Publications

August 2006
Background Note

Analyzing Work Groups

By: Linda A. Hill and Michel Anteby

Work groups are the building blocks of organizations. They are found in all areas of an organization, from research and development to customer service, and at all levels, from the executive suite to the factory floor. Some are incredibly successful, while others are... View Details

Keywords: Framework; Leadership Style; Service Operations; Organizational Culture; Performance Effectiveness; Groups and Teams; Research and Development; Behavior

June 2006
Supplement

Willa Seldon at Tides Center (B)

By: Linda A. Hill and Emily Stecker

May 2006 (Revised November 2006)
Case

Willa Seldon at Tides Center (A)

By: Linda A. Hill and Emily Stecker

Willa Seldon, an African-American woman with 16 years of for-profit experience, was hired as executive director of Tides Center, a nonprofit in San Francisco, CA. Tides Center was a fiscal sponsor dedicated to supporting individuals and groups working toward social... View Details

Keywords: For-Profit Firms; Nonprofit Organizations; Transition; Change Management; Leadership Style; Performance; Customer Satisfaction; San Francisco

2005
Working Paper

Leadership Development: A Strategic Imperative for Higher Education

January 2005 (Revised November 2005)
Case

Irene Charnley at Johnnic Group (A)

By: Linda A. Hill and Maria Farkas

When she becomes chairperson of a large telecommunications board, Irene Charnley must transform the mostly white-led company to be more representative of South Africa's demographics. A rewritten version of an earlier case. View Details

Keywords: Change Management; Organizational Change and Adaptation; Demographics; Communication Technology; Telecommunications Industry; South Africa

January 2005 (Revised November 2005)
Case

Irene Charnley at Johnnic Group (A) (Abridged)

By: Linda A. Hill and Maria Farkas

When she becomes chairperson of a large telecommunications board, Irene Charnley must transform the mostly white-led company to be more representative of South Africa's demographics. View Details

Keywords: Change Management; Organizational Change and Adaptation; Demographics; Communication Technology; Telecommunications Industry; South Africa

January 2005
Supplement

Irene Charnley at Johnnic Group (C)

By: Linda A. Hill and Maria Farkas

Supplements the (A) case. View Details

Keywords: Telecommunications Industry; South Africa

June 2003 (Revised April 2006)
Case

Irene Charnley at Johnnic Group (B)

By: Linda A. Hill and Maria Farkas

Supplements the (A) case. View Details

Keywords: Telecommunications Industry; South Africa

2003
Book

Becoming a Manager: How New Managers Master the Challenges of Leadership

Keywords: Management; Problems and Challenges; Leadership

Find at Harvard

May 2003
Case

Sun Hydraulics: Leading in Tough Times (A) (Abridged)

By: Linda A. Hill and Jennifer Suesse

Sun Hydraulics, 32-year-old global hydraulics engineering and manufacturing company headquartered in Sarasota, Florida; confronts tough choices due to the economic downturn in 2001. The company leadership debates how to maintain profitability and reduce labor costs... View Details

Keywords: Organizational Culture; Mission and Purpose; Financial Crisis; Crisis Management; Manufacturing Industry; Florida

February 2003 (Revised April 2003)
Case

Sun Hydraulics: Leading in Tough Times (B)

By: Linda A. Hill and Jennifer Suesse

Supplements the (A) case. View Details

Keywords: Florida

2003
Chapter

Are We Preparing Ourselves to Lead?

Keywords: Leadership Development

January 2003 (Revised September 2003)
Supplement

Kate Burnett

By: Linda A. Hill and Maria Farkas

Supplements Peter Isenberg at Jones Mendel (A). View Details

Keywords: Managerial Roles

January 2003 (Revised January 2005)
Case

Peter Isenberg at Fischer Stevens (A)

By: Linda A. Hill and Maria Farkas

Having made managing director at an elite investment bank, Peter Isenberg struggles to understand his new role in the firm. He feels as though little has changed, although it is clear to him that those around him have new expectations. View Details

Keywords: Managerial Roles; Jobs and Positions; Management Teams; Banking Industry

January 2003 (Revised January 2005)
Case

Peter Isenberg at Fischer Stevens (B)

By: Linda A. Hill and Maria Farkas

Supplements the (A) case. View Details

Keywords: Banking Industry

January 2003 (Revised January 2005)
Supplement

Peter Isenberg at Fischer Stevens (C)

By: Linda A. Hill and Maria Farkas

Supplements the (A) case. View Details

Keywords: Banking Industry

January 2003 (Revised April 2003)
Case

Sun Hydraulics: Leading in Tough Times (A)

By: Linda A. Hill and Jennifer Suesse

Sun Hydraulics, 32-year-old global hydraulics engineering and manufacturing company headquartered in Sarasota, Florida, confronts tough choices due to the economic downturn in 2001. The company leadership debates how to maintain profitability and reduce labor costs... View Details

Keywords: Organizational Culture; Mission and Purpose; Financial Crisis; Crisis Management; Manufacturing Industry; Florida

December 2002 (Revised January 2014)
Case

Matt Leeds (A)

A new associate in a consulting firm attempts to navigate his way through the norms and culture of a new setting and to manage his relationships with his superiors and peers, which got off to a poor start.

PLEASE NOTE: This case was revised in January 2014.... View Details

Keywords: Power and Influence; Rank and Position; Organizational Culture; Consulting Industry