Publications

Find at Harvard

August 1990 (Revised April 1994)
Background Note

Writing Cases: Tips and Pointers

Gives some practical advice for case writers in compiling data for and writing cases. View Details

Keywords: Data and Data Sets; Cases

16 Jul 2021
Op-Ed

For Entrepreneurs, the Benefits of Slowing Down

long stretches of time, and (gasp) just hang out. Personally, I'm terrible at slowing down. Zoom has brought out the worst of my tendencies in this regard and so am keen to heed my own advice here! In Jim Collins' book, Built to Last, he... View Details

Keywords: by Jeffrey Bussgang

03 Jul 2008
What Do You Think?

Are Followers About to Get Their Due?

those decisions as one of the most important factors in the quality of their work life. This observation raises some questions for us. As a follower, what advice would you give to other followers wishing to have an impact on their jobs... View Details

Keywords: by Jim Heskett

25 Jan 2021
Working Paper Summaries

The Evolutionary Nature of Breakthrough Innovation: Re-Evaluating the Exploration vs. Exploitation Dichotomy

Keywords: by Dominika K. Sarnecka and Gary P. Pisano

2015
Chapter

Negotiations: Statistical Aspects

By: James K. Sebenius

'Negotiation analysis' seeks to develop prescriptive theory and useful advice for negotiators and third parties. It generally emphasizes the parties' underlying interests, alternatives to negotiated agreement, approaches to productively manage the inherent tension... View Details

Keywords: Negotiation Preparation; Negotiation Tactics; Negotiation Participants

May 2006
Case

Nokia in 2003

By: Paul M. Healy

Examines the challenges facing a money manager who owns stock in Nokia, the leading wireless handset provider. Two analysts covering the stock make very different predictions about the economies of the industry, Nokia's future performance, and stock recommendations.... View Details

Keywords: Financial Reporting; Forecasting and Prediction; Performance Effectiveness; Performance Evaluation; Problems and Challenges; Electronics Industry

09 Sep 2014
First Look

First Look: September 9

dissonance triggered by unmet expectations drives our effects. Download working paper: http://ssrn.com/abstract=2486576 Cases & Course Materials Harvard Business School Case 314-071 A Note on Seeking, Receiving, and Giving Advice... View Details

Keywords: Sean Silverthorne

06 Aug 2020
Research & Ideas

Who Will Give You the Best Professional Guidance?

or quarterly, but if the chemistry is strong, it can be a powerful partnership that’s well worth the money and time. My dear friend Steve Schlafman has great advice here on how to find the right fit with a potential coach. “The best... View Details

Keywords: by Julia B. Austin

January 2005 (Revised February 2018)
Background Note

Negotiation Advice: A Synopsis

By: Michael Wheeler

Distills the negotiation advice of more than a dozen general books on negotiation. Compares and contrasts specific prescriptions and organizes the books into five loose categories: win-win or mutual gains negotiation, negotiation analysis, relational negotiation,... View Details

Keywords: Negotiation; Research

2020
Book

Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You

By: Frances X. Frei and Anne Morriss

When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies.

We offer a different worldview. We argue... View Details

Keywords: Leadership Skills; Belonging; Leadership; Management Skills; Trust; Organizational Culture

November 1997
Case

Borden Ranch: Balancing Private Property Rights and Social Interests in Ag

By: Ray A. Goldberg, Don Daniels and Diane Richmond

Angelo Tsakopoulos wanted to convert grazing land to crop agriculture. He received different advice from different government agencies and became involved in legal battles. View Details

Keywords: Property; Social Entrepreneurship; Rights; Agribusiness; Social Issues; Interests; Governing Rules, Regulations, and Reforms; Business and Government Relations; Agriculture and Agribusiness Industry

June 16, 2020
Article

Your Customers Have Changed. Here's How to Engage Them Again.

By: Rohit Deshpandé, Ofer Mintz and Imran S. Currim

The coronavirus makes your customers less able and less willing to spend than before. How should you re-engage with them? Advice from Rohit Deshpandé and colleagues. View Details

Keywords: COVID-19; Health Pandemics; Situation or Environment; Customer Relationship Management

Read Now

December 2009
Article

How to Combat Online Ad Fraud

By: Benjamin Edelman

Online advertisers frequently fall victim to dishonest, tech-savvy publishers. Here's a sampling of common scams with some advice on how to outwit their perpetrators. View Details

Keywords: Misleading and Fraudulent Advertising; Online Advertising; Ethics; Marketing; Behavior

Find at Harvard

Read Now

September 2010 (Revised December 2010)
Case

Compass Maritime Services, LLC: Valuing Ships

By: Benjamin C. Esty and Albert W. Sheen

Tom Roberts, a founding partner of Compass Maritime Services, a New Jersey-based shipping research and consulting firm, has been asked by a new potential customer in May 2008 for advice on purchasing a capesize bulk carrier. After identifying a suitable ship with his... View Details

Keywords: Decision Choices and Conditions; Judgments; Price; Management Analysis, Tools, and Techniques; Negotiation Offer; Mathematical Methods; Ship Transportation; Valuation; Consulting Industry; Shipping Industry

22 Jun 2021
Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

continuity, functional autonomy from the rest of the organization—also increase medium- to longer-term risk factors, particularly for defection. Advice for OldCo: Companies seeking to retain Non-compete agreements and other legal... View Details

Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel

September 1985 (Revised July 1986)
Background Note

The Art of Action Planning

Describes two different approaches to the process of action planning and implementation. Offers specific advice for action planning and for learning how to action plan. View Details

Keywords: Planning