Workplace Practices - Publications - Faculty & Research

15 Dec 2003
Research & Ideas

Women Leaders and Organizational Change

way things are, like water to a fish or the air we breathe. What's to notice? What's to change? To make progress on this problem, people must take risks, learn new ways, experiment. The notion that the basic organizing principles that govern View Details

Keywords: by Mallory Stark

02 Apr 2019
First Look

New Research and Ideas, April 2, 2019

status-quo-preserving story that prevails despite countervailing evidence. We then advance systems-psychodynamic theory to show how organizations use this narrative and attendant policies and practices as an unconscious “social defense”... View Details

Keywords: Dina Gerdeman

04 Dec 2012
First Look

First Look: December 4

creativity. These findings have theoretical and practical implications for research in workplace diversity and creativity. The Microwork Solution: A New Approach to Outsourcing Can Support Economic... View Details

Keywords: Carmen Nobel

13 May 2022
Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

widespread culture of bad behavior—or at least, a lot of people looking the other way as misconduct is taking place, he says. “You think about Wells Fargo, and there were thousands of employees engaging in these practices over many, many... View Details

Keywords: by Michael Blanding; Technology

13 Dec 2021
Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

marginalized racial and ethnic groups were 54 percent less likely to be promoted than whites, and women were 36 percent less likely to be promoted than men, despite diversity efforts by advocates and government regulators. Bias-driven View Details

Keywords: by Lane Lambert

06 Jan 2020
Research & Ideas

Motivate Your High Performers to Share Their Knowledge

Many employees fall into a rut. They do their jobs and respond to challenges in a set way to deliver stable results. But consistency can give way to performance gaps between a company’s high achievers and its weakest links. Fortunately, seeking help and adopting the... View Details

Keywords: by Michael Blanding

20 Jan 2022
Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

leaders make will be the right one. In fact, leaders will undoubtedly make some bad calls that lose trust, or a workplace policy may unintentionally cause harm. However, companies can work to rectify lost trust and correct mistakes. After... View Details

Keywords: by Sandra J. Sucher and Shalene Gupta

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

practice of onboarding new employees. Although hiring is already a forgotten luxury for many firms, at least for the time being, others are still bringing aboard new people, such as those who made hiring commitments before the outbreak... View Details

Keywords: by Boris Groysberg

17 Jun 2015
Lessons from the Classroom

Excellence Comes From Saying No

through a new course for MBA students, Why You Should Care: Creating the Conditions for Excellence, co-taught with Senior Lecturer and venture capital guru Amy Schulman. Together, they created a course unlike any other at the school, both profoundly View Details

Keywords: by Michael Blanding

31 Jan 2023
Research & Ideas

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

almost every society on how much we should allow the private sector to handle prosocial objectives,” says Zhang, who studies workplace culture and social inequality. “What we saw here is that if the private sector engages in that... View Details

Keywords: by Rachel Layne

30 Oct 2017
Research & Ideas

Asking Questions Can Get You a Better Job or a Second Date

those lower in status than ourselves,” Brooks says. “Every workplace has norms and rules of conduct, explicit and implicit. There are rules of appropriateness. And rules of professionalism,” Brooks says. “It is possible that we are more... View Details

Keywords: by Rachel Layne

03 Dec 2014
What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

month's question elicited responses across the spectrum of recommended ways of managing them. At one extreme was Sherpa, who said, "Any sort of 'brilliant jerk" is simply another form of psychopath. Psychopaths have no place in the View Details

Keywords: by James Heskett

19 Aug 2021
Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

embracing—this shift. Many are using systematic approaches to gather employee insights and turn them into tailored workplace cultures and policies. These efforts usually culminate in a strong talent management strategy, with a deliberate... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

leaders need a new game plan. We asked Harvard Business School professors to provide practical advice for managing large-scale, long-term remote work at a time when many employees are not only distracted by the commotion in their homes,... View Details

Keywords: by Dina Gerdeman

04 Nov 2013
Research & Ideas

The Real Cost of Bribery

payment, how it was detected, and the way the firm responded to the bribe after it was uncovered. To test the hypothesis, Serafeim evaluated data from the forensic services practice of PricewaterhouseCoopers, which provides global... View Details

Keywords: by Carmen Nobel

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

the Practical Relevance of Research, forthcoming in Production and Operations Management. “This is my soapbox message to academics: be more relevant,” says Toffel, the Senator John Heinz Professor of Environmental Management and faculty... View Details

Keywords: by Carmen Nobel; Education

14 Jun 2016
First Look

June 14, 2016

evidence. NPEs on average behave as "patent trolls." Indeed, NPEs hold and frequently litigate patents that are likely to be at least partially invalidated; moreover, NPEs target cash irrespective of its relation to alleged infringement. Cash-targeting is... View Details

Keywords: Sean Silverthorne

25 Feb 2020
Research & Ideas

For Migrant Workers, Homesickness Can Reduce Productivity

workplace friendships, firms can minimize the psychological costs of homesickness, which increase depending on how far the employee is from home, according to Choudhury’s study, Social Attachment to Place and Psychic Costs of Geographic... View Details

Keywords: by Kristen Senz

27 Nov 2006
Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

negative elements by changing norms and work practices to the benefit of individual workers and the organization as a whole. Q: Do you think you'd have found similar results in a more common, less dangerous View Details

Keywords: by Sarah Jane Gilbert; Energy; Utilities

01 Jul 2021
Office Hours

Readers Ask: Which Companies Are Transforming Work?

them decently going forward." Are there any companies standing out from the others in how they’re transforming work? "Through COVID, the two companies that jump out at me as being most innovative in their work practices and in mobilizing... View Details

Keywords: by Kristen Senz; Retail; Manufacturing

Publications