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    • All HBS Web  (358)
      • Faculty Publications  (140)

      by Dorothy Leonard Remove by Dorothy Leonard →

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      • 1995
      • Other Unpublished Work

      State Poverty Rates Adjusted by Variations in Costs of Living Across States

      By: Dutch Leonard and Monica E. Friar
      Keywords: Wealth and Poverty
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      Leonard, Dutch, and Monica E. Friar. "State Poverty Rates Adjusted by Variations in Costs of Living Across States." January 1995.
      • June 1994 (Revised September 1994)
      • Background Note

      Commercializing Technology: Imaginative Understanding of User Needs

      By: Dorothy A. Leonard
      The transformation of technology into commercially successful products is a process fraught with risk and uncertainty, and increasing pressure on time to market is exacerbating the difficulties. This note first describes a study conducted by Hewlett-Packard to improve... View Details
      Keywords: Transformation; Communication Strategy; Customers; Design; Marketing; Consumer Behavior; Product Development; Research; Risk and Uncertainty; Commercialization; Technology Adoption
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      Leonard, Dorothy A. "Commercializing Technology: Imaginative Understanding of User Needs." Harvard Business School Background Note 694-102, June 1994. (Revised September 1994.)
      • May 1994 (Revised July 1995)
      • Case

      Taco Bell--1994

      By: Leonard A. Schlesinger
      Taco Bell CEO, John Martin, boldly proclaims a growth goal of 200,000 points of access by the year 2000 (the company had approximately 3,600 in 1991). To realize such growth, Martin embraces a philosophy of continual change. The implications for Taco Bell are dramatic... View Details
      Keywords: Information Technology; Food; Organizational Structure; Organizational Culture; Human Resources; Brands and Branding; Organizational Change and Adaptation; Goals and Objectives; Change Management; Expansion; Business Growth and Maturation; Communication; Growth and Development Strategy; Retail Industry; Food and Beverage Industry; United States
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      Schlesinger, Leonard A. "Taco Bell--1994." Harvard Business School Case 694-076, May 1994. (Revised July 1995.)
      • Article

      How to Hire By Wire

      By: Leonard A. Schlesinger
      Citation
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      Schlesinger, Leonard A. "How to Hire By Wire." Fast Company (October 31, 1993).
      • September 1993 (Revised June 1994)
      • Case

      Hewlett-Packard: Singapore (A)

      By: Dorothy A. Leonard
      In the over 20 years since Hewlett-Packard (HP) set up a manufacturing site in Singapore to produce calculators, HP has invested managerial talent and resources in developing its licensor into a technology development partner. The case details the growth of high-volume... View Details
      Keywords: Information Technology; Multinational Firms and Management; Market Entry and Exit; Competency and Skills; Research and Development; Cross-Cultural and Cross-Border Issues; Product Development; Computer Industry; Singapore
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      Leonard, Dorothy A. "Hewlett-Packard: Singapore (A)." Harvard Business School Case 694-035, September 1993. (Revised June 1994.)
      • September 1993 (Revised June 1994)
      • Supplement

      Hewlett-Packard: Singapore (B)

      By: Dorothy A. Leonard
      Discusses the printer Hewlett-Packard has developed. View Details
      Keywords: Risk and Uncertainty; Product Development; Research; Marketing; Market Entry and Exit; Computer Industry; Manufacturing Industry; Singapore
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      Leonard, Dorothy A. "Hewlett-Packard: Singapore (B)." Harvard Business School Supplement 694-036, September 1993. (Revised June 1994.)
      • September 1993 (Revised June 1994)
      • Supplement

      Hewlett-Packard: Singapore (C)

      By: Dorothy A. Leonard
      Discusses the printer Hewlett-Packard has developed. View Details
      Keywords: Product Development; Computer Industry; Manufacturing Industry; Singapore
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      Leonard, Dorothy A. "Hewlett-Packard: Singapore (C)." Harvard Business School Supplement 694-037, September 1993. (Revised June 1994.)
      • September 1993
      • Case

      Manufacturing at ALZA: The Right Prescription? (A)

      By: Dorothy A. Leonard
      ALZA, a company specializing in drug delivery systems such as transdermal patches, considers manufacturing its own products. Until now, the company has conducted research and development on its patented system but has then licensed the technology to client-partner... View Details
      Keywords: Business or Company Management; Technological Innovation; Innovation and Management; Growth and Development Strategy; Problems and Challenges; Production; Research and Development; Organizational Change and Adaptation; Pharmaceutical Industry; Medical Devices and Supplies Industry
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      Leonard, Dorothy A. "Manufacturing at ALZA: The Right Prescription? (A)." Harvard Business School Case 694-019, September 1993.
      • September 1993
      • Supplement

      Manufacturing at ALZA: The Right Prescription? (B)

      By: Dorothy A. Leonard
      ALZA, a drug delivery company, must decide what and for whom to manufacture. In the past, it has licensed to pharmaceutical companies its patented system for the slow release of drugs into the human system. Therefore the company has little experience in choice of drug... View Details
      Keywords: Experience and Expertise; Decision Choices and Conditions; Patents; Production; Pharmaceutical Industry; Medical Devices and Supplies Industry
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      Leonard, Dorothy A. "Manufacturing at ALZA: The Right Prescription? (B)." Harvard Business School Supplement 694-020, September 1993.
      • September 1993
      • Supplement

      Manufacturing at ALZA: The Right Prescription? (C)

      By: Dorothy A. Leonard
      ALZA, a drug delivery company, considers marketing its own and other companies' products. The primary issue is whether to build an internal sales force focused on a few niche markets, to finance a sales force through alliances, or to acquire a marketing company. View Details
      Keywords: Mergers and Acquisitions; Product Marketing; Alliances; Research and Development; Salesforce Management; Business Strategy; Pharmaceutical Industry
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      Leonard, Dorothy A. "Manufacturing at ALZA: The Right Prescription? (C)." Harvard Business School Supplement 694-021, September 1993.
      • July 1993
      • Case

      Air Miles Canada

      By: Thomas O. Jones, Leonard A. Schlesinger and Roger H. Hallowell
      Air Miles Canada both increases customer loyalty by rewarding shopping frequency at specified merchants, and enables its sponsors to develop a new, more complex understanding of their customers' (and potential customers') shopping habits, thus making future customer... View Details
      Keywords: Programs; Customer Relationship Management; Information Management; Air Transportation Industry; Canada
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      Jones, Thomas O., Leonard A. Schlesinger, and Roger H. Hallowell. "Air Miles Canada." Harvard Business School Case 694-008, July 1993.
      • January 1993
      • Supplement

      MCC: The Packaging and Interconnect Program (B)

      By: Dorothy A. Leonard
      Citation
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      Leonard, Dorothy A. "MCC: The Packaging and Interconnect Program (B)." Harvard Business School Supplement 693-066, January 1993.
      • May 1992
      • Case

      Sunday River Ski Resort

      By: Leonard A. Schlesinger and Martha Epstein
      Sunday River is a ski area in Bethel, ME which has been run by entrepreneur Les Otten since 1980. The year before Otten purchased the area, it posted a loss of $235,000 on revenues of $541,000. Under Otten's leadership, however, Sunday River posted year after year of... View Details
      Keywords: Service Delivery; Competitive Advantage; Entrepreneurship; Success; Transformation; Tourism Industry; Entertainment and Recreation Industry; Maine
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      Schlesinger, Leonard A., and Martha Epstein. "Sunday River Ski Resort." Harvard Business School Case 692-025, May 1992.
      • March 1992 (Revised June 1992)
      • Teaching Note

      Chaparral Steel: Rapid Product and Process Development, Teaching Note

      By: Dorothy A. Leonard
      Teaching Note for (9-692-018). View Details
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      Leonard, Dorothy A. "Chaparral Steel: Rapid Product and Process Development, Teaching Note." Harvard Business School Teaching Note 692-047, March 1992. (Revised June 1992.)
      • March 1992 (Revised May 1992)
      • Teaching Note

      Skunkworks at Digital Equipment Corp.: The Tale of XCON, Teaching Note

      By: Dorothy A. Leonard
      Keywords: Innovation and Invention; Electronics Industry; Computer Industry
      Citation
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      Leonard, Dorothy A. "Skunkworks at Digital Equipment Corp.: The Tale of XCON, Teaching Note." Harvard Business School Teaching Note 692-046, March 1992. (Revised May 1992.)
      • March 1992 (Revised May 1992)
      • Teaching Note

      Allegheny Ludlum: Research and Engineering Resource Allocation, Teaching Note

      By: Dorothy A. Leonard
      Teaching Note for (9-692-027). View Details
      Keywords: Electronics Industry; Technology Industry
      Citation
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      Leonard, Dorothy A. "Allegheny Ludlum: Research and Engineering Resource Allocation, Teaching Note." Harvard Business School Teaching Note 692-049, March 1992. (Revised May 1992.)
      • March 1992 (Revised August 2005)
      • Teaching Note

      Ceramics Process Systems Corp. (A), Teaching Note

      By: Dorothy A. Leonard
      Teaching Note for (9-691-028). View Details
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      Leonard, Dorothy A. "Ceramics Process Systems Corp. (A), Teaching Note." Harvard Business School Teaching Note 692-048, March 1992. (Revised August 2005.)
      • March 1992 (Revised June 1999)
      • Teaching Note

      Solagen: Process Improvement in the Manufacture of Gelatin, Teaching Note

      By: Dorothy A. Leonard
      Teaching Note for (9-687-020). View Details
      Keywords: Semiconductor Industry
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      Leonard, Dorothy A. "Solagen: Process Improvement in the Manufacture of Gelatin, Teaching Note." Harvard Business School Teaching Note 692-060, March 1992. (Revised June 1999.)
      • 1992
      • Other Unpublished Work

      By Choice or By Chance? Tracking the Values in Massachusetts' Public Spending

      By: Dutch Leonard
      Keywords: Spending; Public Sector; Value; Massachusetts
      Citation
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      Leonard, Dutch. "By Choice or By Chance? Tracking the Values in Massachusetts' Public Spending." Pioneer Institute, January 1992.
      • November 1991
      • Case

      Monsanto's March into Biotechnology (B)

      By: Dorothy A. Leonard
      Monsanto has yet to receive FDA approval for BST, a growth hormone for cows. Anti-BST groups have successfully lobbied Wisconsin and Minnesota, major milk producing states, to ban milk from BST-injected cows; the FDA has charged Monsanto with improperly promoting BST... View Details
      Keywords: Animal-Based Agribusiness; Safety; Food; Governing Rules, Regulations, and Reforms; Law Enforcement; Conflict and Resolution; Research and Development; Technology; Agriculture and Agribusiness Industry; Biotechnology Industry; Minnesota; Wisconsin
      Citation
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      Leonard, Dorothy A. "Monsanto's March into Biotechnology (B)." Harvard Business School Case 692-066, November 1991.
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