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Publications

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  • All HBS Web  (258)
    • News  (60)
    • Research  (148)
  • Faculty Publications  (49)

Show Results For

  • All HBS Web  (258)
    • News  (60)
    • Research  (148)
  • Faculty Publications  (49)
← Page 6 of 258 Results →
  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

Concepts Develop a robust set of vital and forward-looking business skills to grow as a leader Engage with a global cohort of like-minded peers and build a network that lasts far beyond the program Practice effective teamwork and implement strategies of high-performing... View Details
  • Web

Drug & Alcohol Policy | About

staff, and is designed to ensure that we comply with the federal Drug-Free Workplace Act of 1988 and the Drug-Free Schools and Communities Act Amendments of 1989. The unlawful possession, use, or... View Details
  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth (John Wiley & Sons, 2018) was named one of the Best International Non-Fiction Books of 2019 by the Sharjah International Book Fair. Amy C. Edmondson : The... View Details
  • 13 May 2022
  • Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

malfeasance but can cause problems nonetheless. “They are not even designed to detect misconduct, which is part of what makes this work—employees feel much more comfortable talking than they might in a narrower platform,” says Campbell.... View Details
Keywords: by Michael Blanding; Technology
  • 09 Jun 2021
  • Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

leaders grappling with improving racial equity in the workplace, important changes need to go beyond actively recruiting, hiring, and promoting more minority employees—and toward implementing workplace policies that challenge the... View Details
Keywords: by Jay Fitzgerald
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

month's question elicited responses across the spectrum of recommended ways of managing them. At one extreme was Sherpa, who said, "Any sort of 'brilliant jerk" is simply another form of psychopath. Psychopaths have no place in the View Details
Keywords: by James Heskett
  • Web

Faculty - Race, Gender & Equity

(HMC).... Frances X. Frei UPS Foundation Professor of Service Management Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders accelerate performance and View Details
  • 27 May 2015
  • Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

2013 joined Stanford University as an assistant professor of management science and engineering. Valentine says one caveat of the quantitative improvement is that the hospital was not performing as well as its peers before the redesign. Although not every View Details
Keywords: by Roberta Holland; Health
  • 10 Sep 2001
  • Research & Ideas

Do You Have Change Fatigue?

information—and it sat on managers' shelves. No follow-up ever took place. You're probably laughing—or wincing—in recognition of what has become a familiar tale of corporate change efforts. Indeed, with all the transformation efforts going on these days, the View Details
Keywords: by Nick Morgan
  • Web

Frequently Asked Questions | HBS Online

Courses on our course platform are designed to work on an internet-connected desktop or notebook computer running either the Chrome or Firefox browser. Tablet computers and smartphones are not supported for programs on the course platform... View Details
  • Web

2022 Reunion Presentations - Alumni

session, Professor Beshears will lead a mini case discussion that serves as a launching pad for a presentation illustrating the power of the “choice architecture” approach for influencing the behavior of customers and employees. Participants will walk away with a... View Details
  • 27 Jun 2019
  • Research & Ideas

Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

to companies. IDEO, for example, has asked employees to step away from their work to meet up for a weekly tea time ritual as a way to encourage workers to collaborate, connect, build trust, and deepen workplace relationships. Walmart... View Details
Keywords: by Dina Gerdeman
  • 30 May 2023
  • News

Finding PRIDE

I’d have been as strong of a person entering the workforce as I was. —Annette Friskopp (MBA 1990), coauthor of Straight Jobs, Gay Lives: Gay and Lesbian Professionals, the Harvard Business School, and the American Workplace (1995) with... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2004
  • News

Working the Street

Stripped to the waist in a clinic examining room, Mike, a burly white guy in his late 30s, is an illustrated man. His arms, chest, and neck are a tattooed maze of letters, numbers, and designs signaling his allegiance to the Aryan Nation... View Details
Keywords: Garry Emmons; tattoo; removal; program; Justice, Public Order, and Safety Activities; Government
  • 08 Sep 2011
  • What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

Summing Up The first impression I get from respondents to this month's column is that Steve Jobs can't be replaced as CEO of Apple by just one person. Rather the succession must include at least a head of design (according to Yadeed Lobo)... View Details
Keywords: by James Heskett; Computer
  • 05 Jul 2004
  • What Do You Think?

Work-Life: Is Productivity in the Balance?

initiatives address real employee needs, how much they cost, and how much quantifiable long-term benefit they create for the firm. An irony in all of this is that many organizations have made the workplace so much more attractive that... View Details
Keywords: by James Heskett
  • 01 Jun 2003
  • News

Up Against The Firewall

virtually any metropolitan center these days, unsecured “hot spots” can be found and exploited. It is, he says, an example of “the twin–headed dilemma of new technology — introducing better productivity and novelty into the workplace... View Details
Keywords: Garry Emmons; Robert Austin; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services
  • 02 Apr 2001
  • What Do You Think?

Telecommuting: Dangerous to Health?

by any standard. What does all of this say about the role of technology in knowledge transfer? Does it have its limits? And what does it say about the future of telecommuting, one of the great workplace "movements" in recent... View Details
Keywords: by James Heskett
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

offshore platforms as the organizational environment for your research? A: We selected this setting because we knew it to be one where the work is hazardous and the workforce largely male—and, in these respects, similar to the workplaces... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 01 Dec 2020
  • News

Tried and Tested

imbalanced gender dynamics around them. Now, as experimental economists, their research is helping define the complex factors that contribute to the workplace gender gap—and sparking ideas about how to mitigate it. Here, they talk about... View Details
Keywords: Jen McFarland Flint; Scientific Research and Development Services
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