by Mark Mortensen - Publications - Faculty & Research

01 Mar 2021
Research & Ideas

How Systemic Racism Can Threaten National Security

expect an equal contribution from your citizens, all citizens must be treated equally,” says Tabellini. “It reveals the costs for society as a whole if you don’t.” Despite the national reckoning in the United States after the killing of George Floyd View Details

Keywords: by Rachel Layne

31 Mar 2011
Research & Ideas

From SpinPop to SpinBrush: Entrepreneurial Lessons from John Osher

today's difficult economic climate was the subject of a panel discussion at Harvard Business School recently. The discussion, part of a one-night event called "Entrepreneurship During an Uncertain Time," featured four highly successful executives. The event... View Details

Keywords: by Dennis Fisher; Consumer Products

31 Aug 2011
Research & Ideas

Improving Fairness in Flight Delays

scheduled, first served basis. Airlines can then respond by making changes within their allocated slots before the final schedule is approved. Because GDPs and AFPs are implemented separately, however, a flight affected View Details

Keywords: by Julia Hanna; Entertainment & Recreation; Air Transportation

10 Nov 2009
Working Paper Summaries

Endowments, Fiscal Federalism, and the Cost of Capital for States: Evidence from Brazil, 1891-1930

Keywords: by André C. Martínez Fritscher & Aldo Musacchio

23 Jul 2001
Research & Ideas

Sam Walton: Great From the Start

fully the power of the idea. Once seizing on it, never wavering from it became the centerpiece of Wal-Mart's greatness. Sam Walton That was still a long time in the future. Butler Brothers was not thrilled by Walton's freelancing ways,... View Details

Keywords: by Richard S. Tedlow; Retail

29 Oct 2019
Sharpening Your Skills

Robots in the Boardroom

recent research from Harvard Business School faculty marks the possibilities and pitfalls that could occur along this digital transformation. A Good Place to Start Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond... View Details

Keywords: by Sean Silverthorne

25 Mar 2015
HBS Case

Tate’s Digital Makeover Transforms the Traditional Museum

and attracting entirely new ones. Rethinking A Trip To The Museum A museum trip has traditionally been an intensely physical experience: walking gallery floors, hearing footsteps echo off spacious halls, and seeing up-close the brush strokes and chisel View Details

Keywords: by Michael Blanding; Education

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

does that mean for business owners who are seeking protection? Stuart Gilson: The global economic impact of the pandemic has already been catastrophic in terms of lost output, employment, and financial wealth. But many expect this to be followed View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

10 Sep 2024
Research & Ideas

What Happens When Business Owners Turn to ChatBots for Advice

some become more successful—but led others down the wrong path, says Rembrand Koning, the Mary V. and Mark A. Stevens Associate Professor of Business Administration at Harvard Business School. How much strategic insight and profit boost... View Details

Keywords: by Ben Rand

06 Jul 2011
Research & Ideas

Are You a Level-Six Leader?

mission. Former Hewlett-Packard CEO Mark Hurd is an excellent example of a level-four leader. Under his watch HP's stock price more than doubled, but he decimated the infrastructure and intellectual seed corn (R&D) of the company to... View Details

Keywords: by Mitch Maidique

11 Feb 2020
Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

moving target, potential customers are wary of costs and implementation complexities, and use cases, while powerful, are still lacking in many areas. Take advantage of uncertainty All this uncertainty is a fertile breeding ground for entrepreneurs ready to make their... View Details

Keywords: by Rocio Wu

09 Jun 2014
Research & Ideas

The Manager in Red Sneakers

than those who dress conventionally. “You're saying, 'I'm so autonomous and successful that I can afford to dress in a nonconforming way'” Think Facebook CEO Mark Zuckerberg in his hoodie, or the late Apple CEO Steve Jobs in black... View Details

Keywords: by Dina Gerdeman; Consumer Products; Apparel & Accessories; Fashion

24 Oct 2023
HBS Case

From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World

What makes a leader great? A dose of luck, for sure. But specific leadership traits mark extraordinary individuals time and time again and help elevate the standouts from the vast middle. That’s the overarching takeaway from an extensive... View Details

Keywords: by Avery Forman

12 Jul 2004
Research & Ideas

Enron’s Lessons for Managers

Some events mark a generation. If a marker is a source of deep learning about ourselves, as Malcolm Salter believes it is, then the Enron crisis is exactly that for business people. Political scientists have the Bay of Pigs; engineers... View Details

Keywords: by Martha Lagace

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

stable demand and pricing for both restaurants and the supply chain. Voices of hope The restaurant industry has been long marked by creativity and resiliency, intrinsic to restaurant operators’ DNA.... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

08 Feb 2021
Book

How to Make the World Better, Not Perfect

modern building in Evanston, Illinois, marked by its expansive views of Lake Michigan. In passing, I mentioned that I had become a vegetarian. Someone in the audience made a comment in which he referred to... View Details

Keywords: by Michael Blanding

17 Jun 2011
HBS Case

KFC’s Explosive Growth in China

Homogenization has made it easy for fast-food joints to circle the globe, spitting out carbon copies of themselves, their burgers, and their fries along the way. But in the most populous country in the world, a fast-food giant stepped off the conveyor belt and found... View Details

Keywords: by Maggie Starvish; Food & Beverage

13 Sep 2021
Research & Ideas

Science: The Unlikely Frontier for New Business Ideas

million—more value to companies than patented inventions developed without citing scientific research, says a paper co-authored by Harvard Business School professor Joshua Lev Krieger, University of Munster professor Martin Watzinger, and... View Details