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    • All HBS Web  (644)
      • Faculty Publications  (250)

      by Amy C. EdmondsonRemove by Amy C. Edmondson →

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      • August 2014 (Revised May 2015)
      • Case

      Teaming at Disney Animation

      By: Amy C. Edmondson, David L. Ager, Emily Harburg and Natalie Bartlett
      Jonathan Geibel, Director of Systems at Walt Disney Animation Studios (hereafter referred to as Disney Animation), walked through the workspace occupied by the group he had been tasked to lead. Geibel knew he was part of a creative and magical environment. The Disney... View Details
      Keywords: Leading Change; Creativity; Organizational Structure; Animation Entertainment; Organizational Culture; Groups and Teams; Motion Pictures and Video Industry; Entertainment and Recreation Industry; United States
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      Edmondson, Amy C., David L. Ager, Emily Harburg, and Natalie Bartlett. "Teaming at Disney Animation." Harvard Business School Case 615-023, August 2014. (Revised May 2015.)
      • June 2014
      • Teaching Plan

      Arup: Building the Water Cube

      By: Amy C. Edmondson and Annelena Lobb
      Keywords: Buildings and Facilities; Collaborative Innovation and Invention; Projects; Beijing; Sydney
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      Edmondson, Amy C., and Annelena Lobb. "Arup: Building the Water Cube." Harvard Business School Teaching Plan 614-082, June 2014.
      • June 2014
      • Teaching Note

      The Deep: Entrepreneurship in the Public Sector (A) and (B)

      By: Amy C. Edmondson and Barbara Larson
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      Edmondson, Amy C., and Barbara Larson. "The Deep: Entrepreneurship in the Public Sector (A) and (B)." Harvard Business School Teaching Note 614-071, June 2014.
      • June 2014
      • Article

      Informal Peer Interaction and Practice Type as Predictors of Physician Performance on Maintenance of Certification Examinations

      By: Melissa A. Valentine, S. Barsade, Amy C. Edmondson, A. Gal and R. Rhodes
      Context: Physicians can demonstrate mastery of the knowledge that supports continued clinical competence by passing a Maintenance of Certification exam. Exam performance depends on professional learning and development, which may be enhanced by informal routine... View Details
      Keywords: Training; Health Care and Treatment; Performance; Social and Collaborative Networks; Learning; Health Industry
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      Valentine, Melissa A., S. Barsade, Amy C. Edmondson, A. Gal, and R. Rhodes. "Informal Peer Interaction and Practice Type as Predictors of Physician Performance on Maintenance of Certification Examinations." JAMA Surgery 149, no. 6 (June 2014): 597–603.
      • 2014
      • Article

      Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct

      By: Amy C. Edmondson and Zhike Lei
      Psychological safety describes people's perceptions of the consequences of taking interpersonal risks in a particular context such as a workplace. First explored by pioneering organizational scholars in the 1960s, psychological safety experienced a renaissance starting... View Details
      Keywords: Risk and Uncertainty; Safety; Groups and Teams
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      Edmondson, Amy C., and Zhike Lei. "Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct." Annual Review of Organizational Psychology and Organizational Behavior 1 (2014): 23–43.
      • February 2014 (Revised October 2014)
      • Case

      The Deep: Entrepreneurship in the Public Sector (A)

      By: Amy C. Edmondson and Barbara Zepp Larson
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      Edmondson, Amy C., and Barbara Zepp Larson. "The Deep: Entrepreneurship in the Public Sector (A)." Harvard Business School Case 614-054, February 2014. (Revised October 2014.)
      • February 2014 (Revised October 2014)
      • Supplement

      The Deep: Entrepreneurship in the Public Sector (B)

      By: Amy C. Edmondson and Barbara Zepp Larson
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      Edmondson, Amy C., and Barbara Zepp Larson. "The Deep: Entrepreneurship in the Public Sector (B)." Harvard Business School Supplement 614-055, February 2014. (Revised October 2014.)
      • November 2013
      • Supplement

      Danone – Networking Attitude

      By: Amy C. Edmondson
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      Edmondson, Amy C. "Danone – Networking Attitude." Harvard Business School Video Supplement 614-702, November 2013.
      • 2013
      • Book

      Teaming to Innovate

      By: Amy C. Edmondson
      Innovation requires teaming. (Put another way, teaming is to innovation what assembly lines are to car production.) This book brings together key insights on teaming, as they pertain to innovation. How do you build a culture of innovation? What does that culture look... View Details
      Keywords: Innovation Leadership; Groups and Teams; Organizational Culture
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      Edmondson, Amy C. Teaming to Innovate. San Francisco, CA: Jossey-Bass, 2013.
      • 2013
      • Chapter

      Beyond Platinum: Making the Case for Titanium Buildings

      By: Jock Herron, Amy C. Edmondson and Robert G. Eccles
      Buildings are the nation's greatest energy consumers. Forty percent of all our energy is used for heating, cooling, lighting, and powering machines and devices in buildings. And despite decades of investment in green construction technologies, residential and... View Details
      Keywords: Buildings and Facilities; Energy; Attitudes; Environmental Sustainability; Construction Industry; Green Technology Industry; United States
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      Herron, Jock, Amy C. Edmondson, and Robert G. Eccles. "Beyond Platinum: Making the Case for Titanium Buildings." Chap. 4 in Constructing Green: The Social Structures of Sustainability, by Rebecca L. Henn and Andrew J. Hoffman, 77–100. MIT Press, 2013.
      • July–August 2013
      • Article

      Leadership Lessons from the Chilean Mine Rescue

      By: Faaiza Rashid, Amy C. Edmondson and Herman B. Leonard
      Three years ago, when a cave-in at the San José mine in Chile trapped 33 men under 700,000 metric tons of rock, experts estimated the probability of getting them out alive at less than 1%. Yet, after spending a record 69 days underground, all 33 were hoisted up to... View Details
      Keywords: Leadership; Crisis Management; Learning; Mining; Mining Industry; Chile
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      Rashid, Faaiza, Amy C. Edmondson, and Herman B. Leonard. "Leadership Lessons from the Chilean Mine Rescue." Harvard Business Review 91, nos. 7/8 (July–August 2013): 113–119.
      • 2013
      • Chapter

      Preface

      By: Amy C. Edmondson and Hannes Leroy
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      Edmondson, Amy C., and Hannes Leroy. "Preface." In Leading in Health Care Organizations: Improving Safety, Satisfaction and Financial Performance. Vol. 14, edited by Tony Simons, Hannes Leroy, and Grant T. Savage, xv–xxii. Advances in Health Care Management. Emerald Group Publishing, 2013.
      • May 2013
      • Teaching Plan

      The 2010 Chilean Mining Rescue (A) & (B)

      By: Amy C. Edmondson and Kerry Herman
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      Edmondson, Amy C., and Kerry Herman. "The 2010 Chilean Mining Rescue (A) & (B)." Harvard Business School Teaching Plan 613-012, May 2013.
      • April 2013 (Revised August 2016)
      • Case

      'Argo': The CIA's Mission Impossible in Iran

      By: Amy C. Edmondson and Jeremy Tachau
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      Edmondson, Amy C., and Jeremy Tachau. "'Argo': The CIA's Mission Impossible in Iran." Harvard Business School Case 613-087, April 2013. (Revised August 2016.)
      • September 2012 (Revised December 2012)
      • Case

      Addleshaw Goddard LLP (Abridged)

      By: Robert G. Eccles, Amy C. Edmondson and James Weber
      Addleshaw-Goddard (AG), the 15th largest law firm in the UK, is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim Hever... View Details
      Keywords: Price; Innovation and Invention; Service Operations; Partners and Partnerships; Competitive Advantage; Diversification; Legal Services Industry; United Kingdom
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      Eccles, Robert G., Amy C. Edmondson, and James Weber. "Addleshaw Goddard LLP (Abridged)." Harvard Business School Case 413-064, September 2012. (Revised December 2012.)
      • July 2012 (Revised August 2012)
      • Case

      Global Knowledge Management at Danone (A) (Abridged)

      By: Amy C. Edmondson and David Lane
      This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through... View Details
      Keywords: Decision Choices and Conditions; Employee Relationship Management; Knowledge Management; Knowledge Sharing; Social and Collaborative Networks; Expansion; Consumer Products Industry; France
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      Edmondson, Amy C., and David Lane. "Global Knowledge Management at Danone (A) (Abridged)." Harvard Business School Case 613-003, July 2012. (Revised August 2012.)
      • 2017
      • Working Paper

      Inequality in Knowledge Repository Use in Scaling Service Operations

      By: Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats and Amy C. Edmondson
      To scale service operations requires sharing knowledge across the organization. However, prior work highlights that individuals on the periphery of organizational knowledge sharing networks may struggle to access useful knowledge at work. A knowledge repository (KR)... View Details
      Keywords: Knowledge Repository; Scaling Service Operations; Fluid Teams; Groups and Teams; Knowledge Management; Performance
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      Valentine, Melissa A., Tom Fangyun Tan, Bradley R. Staats, and Amy C. Edmondson. "Inequality in Knowledge Repository Use in Scaling Service Operations." Harvard Business School Working Paper, No. 13-001, July 2012. (Revised August 2017.)
      • 2012
      • Dictionary Entry

      Learning from Failure

      By: Mark D. Cannon and Amy C. Edmondson
      Failure is defined as an outcome that deviates from expected and desired results. Learning from failure describes processes and behaviors through which individuals, groups and organizations gain accurate and useful insights from failures and modify future behaviors,... View Details
      Keywords: Learning From Failure; Failure; Learning; Behavior; Organizational Change and Adaptation
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      Cannon, Mark D., and Amy C. Edmondson. "Learning from Failure." In Encyclopedia of the Sciences of Learning, edited by Norbert M. Seel, 1859–1863. New York: Springer, 2012.
      • May 2012
      • Case

      Columbia's Final Mission (Abridged) (A)

      By: Amy C. Edmondson and Kerry Herman
      This case documents decision-making processes, organizational culture, and other contributors to NASA's failed Columbia mission in 2003. Addresses the question of how organizations should deal with "ambiguous threats" - weak signals of potential crisis - and explores... View Details
      Keywords: Cognitive Biases; Teams; Organizational Learning; Ambiguous Threat; Leadership; Organizational Culture; Decision Making; Failure; Crisis Management; Aerospace Industry
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      Edmondson, Amy C., and Kerry Herman. "Columbia's Final Mission (Abridged) (A)." Harvard Business School Case 612-095, May 2012.
      • May 2012
      • Supplement

      Columbia's Final Mission (Abridged) (B)

      By: Amy C. Edmondson and Kerry Herman
      Keywords: Cognitive Biases; Teams; Organizational Learning; Ambiguous Threat; Risk and Uncertainty; Organizational Change and Adaptation; Leadership; Corporate Disclosure; Groups and Teams; Decision Making; Organizational Culture; Public Administration Industry; Aerospace Industry
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      Edmondson, Amy C., and Kerry Herman. "Columbia's Final Mission (Abridged) (B) ." Harvard Business School Supplement 612-096, May 2012.
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