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Show Results For
- All HBS Web
(136)
- News (52)
- Research (76)
- Events (2)
- Multimedia (5)
- Faculty Publications (32)
- 28 Jun 2017
- Research & Ideas
Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business
restaurants awarded five stars on the popular Yelp review service managed to carry on business as usual, despite a $1 increase in the minimum wage. But restaurants with a mediocre 3.5-star rating didn’t fare as well; the same $1 wage... View Details
- 09 Feb 2012
- Sharpening Your Skills
Sharpening Your Skills: Online Marketing
Yelp Factor: Are Consumer Reviews Good for Business? In a new study, Assistant Professor Michael Luca shows just how much restaurant reviews on Yelp affect companies' bottom lines. The more difficult... View Details
- Portrait Project
Meredith Cantrell
I was captivated by his raw feeling. As a child, my fascination was in watching my father watch basketball. When Christian Laettner made Duke's now famous, game-winning shot against Kentucky, my father's wild yelp and subsequent aerial... View Details
- 05 Aug 2015
- News
Mobilizing the Public to Fight Corruption
building a database of corruption by having volunteers rate different government services offices, including logging the office conditions and the bribes being demanded for various services. It’s like “a Yelp for government services,” he... View Details
- 13 Apr 2020
- Research & Ideas
Small Businesses Are Worse Off Than We Thought
Luca, whose past research has focused on platform design. For example, Luca and his colleagues reached out to online rating app Yelp several weeks ago to explore ways the company might help small businesses dealing with the crisis. Among... View Details
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
case:https://cb.hbsp.harvard.edu/cbmp/product/518030-PDF-ENG Harvard Business School Case 918-009 Managing Diversity and Inclusion at Yelp This case explores the industry-wide lack of employee diversity in the technology sector and Yelp’s... View Details
Keywords: Sean Silverthorne
- Profile
Wendy Lim
a commuter school nor is it just a few buildings in a city. This is a place at the center of student life, both socially and academically. That’s why there’s a great sense of community here.” Making connections for life Since completing her MBA, Wendy has already... View Details
- 29 May 2018
- First Look
New Research and Ideas, May 29, 2018
subjective well-being. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54526 May 2018 American Economic Association Papers and Proceedings Nowcasting Gentrification: Using Yelp Data to Quantify Neighborhood Change By:... View Details
Keywords: Dina Gerdeman
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
firms and nascent industries—our discovery opens several new avenues for research in entrepreneurship and organizational learning. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52337 Nowcasting the Local Economy: Using View Details
Keywords: Carmen Nobel
- 05 Aug 2015
- News
Mobilizing the Public to Fight Bribery
Service Commission, the government’s understaffed anti-corruption agency, to give the group’s volunteers official authorization to examine government office. Motte-Munoz hopes this will allow Bantay to “create a Yelp of government... View Details
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
stores with higher information-gathering costs for headquarters). Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50576 Measuring Gentrification: Using Yelp Data to Quantify Neighborhood Change By: Glaeser, Edward... View Details
Keywords: Dina Gerdeman
- 15 Dec 2020
- Research & Ideas
The Unspoken Messages of COVID-19 Restrictions
partnership with the online review platform Yelp helped the researchers evaluate consumers’ interest in dining at restaurants as well as ordering food for delivery and takeout. The team found that: People across the US had largely stopped... View Details
- 25 Oct 2017
- Research & Ideas
Will Machine Learning Make You a Better Manager?
have to be, say, United Airlines to take advantage of these tools. Managers can now purchase off-the-shelf products that can mine Twitter or Yelp and develop a detailed analysis of how sentiment is changing in real time. “It has basically... View Details
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
Yelp from search engines, we find that Google’s exclusion of downstream competitors may have been effective. The share of Yelp’s traffic coming from Google has declined over this period, relative to traffic from Bing and Yahoo (which do... View Details
Keywords: Dina Gerdeman
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
looking at observational data on user traffic to Yelp from search engines, we find that Google’s exclusion of downstream competitors may have been effective. The share of Yelp’s traffic coming from Google has declined over this period,... View Details
Keywords: Dina Gerdeman
- 21 Apr 2009
- First Look
First Look: April 21, 2009
in the economic environment of the firm. The case can also be taught as a review session. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=109056 Yelp Harvard Business School Case... View Details
Keywords: Martha Lagace
- 29 Oct 2018
- Research & Ideas
Hunting for a Hot Job in High Tech? Try 'Digitization Economist'
returns. Digital advertising provides marketers with renewed opportunity to measure advertising effectiveness. Economists draw on both existing theories of advertising and the tools of econometrics to test and evaluate advertising effectiveness. Designing review and... View Details
- 16 Aug 2017
- Research & Ideas
Researchers Use Google Street View to See the Future of Cities
policy at hyper-local resolution, with global scope.” Related Reading: Developing Asia’s Largest Slum The Civic Benefits of Google Street View and Yelp Water, Electricity, and Transportation: Preparing for the Population Boom Urban... View Details
- 13 Mar 2018
- First Look
March 13, 2018
Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54145 Digitizing Disclosure: The Case of Restaurant Hygiene Scores By: Dai, Weijia (Daisy), and Michael Luca Abstract—Collaborating with Yelp and the City of San... View Details
Keywords: Sean Silverthorne
- 03 Nov 2015
- First Look
November 3, 2015
available at this time. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/816029-PDF-ENG Harvard Business School Case 916-003 Launching Yelp Reservations (A) This case presents a multi-party negotiation among Yelp, current... View Details
Keywords: Sean Silverthorne