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  • 14 Jun 2023
  • Research & Ideas

Four Steps to Building the Psychological Safety That High-Performing Teams Need

what the research finds is that psychological safety is one good predictor of more positive work experiences,” she says. The researchers found that psychological safety is greater when people feel authentically seen. As a result,... View Details
Keywords: by Kara Baskin
  • 05 May 2015
  • First Look

First Look: May 5

question fail to account for the fact that employees usually care whether the pursuit of purpose is authentic and that the embrace of purpose often affects even employees whose own work is remote from the activities that put the purpose... View Details
Keywords: Carmen Nobel
  • 07 Apr 2022
  • Research & Ideas

Giving Back: Consumers Care More About How Companies Donate Than How Much

important to be authentic in your giving." “It appears that generosity is being judged from the perspective of sacrifice and what they've given up relative to what they have,” says Keenan. “So, when you see a brand giving relatively less... View Details
Keywords: by Pamela Reynolds
  • May 8, 2020
  • Article

Lead Your Team Into a Post-Pandemic World

By: Hubert Joly
The unprecedented COVID-19 pandemic has tested leaders, especially as it relates to how they lead their workers. As the crisis goes on, many that the author has spoken with have begun to frame it around three distinct phases: The Shelter-in-Place Phase, the Re-opening... View Details
Keywords: COVID-19; Re-opening; Health Pandemics; Leadership; Employees; Communication; Human Needs
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  • February 2015
  • Case

CLP: Powering Asia

By: George Serafeim, Rebecca Henderson and Dawn Lau
Richard Lancaster, taking over from Andrew Brandler, was the Chief Executive Officer (CEO) of CLP Holdings Ltd., one of the leading power companies in Asia, with operations in China, Southeast Asia, Taiwan, Australia, and India, and an energy portfolio spanning coal,... View Details
Keywords: Energy Generation; Environmental Sustainability; Goals and Objectives; Values and Beliefs; Growth and Development Strategy; Strategic Planning; Energy Industry; Asia; India
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  • Research Summary

Growing as a Purposeful Leader

By: Leonard A. Schlesinger

Leaders today have to lead in the context of extraordinary changes and challenges. The demands of today's stakeholders have risen significantly, and what is expected of senior leaders is quickly evolving in terms of their mission (more than profit),... View Details

  • 20 Jun 2005
  • Research & Ideas

Creating a Positive Professional Image

colleagues, generates high-quality connections with clients, or enhances their experience of authenticity and fulfillment in their work. In other situations, these same individuals may choose to minimize their race in order to draw... View Details
Keywords: by Mallory Stark
  • 08 Jan 2013
  • Working Paper Summaries

Leading Amidst Competing Technical and Institutional Demands: Revisiting Selznick’s Conception of Leadership

Keywords: by Marya L. Besharov & Rakesh Khurana
  • November 2020
  • Article

Disrupting the Disruptors or Enhancing Them? How Blockchain Re‐Shapes Two‐Sided Platforms

By: Daniel Trabucchi, Antonella Moretto, Tommaso Buganza and Alan MacCormack
The importance of platform‐based businesses in the modern economy is growing continuously and becoming increasingly relevant. Specifically, the deployment of digital technologies has enhanced the applicability of two‐sided business models, enabling companies to act not... View Details
Keywords: Blockchain; Two-Sided Platforms; Business Model; Innovation and Invention; Technological Innovation
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  • 16 May 2023
  • HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

it is so easy to track the productivity of employees,” Rouen says. “One manager can monitor the activity of 30 people but cannot easily motivate all 30.” Do you have authentic executive support? Managers have to change the playbook by... View Details
Keywords: by Avery Forman
  • 25 Nov 2019
  • Research & Ideas

When Your Passion Works Against You

who expressed passion in authentic ways, including one who introduced a personal connection to the pitch. However, entrepreneurs seen as expressing passion with a false note did not earn as much support from investors. For example, one... View Details
Keywords: by Dina Gerdeman
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

business-as-usual activities that are now being accomplished under extraordinary circumstances. Everyone on your team can now add the line “ during a global pandemic” to their list of job duties. Acknowledge that! At the same time, be View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 22 Aug 2012
  • Working Paper Summaries

A Randomized Field Study of a Leadership WalkRounds™-Based Intervention

Background: Leadership WalkRounds have been widely adopted as a technique for improving patient safety and safety climate. WalkRounds involve senior managers directly observing frontline work and soliciting employees' ideas about improvement opportunities. However, the... View Details
Keywords: by Anita L. Tucker & Sara J. Singer; Health
  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

blocked by you hanging around. That’s a true warning sign that maybe it’s time for you to move on and do something new.” 5. Strive for authenticity “A lot of CEOs think they have to play a role, like an actor, and I really think that’s a... View Details
Keywords: by Michael Blanding
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

admitted they were struggling. Adept storytellers. Transparent communication and storytelling have never been so critical to leading. Authentic conversations go a long way toward engaging employees and fostering ownership. Data and... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • Teaching Interest

Overview

By: Jill J. Avery
Creating Brand Value (MBA elective course)

Overview:

In the consumer/retail space, brands are often companies’ most valuable assets and sources of their sustainable competitive advantage. But, managing brands to achieve their full value potential... View Details
  • 11 Mar 2019
  • Research & Ideas

Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?

visit the nation and share their experiences with their followers, pushing authentic messages to key consumer groups, such as affluent parents. Establishing street CRED Switzerland, Germany, and Japan dominate brand rankings.... View Details
Keywords: by Danielle Kost; Tourism
  • January 2024
  • Case

Sprouts Farmers Market

By: Rajiv Lal, Forest L. Reinhardt and Natalie Kindred
Sprouts Farmers Markets (Sprouts) is a Phoenix, Arizona-based chain of 400-plus natural foods stores in 23 U.S. states and $6.4 billion in sales as of 2022. In its product assortment, brand image, and store environment, Sprouts emphasizes freshness, health, innovation,... View Details
Keywords: Business Model; Growth and Development Strategy; Brands and Branding; Strategic Planning; Sales; Business Strategy; Expansion; Product Positioning; Marketing Strategy; Competition; Retail Industry; United States; Arizona
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  • 24 Apr 2017
  • Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

list of authentic leaders that have made courageous decisions to build great global companies. To quote poet Maya Angelou, “Courage is the most important of all the virtues, because without courage you can't practice any other virtue... View Details
Keywords: by Bill George; Auto; Food & Beverage
  • 27 Sep 2021
  • Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

enact because you’re getting mixed messages in society,” says Rothbard. “On one hand, we’re told to blur those boundaries and show us who you are—your true authentic self. On the other hand, sometimes we do that, and people don’t like who... View Details
Keywords: by Rachel Kim Raczka

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