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Show Results For
- All HBS Web
(3,210)
- People (1)
- News (905)
- Research (1,991)
- Events (7)
- Multimedia (36)
- Faculty Publications (941)
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
"Shake Me," the pink triangle reads, hovering in the middle of the Magic Tate Ball—a smartphone app mimicking the popular Magic 8 Ball novelty. When shaken, the virtual prognosticator reads "Choosing Your Artwork" for a dramatic moment before... View Details
- 06 May 2024
- Research & Ideas
The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
they carefully manage the relationship. About four months into the study, the researchers observed a much different reaction to a similar change in code ownership by the other team they were observing, which they named Team Prism. Again,... View Details
Keywords: by Michael Blanding
- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
by sales employees. “You get a lot of pushback at the initial stages,” says Chung. “You can see people who get a higher quota saying, this is not right.” When companies stick with the program, however, Chung has seen such resistance from... View Details
Keywords: by Michael Blanding
- 08 Jun 2021
- Research & Ideas
Tell Me What to Do: When Bad News Is a Big Relief
the difficulty of decisions and the perverse incentives that can come from them can help reduce this preference for worse news,” says Barasz, “and, ideally, free people to make better choices.” About the Author Michael View Details
Keywords: by Michael Blanding
- Profile
Michael R. Bloomberg
Michael Bloomberg is not your typical entrepreneur. His resume is an astounding mixture of business, political and philanthropic achievement in a career that has crisscrossed so many boundaries that it defies categorization. Having built... View Details
Michael Dell
In 1992, Dell, at 27 years of age, became the youngest CEO of a Fortune 500 company. Dell revolutionized the retail computer industry by instituting a direct sales approach, where the customer places their customized order via phone or... View Details
Keywords: Computers & Electronics
- 26 Mar 2018
- Research & Ideas
To Motivate Employees, Give an Unexpected Bonus (or Penalty)
iStock In the 1992 film Glengarry Glen Ross, an executive played by Alec Baldwin presents a unique motivational scheme to a trio of down-on-their-luck real estate salesmen. There will be a new contest, he tells them, to see who can bring... View Details
- 13 Jul 2016
- HBS Case
How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers
business by finding customers who needed rooms in cities hosting popular events. Source: GoodLifeStudio “If you don’t have a supply of houses and apartments, people are not going to come,” says Teixeira. The problem was, where to find... View Details
- 29 Sep 2014
- Research & Ideas
Why Do Outlet Stores Exist?
having these stores and just having a sales rack in the back?" As a doctoral student in economics at Columbia, Ngwe was fascinated by the incredible range of products that retailers offer to consumers, and wondered just how this... View Details
- 05 May 2020
- Research & Ideas
China Tariffs and Coronavirus a Double Hit to American Retailers
the trade war,” Cavallo says. To the extent that tariffs exacerbate the cost of the pandemic, their continued application could further drag down the American economy, harming companies and consumers alike. In the end, companies may have no choice but to pass their... View Details
Keywords: by Michael Blanding
- Profile
Michael Farias
"the case method is the best way to learn." Understanding the big picture The joint MD/MBA degree allows Michael to address the big picture. "Change is going to happen," he says. "I want to take on a role View Details
Michael W. Toffel
Professor Toffel is the Senator John Heinz Professor of Environmental Management. His research examines how companies are addressing climate change (especially decarbonization) and other environmental and working condition issues in their operations and supply... View Details
- 12 Nov 2019
- Research & Ideas
Corporate Innovation Increasingly Benefits from Government Research
spending. “If more inventions are building on federal grants, it suggests that support is becoming more important to research generally.” Since then, corporate spending has continued to rise, while government funding has leveled off. By... View Details
Keywords: by Michael Blanding
- 26 Jun 2023
- Research & Ideas
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
marketers think of the customer experience like a play in three acts—pre-purchase, purchase, and post-purchase. However, research by De Freitas and fellow researchers looked more holistically at the customer journey and found that most... View Details
Michael A. Wheeler
Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
write. About the Author Michael Blanding is a writer based in the Boston area. [Image: Pexels/Taras Makarenko] Do you think that autonomous vehicles will make roads safer? Why or why not? Share your thoughts... View Details
- 03 Apr 2014
- HBS Seminar
Michael Kremer, Harvard University
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
about Whole Foods customers, really angry customers, regularly encountering empty shelves at their favorite retailer. Then stories surfaced about Whole Foods employees crying over their new performance-driven working conditions imposed by... View Details
- 14 Apr 2021
- Research & Ideas
The High Cost of the Slow COVID Vaccine Rollout
vaccines,” he says. “Even if we convince just one government to invest more, the social returns could be enormous.” About the Author Michael Blanding is a writer based in the Boston area. [Image:... View Details