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  • All HBS Web  (3,429)
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  • All HBS Web  (3,429)
    • People  (1)
    • News  (1,041)
    • Research  (2,061)
    • Events  (7)
    • Multimedia  (50)
  • Faculty Publications  (999)
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  • Web

About Michael Porter - Institute For Strategy And Competitiveness

Letter from Michael Porter Publications 20 May 2013 The Lancet Redefining Global Health-Care Delivery by Jim Yong Kim, Paul Farmer, & Michael E. Porter Oct 2012 FSG Measuring... View Details
  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

employees are so positive about their employer and that Southwest has so long outperformed its industry, and, incidentally, has never had a strike by its union. [div class=infogram-embed data-id="_/fjmbZDfFzW1UCzF787gp"][/div] Johnson... View Details
Keywords: by Michael Beer
  • 08 Aug 2023
  • Research & Ideas

Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

rankings for these environmental factors with the racial makeup of various firms. When he did, Zhang found that Asian employees scored highest on work environment, followed by White and Hispanic employees, who ranked about the same,... View Details
Keywords: by Michael Blanding
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

In 2009, a 51-year-old man killed himself in Marseille, a city in southern France, leaving behind a suicide note that blamed his employer for “overwork” and “management by terror.” “I am committing suicide because of my work at France... View Details
Keywords: by Michael Blanding
  • 05 Jan 2010
  • News

Professor Emeritus Michael C. Jensen receives Morgan Stanley-American Finance Association Award

  • 29 Nov 2022
  • Research & Ideas

How Much More Would Holiday Shoppers Pay to Wear Something Rare?

Do you have that one friend who seems to snag the coolest, most fashionable shoes, jewelry, or clothes? Now new research shows that when luxury goods companies cater to these trendy consumers by controlling how rare certain items... View Details
Keywords: by Michael Blanding; Retail
  • 04 Mar 2024
  • Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

that he was replacing a woman as opposed to a man affect his decision?” Most likely, yes. In studying the appointments of more than 2,000 federal judges and more than 5,000 corporate board members, Chang found that leaders have a strong tendency to replace “like people... View Details
Keywords: by Michael Blanding
  • 11 Sep 2006
  • Research & Ideas

Negotiating When the Rules Suddenly Change

Totally eliminating friction is unrealistic on the battlefield and at the bargaining table. In both instances, you need the authority and the emotional steadiness to cope in spite of uncertainty. Strategy is further complicated by the... View Details
Keywords: by Michael Wheeler; Sports
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

the UPS Foundation Associate Professor of Service Management in the Technology and Operations Management Unit. “When we are feeling bad, one way we cope is by comparing ourselves to people who are worse off than we are.” Perhaps nowhere... View Details
Keywords: by Michael Blanding; Retail; Service
  • 11 Aug 2022
  • Research & Ideas

When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?

ability. "People are struggling to make ends meet around the country, and success is often determined in part by uncontrollable factors." “They explained this disparity by saying the [higher-achieving] group... View Details
Keywords: by Michael Blanding; Education
  • 17 Dec 2018
  • Research & Ideas

Women Receive Harsher Punishment at Work Than Men

of the University of Texas-Austin and Amit Seru of Stanford Graduate School of Business. A spate of alleged fraud by Wells Fargo has highlighted a dirty little secret in the financial industry: Misconduct by... View Details
Keywords: by Michael Blanding; Financial Services
  • 19 Jan 2015
  • Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

institution announced it would no longer publish a print version of its multivolume compendium of knowledge. Though the Britannica would still be available online, the writing on the virtual wall was clear: It had been supplanted by the... View Details
Keywords: by Michael Blanding; Publishing
  • 16 Nov 2015
  • Research & Ideas

Does Competition Make Us More Creative?

Competition can bring out the best in salespeople, athletes, and participants in hot dog eating contests—but can it make employees more creative? A recent working paper by Daniel P. Gross finds that competition can motivate creative types... View Details
Keywords: by Michael Blanding; Advertising
  • 05 Sep 2023
  • Book

Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential

necessarily means experiencing failures along the way, Edmondson says. Taking this approach may be especially important now, as employers struggle to retain talent and boost employee morale in workplaces that were completely reshaped by... View Details
Keywords: by Michael Blanding
  • 01 Apr 1998
  • News

Microfinance's Big Payoff: Michael Chu and ACCION International

Michael Chu (MBA '76) is president and CEO of ACCION International, a private nonprofit corporation founded in 1961 and based in Somerville, Massachusetts. ACCION's affiliates in thirteen Latin American countries and the United States... View Details
  • 23 Jun 2022
  • Research & Ideas

All Those Zoom Meetings May Boost Connection and Curb Loneliness

remote work. “There’s a huge value to real interactions even if they are occurring virtually,” says Goldenberg, who is a psychologist by training and an assistant professor at HBS. To test online experiences, the group took advantage of... View Details
Keywords: by Michael Blanding
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

In a new book, Breakthrough International Negotiation: How Great Negotiators Transformed the World's Toughest Post-Cold War Conflicts, Harvard Business School professor Michael Watkins dissects the art of give-and-take. This excerpt... View Details
Keywords: by Michael Watkins
  • 08 Dec 2020
  • Research & Ideas

Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles

field studies, researchers tend to think that workers submit resumes to open positions. In fact, scholars have learned a lot about discrimination in labor markets by sending resumes to job postings to see who gets called back and who... View Details
Keywords: by Michael Blanding; Employment
  • 31 Jan 2018
  • Research & Ideas

American Idle: Workers Spend Too Much Time Waiting for Something to Do

says Amabile. “We wanted to investigate idle time, in part, to raise everyone’s awareness of how widespread and pernicious it can be.” “With idle time, the organization is often hurt by it, and it’s not enjoyable for employees either”... View Details
Keywords: by Michael Blanding
  • 12 Sep 2016
  • Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

View Video Video by Amelia Kundhardt They keep on coming—corporate scandals involving revelations of deplorable working conditions at overseas factories. If it’s not the Foxconn factories that Apple employs in China, then it’s Gap’s... View Details
Keywords: by Michael Blanding
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