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- 17 Feb 2003
- Research & Ideas
Tales of the Newly-minted MBA
wait until you're desperate to contact mentors," said Sara Crutchfield Clarke (HBS MBA '97), vice president of corporate strategy at Showtime Networks. "Find ways to stay in touch, and have a clear means of articulating your... View Details
Keywords: by Julia Hanna
- 08 Jan 2014
- What Do You Think?
Do Productivity Increases Contribute to Social Inequality?
Summing Up Does Social Equality Improve Productivity? Inequality in our society is an important and growing issue. It prompted a debate among respondents to this month's column about the causes, specifically the role played by innovation... View Details
Keywords: by James Heskett
- 02 Oct 2013
- What Do You Think?
Is Leadership an Increasingly Difficult Balancing Act?
Summing Up What's the Future of the Authority Figure In Leadership? Leadership involves the effective management of tensions characteristic of all organizations. Are such tensions exacerbated by today's need for increasing speed and... View Details
Keywords: by James Heskett
- 01 May 2009
- What Do You Think?
Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?
managers to "'personally' drive innovation and competitive advantage." Gerald Nanninga placed the blame on "infestation" (parasites that successful organizations attract) and "cannibalization" (fear of damaging existing businesses). Phil... View Details
Keywords: by Jim Heskett
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
customer loyalty management initiative, in and of itself, will overcome basic shortfalls in product/service delivering in a competitive situation." Robin Clark pointed out that: "Neither view is completely right or wrong. I... View Details
Keywords: by James Heskett
- 04 Mar 2013
- Lessons from the Classroom
Lessons from Running GM’s OnStar
Among the most popular elective courses at Harvard Business School is Building and Sustaining a Successful Enterprise (BSSE). Developed by Professor Clayton M. Christensen, the course teaches future leaders how to use well-researched... View Details
- 04 Sep 2001
- Lessons from the Classroom
Getting Back on Course
When Harvard Business School dean Kim B. Clark returned from a road tour a couple of years ago, he had some important issues he wanted to discuss with Professor Myra M. Hart. Evidence—granted, most of it anecdotal—was mounting to show... View Details
Keywords: by Martha Lagace
- 26 Jun 2000
- Research & Ideas
A New Ecosystem for Business and Society
survived." Dean Clark continued this theme by discussing issues that businesses, society and higher education need to recognize and confront. For business, he said, the Internet has brought about the... View Details
Keywords: by Martha Lagace
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
easier and faster being 'on call' 24/7 is now viewed by many as the norm." Phil Clark faulted leaders for failing to provide "healthy leadership" on this issue, saying "We have created a... View Details
- 05 Aug 2010
- What Do You Think?
What Is Customer Opinion Good For?
products arise from strong insight, gut feel and imagination. Bad ideas, lousy products or services can be avoided by serious market research." Andy Robin pointed out that in the semiconductor business "one still had to spend a lot of... View Details
- 03 Apr 2017
- What Do You Think?
How About Investing in Human Infrastructure?
government involvement was an issue. Regardless of the vehicle for achieving it, there was little optimism that we would be seeing a significant incremental effort soon. As I read your responses, a question crossed my mind: In light of the findings and conclusions... View Details
- 21 May 2024
- Cold Call Podcast
The Importance of Trust for Managing through a Crisis
- Article
Chris Argyris (1923–2013)
By: Amy C. Edmondson
Chris Argyris, a pioneer in the fields of organization development, organizational learning, and action science, passed away on November 16, 2013. Argyris was born in Newark, New Jersey, on July 16, 1923, to Greek immigrant parents, and grew up in Irvington, New... View Details
Edmondson, Amy C. "Chris Argyris (1923–2013)." American Psychologist 70, no. 5 (July–August 2015): 473.
- 05 Dec 2013
- What Do You Think?
Is Walmart Defying Economic Gravity?
levels." Others cited evidence that Walmart's model has some practical limitations. Evidence of possible friction was presented by Clark Phippen, who cited symptoms that suggest that Walmart is becoming... View Details
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
confrontation on potentially sensitive issues. Although, as Phil Clark put it, there are times when information must be held confidential, "What I have seen is the restriction of information to cover a multitude of power decisions or... View Details
Keywords: by James Heskett
- 02 Apr 2010
- What Do You Think?
Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?
focus on employees and more on business and profitability." Phil Clark posited that knowledge work that deals with intangible results and hard-to-pinpoint accomplishments "just isn't as satisfying" as work used to be. John... View Details
Keywords: by Jim Heskett
- 21 Apr 2011
- Research & Ideas
Searching for Better Practices in Social Investing
Investing: Emerging Trends in a Changing Landscape," a recent panel discussion hosted by Harvard Business School's Social Enterprise Initiative. They also touched on growing trends including venture philanthropy and social impact... View Details
- 03 Apr 2009
- What Do You Think?
How Much Obsolescence Can Business and Society Absorb?
Summing Up To remain sane and relevant, must we smell the flowers as well as the ozone? This month's question of how much obsolescence business and society (and by implication, we as managers) can absorb brought out both the poets and the... View Details
- 20 Feb 2006
- HBS Case
Oprah: A Case Study Comes Alive
century." As the research on the Oprah Winfrey case got going, Mends and Koehn were joined by another MBA student, Edrienne Brandon; Koehn's research associate, Erica Helms; and Koehn's assistant, Elizabeth Sampson. Since Winfrey's... View Details
- 01 Jun 2016
- What Do You Think?
When Business Performance Falters, is Culture Change the Fix?
Original Article A recent article in Harvard Business Review, “Culture Is Not the Culprit,” by Jay Lorsch and Emily McTague noted that “When organizations get into big trouble, fixing the culture is usually the prescription.” The article... View Details
Keywords: by James L. Heskett