Publications

Keywords: Information Technology; Management

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February 2000 (Revised November 2002)
Case

QuickenInsurance: The Race to Click and Close (A)

ES Technologies started in 1976 as a storefront in Tempe, Arizona selling personal computer kits to hobbyists. Twenty years later, revenues exceeded $3.5 billion, and the business had evolved from a computer store to a master reseller and full-line integrator of... View Details

Keywords: Customer Value and Value Chain; Entrepreneurship; Technological Innovation; Growth and Development Strategy; Industry Structures; Business Strategy; Competitive Strategy; Information Technology; Information Technology Industry; Arizona

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October 1990
Supplement

Center for Machine Intelligence: Electronic Meeting Support at GM/EDS, Video

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May 1990
Supplement

Westinghouse Electric Corp.: Automating the Capital Budgeting Process (B), Video

Keywords: Capital Budgeting; Manufacturing Industry

February 1999
Teaching Note

Colliers International Property Consultants, Inc.: Managing a Virtual Organization TN

Teaching Note for (9-396-080). View Details

Keywords: Real Estate Industry

February 1999 (Revised September 2001)
Teaching Note

BAE Automated Systems (A) and (B) TN

Teaching Note for (9-396-311) and (9-396-312). View Details

04 Mar 2014
Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

"innovation is everyone's job." Dozens of faculty at Harvard Business School are focused on the subject of managing innovation. Some look at it by examining processes while others view through the lens of history. For example, Clay... View Details

Keywords: Re: Multiple Faculty

15 Oct 2008
First Look

First Look: October 15, 2008

again-thumbing through to reference critical chapters when you face troubling IT-related issues in your own career. Corporate Information Strategy and Management: Text and Cases (8th ed.) Authors:Robert D. Austin, Lynda View Details

Keywords: Martha Lagace

May 2017 (Revised October 2017)
Case

Hyperloop Transportation Technologies: Building Breakthrough Innovations in Crowd-Powered Ecosystems

By: Lynda M. Applegate, Terri L. Griffith and Ann Majchrzak

Dirk Ahlborn, co-founder and CEO of Hyperloop Transportation Technologies, Inc. (HTT) looks back at the evolving organizational design and community that allows HTT to be crowd-powered. Since the founding in 2013, HTT has dealt with building an organization with less... View Details

Keywords: Collaboration; Crowdsourcing; Entrepreneurial Finance; Innovation; Organizational Design; Startups; Business Startups; Collaborative Innovation and Invention; Entrepreneurship; Finance; Product Development

June 2011 (Revised January 2013)
Case

Home Essentials: Building a Global Service Business with Local Operations

By: Lynda M. Applegate, William R. Kerr and David Lane

Chris Exline founded Home Essentials, a furniture rental business targeted toward expatriates, in Singapore but rapidly moved the base of operations to Hong Kong. The company was highly successful in Singapore and Hong Kong and then pursued rapid global expansion.... View Details

Keywords: Growth Management; Renting or Rental; Corporate Governance; Global Strategy; Failure; Singapore; Hong Kong

April 2011 (Revised June 2011)
Case

Internet Securities, Inc.: Path to Sustainability

By: Lynda M. Applegate, William R. Kerr and Ryan Johnson

Founded in 1994 when the Internet was still a "toy for techies," the case is set in 1998 when Internet IPOs were red-hot. Internet Securities provides hard-to-find financial, business, economic, and political information on emerging markets. Information from over 600... View Details

Keywords: Acquisition; Business Model; Business Startups; Decision Choices and Conditions; Venture Capital; Cash Flow; Initial Public Offering; Analytics and Data Science; Growth and Development Strategy; Valuation

November 2005 (Revised December 2005)
Case

County Department of Public Health: Organizing for Emergency Preparedness and Response

By: Lynda M. Applegate, Ajay Vinze and Minu Ipe

The anthrax attacks of 2001 exposed serious inadequacies in the response of the U.S. public health system to meet such grave threats. The public health infrastructure required rebuilding to respond to any type of large-scale health emergency. The Public Health... View Details

Keywords: Information Technology; Change Management; Crisis Management; Health Care and Treatment; Infrastructure; Public Administration Industry; Health Industry; United States

2015
Other Teaching and Training Material

Entrepreneurship Reading: Leading High-Growth Ventures

December 1995
Teaching Note

Chemical Bank: Technology Support for Cooperative Work TN

Teaching Note for (9-193-131). View Details

Keywords: Technology Industry

April 1995 (Revised September 1997)
Case

Frito-Lay, Inc.: A Strategic Transition, 1987-1992 (Abridged)

A new CEO must take action to return the company to profitability, to clarify the vision, and then to build the infrastructure (human, capital, and information) needed to support the long-term change in strategy and organization. The case provides a rich description of... View Details

Keywords: Organizational Change and Adaptation; Change Management; Leading Change; Information Technology; Adaptation; Technology Adoption; Manufacturing Industry; Food and Beverage Industry

March 1993
Supplement

Burlington Northern: The ARES Decision (C)

Continues the story of the implementation of the ARES project. View Details

Keywords: Rail Industry

October 1992
Teaching Note

Baxter Healthcare Corporation: ASAP Express TN

Teaching Note for (9-188-080). View Details

Keywords: Information Technology; Competitive Advantage; Information Management; Medical Devices and Supplies Industry

October 1992
Teaching Note

Frontier Airlines, Inc. (A) and (B) TN

Teaching Note for (9-184-041) and (9-186-191). View Details

Keywords: Air Transportation Industry

January 1993 (Revised July 1993)
Case

Frito-Lay, Inc.: A Strategic Transition (Consolidated)

The setting is a food manufacturing company that has stumbled in terms of its historic growth and profit achievements. In trying to recapture its momentum, the president has used information technology as one element in his program of transition. The case focuses on... View Details

Keywords: Business History; Information Technology; Growth and Development Strategy; Transition; Organizational Change and Adaptation; Food and Beverage Industry; Manufacturing Industry