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Publications

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  • All HBS Web  (775)
    • News  (231)
    • Research  (497)
    • Multimedia  (7)
  • Faculty Publications  (67)

Show Results For

  • All HBS Web  (775)
    • News  (231)
    • Research  (497)
    • Multimedia  (7)
  • Faculty Publications  (67)
← Page 6 of 775 Results →
  • 07 Sep 2016
  • What Do You Think?

How Can the Threat of Networks Be Reduced?

SUMMING UP Are Computers and Tech-Driven Networks In Their Twilight Years? Issues raised by the ascendancy of network technology are many and varied, judging from responses to this month’s column based on Joshua Cooper Ramo’s book, The... View Details
Keywords: by James Heskett
  • 02 Jan 2013
  • What Do You Think?

Should We Rethink the Promise of Teams?

benefit from it, we are discussing a hostage situation." Limits to the use of teams in the innovation process were suggested by Adetola, who commented that "in the field of technology/science and other spheres where deep disruptive... View Details
Keywords: by James Heskett
  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

characterized those urging patience.  As he put it, “The computer was created by Babbage in the 18th century We only started seeing the pervasive benefits from computing in the last 10-15 years.  Today’s innovations will bring real... View Details
Keywords: by James Heskett; Computer; Technology
  • 07 Jan 2015
  • What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

demand which is deemed as justified by a panel ." What isn't off limits when it comes to transparency? What do you think? Original Article When Sony was hacked recently, most observers concentrated on issues of criminality as well as... View Details
Keywords: by James Heskett
  • 06 May 2015
  • What Do You Think?

Are You Ready for Personalized Predictive Analytics?

don't know we have can be exciting, efficient, and energizing. Or it can be fearsome, enervating, and subject to mistakes ranging from foolish to fatal. That's the sense provided by responses to this month's column. There was enthusiasm... View Details
Keywords: by James Heskett
  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

federal and state governments, and negative publicity driven by special interest groups." Shadreck Saili added, "Is a company this large manageable? 'Yes' for as long as its policies align with policies of the environments it... View Details
Keywords: by James Heskett; Retail
  • 08 May 2020
  • Research & Ideas

We’ve Now Been Asking “What Do You Think?” for 20 Years

This month marks the twentieth anniversary of the beginning of my “What do you think?” column. The Working Knowledge website was the brainchild of a faculty and staff committee organized in 2000 by then Dean Kim Clark to communicate the... View Details
Keywords: by James Heskett
  • 01 Dec 2020
  • What Do You Think?

How Can We Get Companies to Invest More in Low-Wage Workers?

the lower ranks. One of the causes may well be inequities in the ability of executives and frontline labor to negotiate compensation for their skills. In particular, the declining power of unions and the stickiness of minimum wage laws are often cited as factors. A... View Details
Keywords: by James Heskett
  • 03 Sep 2014
  • What Do You Think?

Who Should Choose Your Boss?

the world choosing a leader for an organization is a primary responsibility of a board of directors. But others tempered that judgment with a variety of cautions. Richard Belloff made the base case by saying "The Board should choose... View Details
Keywords: by James Heskett; Food & Beverage
  • 04 Jun 2014
  • What Do You Think?

Does Internet Technology Threaten Brand Loyalty?

information delivered by new technologies and consumers' ability to use them effectively. Gabriel pointed out that reviews are highly subjective "so you end up not knowing what to believe The Internet and social media (don't) always... View Details
Keywords: by James Heskett; Advertising; Consumer Products; Technology
  • 05 Jul 2006
  • What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

opposed to other forces. Some might argue that that's a lot. There is also debate about the most important traits of leadership. Some recent studies continue to examine the personality and style attributes of effective leaders. Others are giving more emphasis to... View Details
Keywords: by James Heskett
  • 05 May 2003
  • What Do You Think?

Is This a Golden Era for Marketing Productivity?

groups are important to a marketing organization, which group is addressed most effectively by emerging techniques relying on neuroscience, particularly the exploration of the subconscious feelings that may or may not drive behavior? Will... View Details
Keywords: by James Heskett
  • 06 Jan 2011
  • What Do You Think?

How Should Management Deal With “Anonymous”?

view," but to ask how, if at all, organizations can or should be defended against the response from Anonymous? Its actions, triggered by the attacks on Wikileaks, hinted at a future of everything from Internet mischief (a la... View Details
Keywords: by James L. Heskett
  • 06 Apr 2016
  • What Do You Think?

As Tim Cook, How Would You Tackle Apple's Next Challenge?

not be the FBI but the very advances in information technology on which Apple prides itself. The question was whether Apple was like the boy with his finger in the dike trying to hold back the water as it refused the US government’s request to hack an iPhone owned... View Details
Keywords: by James Heskett; Computer
  • 01 Feb 2021
  • What Do You Think?

Has the New Economy Finally Arrived?

economy characterized by high growth, increased employment, and low inflation. It was supposedly driven by the productivity gains of an economy based less on heavy industry and more on service, as well as... View Details
Keywords: by James Heskett
  • 05 Dec 2022
  • What Do You Think?

How Would Jack Welch’s Leadership Style Fare in Today’s World?

doubt about what they think of Welch as a leader, although Cohan's is a more careful, balanced appraisal. For the Gen Zers and Millennials among us who don’t even recognize the name, this is a guy who, when he retired, was called “the CEO of the 20th century” View Details
Keywords: by James Heskett; Industrial Products; Media & Broadcasting; Medical Devices & Supplies; Manufacturing
  • 28 Mar 2012
  • What Do You Think?

Are Factory Jobs Important to the Economy?

in his recent book, some are less fungible than others. Germany was cited by Peter Sebregondi as a country that has pursued an enlightened strategy toward manufacturing, through its continued support of an apprentice system that provides... View Details
Keywords: by James Heskett; Manufacturing
  • 04 Feb 2010
  • What Do You Think?

What’s the Best Way to Make Careful Decisions?

for failure in similarly uncontrollable circumstances. We hire "stars," only to watch them burn out in a new and different managerial environment. We look for "best practice" (à la Jim Collins in Good to Great and... View Details
Keywords: by James Heskett
  • 30 May 2019
  • What Do You Think?

Is There a Distinctive West Coast Style of Management?

internet startups, two Stanford Graduate School of Business professors, Jim Collins and Jerry Porras, wrote an influential book about “successful habits of visionary companies.” In it, they advanced their theories based on an extensive... View Details
Keywords: by James Heskett; Education
  • 22 Nov 2006
  • Research & Ideas

CEO Succession: The Case at Ford

Podcast with: Joseph Bower Interviewer: James Aisner Running Time: 8 min., 23 sec. In early September, Ford Motor Company announced that Bill Ford would be replaced as CEO by Boeing's Alan Mulally, credited with the turnaround of the... View Details
Keywords: by Jim Aisner; Auto; Employment
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