  • 19 Sep 2024
  • Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

embracing work-from-anywhere.” Mismatched working hours makes it difficult for employees to connect, and even a one-hour schedule difference can hurt communication, introduce complexity, and potentially create new gender inequities, according to recent research View Details
Keywords: by Michael Blanding
  • 12 Nov 2019
  • Research & Ideas

Corporate Innovation Increasingly Benefits from Government Research

spending. “If more inventions are building on federal grants, it suggests that support is becoming more important to research generally.” Since then, corporate spending has continued to rise, while government funding has leveled off. By... View Details
Keywords: by Michael Blanding
  • 25 Sep 2019
  • Research & Ideas

The Economic Cost of Physician Burnout

stress experienced by doctors themselves. Sinsky is one of the authors of the latest paper. “It was a great opportunity to explore this issue with thought leaders on the subject,” Goh says. “I could provide my technical skills on... View Details
Keywords: by Michael Blanding; Health
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