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  • All HBS Web  (1,065)
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  • 21 Jun 2022
  • HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

Commission. A year later, in July 2021, Slack was acquired by Salesforce, the world’s largest customer-relations management software company. Butterfield and Salesforce CEO Marc Benioff shared the same goal:... View Details
Keywords: by Lane Lambert; Information Technology; Technology
  • 04 Oct 2021
  • What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

copy of an extensively researched recent book, Power, for All, by Professors Julie Battilana and Tiziana Casciaro. The authors define power as “the ability to influence others’... View Details
Keywords: by James Heskett
  • 12 Apr 2017
  • Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

other images randomly assigned to each of them by the firm’s centralized queuing system. The analysis covered all 2,766,209 cases that the firm processed between July 2005 and December 2007. Because the... View Details
Keywords: by Carmen Nobel; Health
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

Handbook of Leadership Theory and Practice, recently published by Harvard Business Press, aims to give the topic its intellectual due. Edited by Khurana and Nitin Nohria, who will become the new Dean of... View Details
Keywords: by Martha Lagace; Education
  • 12 Oct 2011
  • Research & Ideas

Creating Online Ads We Want to Watch

online videos by simply turning away, opening another browser window, or chatting with someone. "It's not at all hard to avoid an ad online even if you can't technically skip it," he says. “It's not at all hard to avoid an ad online even... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 25 Nov 2019
  • Research & Ideas

When Your Passion Works Against You

Passion: When and How Expressing Passion Elicits Status Conferral and Support from Others, was published in July 2019 in the journal Organizational Behavior and Human Decision Processes. “Passion, like a smile, is contagious.” In the... View Details
Keywords: by Dina Gerdeman
  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

control, questionable organizational (particularly human resource management) practices, and human behavior traits in general. As “Former Employee” put it, “much of the language in the Visions and Values about caring for team members and customers is just words and not... View Details
Keywords: by James Heskett; Banking
  • 13 Aug 2024
  • Research & Ideas

Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw

intense focus on software security updates, after a massive tech meltdown in July impacted millions of Microsoft Windows devices used by organizations worldwide, including airlines, hospitals, emergency call... View Details
Keywords: by Jay Fitzgerald; Technology; Information Technology; Computer; Web Services
  • 11 Jan 2010
  • Research & Ideas

Mixing Open Source and Proprietary Software Strategies

technology, for Linux. And in July 2009, Microsoft agreed to contribute some of its technology to Linux under a licensing agreement that allows developers outside Microsoft to modify the code. They are being very strategic, approaching it... View Details
Keywords: by Julia Hanna; Web Services
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

or the Eiffel Tower instead of a picture of you. But if you have a photo of a dog where your face should be, it might deter people from renting your property." The researchers' data set consisted of all Airbnb New York rentals available on a randomly selected day in... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • 04 Oct 2022
  • What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

to a rubber band that snaps back toward a somewhat constant middle ground even after pandemic-level disruptions. Here’s the argument as it applies to remote work or “work from anywhere”: Remote work, already common, was first required by... View Details
Keywords: by James Heskett
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

March 27, 2017 Harvard Business Review How the Water Industry Learned to Embrace Data By: Cespedes, Frank V., and Amir Peleg Abstract—Most current talk about “big data” seems to assume the disintermediation or replacement of physical assets View Details
Keywords: by Sean Silverthorne
  • 13 Jun 2016
  • Lessons from the Classroom

That's Classic: Modern-Day Business Lessons from Ancient Rome

What can MBAs learn from the Roman emperors Tiberius and Claudius? All Roads Lead to Rome, a one-off elective course team-taught by HBS professor Frances Frei and Harvard history and classics professor Emma Dench, juxtaposed ancient texts... View Details
Keywords: by Julia Hanna
  • 28 Mar 2012
  • What Do You Think?

Are Factory Jobs Important to the Economy?

in his recent book, some are less fungible than others. Germany was cited by Peter Sebregondi as a country that has pursued an enlightened strategy toward manufacturing, through its continued support of an apprentice system that provides... View Details
Keywords: by James Heskett; Manufacturing
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

(iStockphoto/tofumax) A corporate board’s most important decision is selecting the organization’s CEO. By the same token, one could argue that a board’s most distasteful decision concerns firing a CEO. Once directors agree to release the... View Details
Keywords: by James Heskett
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

and Julie Battilana Abstract—This paper examines the critical role of gender in the commercialization of social ventures. We argue that cultural beliefs about what is perceived to be appropriate work for... View Details
Keywords: by Sean Silverthorne
  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

With many companies battered by the economy, commitment from leaders and employees might seem like increasingly precious resources. Yet commitment and performance are essential elements of any successful firm no matter the health of the... View Details
Keywords: by Martha Lagace
  • 28 Sep 2020
  • Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

published in Journal of Personality and Social Psychology in July 2020. She co-authored the study with recent doctoral graduate Michael Rosenblum and Assistant Professor Juliana Schroeder, both of the University of California, Berkeley. A... View Details
Keywords: by Kristen Senz
  • 17 Aug 2021
  • Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

Lillo of Swiss Reinsurance Company. To get consumers to sign onto the technology, the industry must instill trust by focusing on programming the cars to behave with the “common sense” human drivers tend to apply when navigating complex or... View Details
Keywords: by Michael Blanding; Auto
  • 20 Feb 2019
  • Research & Ideas

Rocket-tunity: Can Private Firms Turn a Profit in Space?

space race have been blessed somewhat by the glamour of it all. Investors enthusiastically, maybe too much so, backed a host of startups including those headed by superstar names like Sir Richard Branson,... View Details
Keywords: by Scott Wallask; Aerospace; Tourism; Transportation
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