Publications

Educators

October 2015
Article

After the Arab Spring: Are Secular Parties the Answer?

By: Mieczysław Boduszyński, Kristin Fabbe and Christopher Lamont

After the "Arab Spring" and the initial democratic reforms in Turkey under the Justice and Development Party (AKP), why has democratic progress remained so elusive in the Middle East and North Africa (MENA)? In recent years, that question has preoccupied numerous... View Details

Keywords: Religion; Government and Politics; Business and Government Relations; North Africa; Egypt; Middle East; Turkey

19 Jan 2021
In Practice

Leadership Advice for Biden: Restore a Sense of Calm

it’s the people’s Justice Department.” A positive tone at the top can chip away at hardened partisanship by exemplifying inclusiveness and refusing to give in to anger and blame, which are unproductive... View Details

Keywords: by Dina Gerdeman

Article

Overcoming the Outcome Bias: Making Intentions Matter

By: Ovul Sezer, Ting Zhang, Francesca Gino and Max Bazerman

People often make the well-documented mistake of paying too much attention to the outcomes of others’ actions while neglecting information about the original intentions leading to those outcomes. In five experiments, we examine interventions aimed at reducing this... View Details

Keywords: Outcome Bias; Intentions; Joint Evaluation; Judgment; Separate Evaluation; Goals and Objectives; Prejudice and Bias; Judgments; Performance Evaluation; Outcome or Result

August 2021
Case

Livongo: Scaling a Purpose-Driven Organization in Healthcare

By: Ranjay Gulati, Aseem Shukla and Reva Nohria

When seasoned entrepreneur Glen Tullman founded the chronic health care startup Livongo in 2014, it was personal. His son lived with diabetes, and Tullman knew firsthand how taxing it could be to manage such an unrelenting disease. Livongo set out to empower people... View Details

Keywords: Healthcare Industry; Scaling; Telehealth; Health Care and Treatment; Small Business; Internet and the Web; Customer Focus and Relationships; Growth and Development Strategy; Opportunities; Mergers and Acquisitions; Health Industry

Educators

21 Feb 2005
Op-Ed

Is Business Management a Profession?

in other spheres that are vital to the interests of society (such as law and government, military affairs, health, and religion, to consider the classic examples), modern societies have responded by creating the institutions that we know... View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

21 Jun 2010
Research & Ideas

Strategy and Execution for Emerging Markets

maintaining such high standards can impact not only a multinational's business in an emerging market but also its wider business. 4 In mid-2009, it was reported that more than 120 companies were under investigation by the U.S. Department... View Details

Keywords: by Martha Lagace

November 2012 (Revised July 2013)
Case

Gerry Pasciucco at AIG Financial Products

By: Gautam Mukunda and Thomas J. DeLong

Gerry Pasciucco was appointed to lead American International Group's Financial Products (AIGFP) group after the government bailout of AIG in 2008 and charged with the task of shutting down the division while minimizing the government's losses. AIGFP's failed trades had... View Details

Keywords: Corporate Accountability; Ethics; Crisis Management; Financial Crisis; Management Teams; Business and Government Relations; Financial Services Industry; United States

Educators

2013
Contribution

Work

By: Nien-he Hsieh

This chapter has two aims. First, in light of the continued dominance of market capitalism, one aim of the chapter is to examine contemporary approaches to traditional concerns about the impact of market capitalism on the manner in which work is carried out. By the... View Details

31 Jul 2015
Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

features racial violence and the quest for justice in the South. I also recommend Transaction Man: The Rise of the Deal and the Decline of the American Dream by Nicholas Lemann, which provides insight into... View Details

Keywords: by Carmen Nobel; Information; Publishing

08 Jul 2015
What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

would have you, and themselves, believe in how 'hard' they work it's about productivity in spite of how workers report about how hard any of us 'feel' we work." TNoble101, arguing for better economic justice for overtime workers,... View Details

Keywords: by James Heskett; Financial Services

27 Jul 2019
Op-Ed

Does Facebook's Business Model Threaten Our Elections?

the power they wield. The Justice Department announced last week it’s launching a multiyear review, but didn’t name potential targets. For Facebook, the most often cited solution would be to break up the company View Details

Keywords: by George Riedel

2021
Chapter

Towards a Unified Framework for Fair and Stable Graph Representation Learning

By: Chirag Agarwal, Himabindu Lakkaraju and Marinka Zitnik

As the representations output by Graph Neural Networks (GNNs) are increasingly employed in real-world applications, it becomes important to ensure that these representations are fair and stable. In this work, we establish a key connection between counterfactual... View Details

Keywords: Graph Neural Networks; AI and Machine Learning; Prejudice and Bias

2023
Article

Provable Detection of Propagating Sampling Bias in Prediction Models

By: Pavan Ravishankar, Qingyu Mo, Edward McFowland III and Daniel B. Neill

With an increased focus on incorporating fairness in machine learning models, it becomes imperative not only to assess and mitigate bias at each stage of the machine learning pipeline but also to understand the downstream impacts of bias across stages. Here we consider... View Details

2017
Chapter

Corporate Moral Agency, Positive Duties, and Purpose

By: Nien-hê Hsieh

A long-standing question in business ethics is whether business enterprises are themselves moral agents with distinct moral responsibilities. To date, the debate about corporate moral agency has focused on responsibility for past wrongdoing that involves violating... View Details

Keywords: Corporate Social Responsibility and Impact; Moral Sensibility; Mission and Purpose

2020
Working Paper

Nonprofit Boards: It Is time to Lift Your Gaze and See the System

By: Shamal Dass, Kristy Muir and V. Kasturi Rangan

Nonprofits the world over have faced significant crises in 2020, leaving them and their constituents in precarious positions. Responses to these crises have demonstrated incredible agility. However, they have also demonstrated that the first two levels of governance... View Details

Keywords: Nonprofit Organizations; Governing and Advisory Boards; Health Pandemics; Governance; Corporate Social Responsibility and Impact; System; Framework

SSRN

24 Sep 2001
Research & Ideas

Why the Internet Doesn’t Change Everything

scream of a brave new world and traveling salesmen hawking IPOs instead of snake oil. (The connection, of course, may not be that distant.) As on any good frontier, there are not a lot of rules or marshals in town, so justice is rough and... View Details

Keywords: by Debora L. Spar

Article

Social Technology: An Interdisciplinary Approach to Improving Care for Older Adults

By: Arthur Kleinman, Hongtu Chen, Sue E. Levkoff, Ann Forsyth, David E. Bloom, Winnie Yip, Tarun Khanna, Conor J. Walsh, David Perry, Ellen W. Seely, Anne S. Kleinman, Yan Zhang, Yuan Wang, Jun Jing, Tianshu Pan, Ning An, Zhenggang Bai, Jiexiu Wang, Qing Liu and Fawwaz Habbal

Population aging is a defining demographic reality of our era. It is associated with an increase in the societal burden of delivering care to older adults with chronic conditions or frailty. How to integrate global population aging and technology development to help... View Details

Keywords: Health Care and Treatment; Age; Service Delivery; Information Technology; Collaborative Innovation and Invention

2021
Book

Time for Reparations: A Global Perspective

By: Jaqueline Bhabha, Margareta Matache and Caroline M. Elkins

In this sweeping international perspective on reparations, Time for Reparations makes the case that past state injustice—be it slavery or colonization, forced sterilization or widespread atrocities—has enduring consequences that generate ongoing harm, which... View Details

Keywords: Reparations; Slavery; Colonization; Structural Racism; State Injustice