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  • All HBS Web  (26,234)
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  • Article

Diversity and Team Performance in a Kenyan Organization

By: Benjamin Marx, Vincent Pons and Tavneet Suri
We present the results from a field experiment on team diversity. Individuals working as door-to-door canvassers for a non-profit organization were randomly assigned a teammate, a supervisor, and a list of individuals to canvass. This created random variation within... View Details
Keywords: Ethnic Diversity; Organizational Behavior; Labor Management; Groups and Teams; Diversity; Performance
Citation
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Marx, Benjamin, Vincent Pons, and Tavneet Suri. "Diversity and Team Performance in a Kenyan Organization." Art. 104332. Journal of Public Economics 197 (May 2021).

    Reader in Gender, Work, and Organization

    This reader uses an alternative approach to gender at work to provoke new thinking about traditional management topics, such as leadership and negotiation.
    • Presents students with an alternative conceptual approach to gender in the... View Details
    • 08 Apr 2016
    • Blog Post

    Working With Organizations That Recruit at HBS: An Interview with Harley Munsell

    How long have you been at HBS? I have been working at HBS for almost 4 years, but I’ve been a Recruiting Relations Manager for a year and a half. Before joining Career & Professional Development (CPD), I... View Details
    Keywords: Consulting
    • 1997
    • Chapter

    Organization Design and Job Characteristics

    By: D. T. Hall and M. H. Bazerman
    Keywords: Organizational Design; Job Design and Levels
    Citation
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    Hall, D. T., and M. H. Bazerman. "Organization Design and Job Characteristics." In Teaching Well and Liking It: Motivating Faculty to Teach Effectively, edited by J. L. Bess. Johns Hopkins University Press, 1997.
    • 1999
    • Chapter

    Ethics, Organizations and Business Schools

    By: L. S. Paine and Thomas R. Piper
    Keywords: Ethics; Organizations; Business Education; Non-Governmental Organizations
    Citation
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    Paine, L. S., and Thomas R. Piper. "Ethics, Organizations and Business Schools." In The Intellectual Venture Capitalist: John H. McArthur and the Work of the Harvard Business School, 1980-1995, edited by T. K. McCraw and J. L. Cruikshank. Boston: Harvard Business School Press, 1999.
    • Web

    Hiring Organizations

    Employment Data Hiring Organizations Employment Data Hiring Organizations The below organizations hired an MBA graduate from the Class of 2024 or a summer intern from the Class... View Details

      Learning in Action: A Guide to Putting the Learning Organization to Work

      Most managers today understand the value of building a learning organization. Their goal is to leverage knowledge and make it a key corporate asset, yet they remain uncertain about how best to get started. What they lack are guidelines and tools that transform abstract... View Details
      • 2013
      • Working Paper

      Organization Identity and Accounting Choices

      By: J. Bouwens and P. Kroos
      Citation
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      Bouwens, J., and P. Kroos. "Organization Identity and Accounting Choices." Working Paper, 2013. (Tilburg University.)
      • 1995
      • Chapter

      Information-enabled Organization Transformation and Outsourcing

      By: F. W. McFarlan
      Keywords: Information Management; Knowledge Management; Knowledge Use and Leverage; Organizational Change and Adaptation
      Citation
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      McFarlan, F. W. "Information-enabled Organization Transformation and Outsourcing." In Wirtschafts-informatik '95. Frankfurt: Universität Frankfurt am Main, 1995.
      • January 2021
      • Article

      COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action

      By: Kevin M. Kniffin, Jayanth Narayanan, Frederik Anseel, John Antonakis, Susan Ashford, Arnold B. Bakker, Peter Bamberger, Hari Bapuji, Devasheesh P. Bhave, Virginia K. Choi, Stephanie Creary, Evangelia Demerouti, Francis J. Flynn, Michele J. Gelfand, Lindred Greer, Gary Johns, Selin Kesebir, Peter G. Klein, Sun Young Lee, Hakan Ozcelik, Jennifer Louise Petriglieri, Nancy Rothbard, Cort W. Rudolph, Jason D. Shaw, Nina Sirola, Connie R. Wanberg, Ashley V. Whillans, Michael P. Wilmot and Mark van Vugt
      The impacts of COVID-19 on workers and workplaces across the globe have been dramatic. This broad review of prior research rooted in work and organizational psychology, and related fields, is intended to make sense of the implications for employees, teams, and work... View Details
      Keywords: COVID-19; Work; Work From Home (WFH); Pandemics; Health Pandemics; Employees; Working Conditions; Organizational Change and Adaptation
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      Kniffin, Kevin M., Jayanth Narayanan, Frederik Anseel, John Antonakis, Susan Ashford, Arnold B. Bakker, Peter Bamberger, Hari Bapuji, Devasheesh P. Bhave, Virginia K. Choi, Stephanie Creary, Evangelia Demerouti, Francis J. Flynn, Michele J. Gelfand, Lindred Greer, Gary Johns, Selin Kesebir, Peter G. Klein, Sun Young Lee, Hakan Ozcelik, Jennifer Louise Petriglieri, Nancy Rothbard, Cort W. Rudolph, Jason D. Shaw, Nina Sirola, Connie R. Wanberg, Ashley V. Whillans, Michael P. Wilmot, and Mark van Vugt. "COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action." American Psychologist 76, no. 1 (January 2021): 63–77.

        Reimagining Capitalism in a World on Fire, Public Affairs, April 2020

        It’s the most successful economic system to have ever existed, but capitalism is in danger of destroying itself—and our world. Reimagining Capitalism gets to the heart of what’s wrong with modern capitalism and lays out a pragmatic roadmap... View Details
        • Research Summary

        Computer-assisted work and business scalability

        My dissertation investigates how computer-assisted work (CAW) contributes to the ability of organizations to grow efficiently. Using survey data from over two hundred small wealth management firms, I analyze the relationships between CAW, growth aspirations, product... View Details
        • fall 1990
        • Article

        Agendas, Incubators, and Marketing Organization

        By: Frank V. Cespedes
        Keywords: Marketing; Organizations
        Citation
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        Cespedes, Frank V. "Agendas, Incubators, and Marketing Organization." California Management Review 33, no. 1 (fall 1990): 27–53.
        • February 2013 (Revised February 2017)
        • Case

        Iz-Lynn Chan at Far East Organization

        By: Linda A. Hill, Anthony J. Mayo and Dana M. Teppert
        Iz-Lynn Chan, assistant director of retail business group and service quality and vice president of Far East retail consultancy for Far East Organization, a private real estate developer group in Singapore, raises service standards in the company's hospitality... View Details
        Keywords: Hospitality; Organizational Change And Transformation; Leadership; Leading Change; Change Management; Service Industry; Singapore
        Citation
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        Hill, Linda A., Anthony J. Mayo, and Dana M. Teppert. "Iz-Lynn Chan at Far East Organization." Harvard Business School Case 413-060, February 2013. (Revised February 2017.)
        • 1997
        • Working Paper

        Value, Contract Structure and Organizations

        By: Carliss Y. Baldwin and Kim Clark
        Citation
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        Baldwin, Carliss Y., and Kim Clark. "Value, Contract Structure and Organizations." Harvard Business School Working Paper, No. 97-085, May 1997.
        • 2021
        • Book

        Lead and Disrupt: How to Solve the Innovator's Dilemma

        By: Charles A. O'Reilly III and Michael Tushman
        Why do successful firms find it so difficult to adapt in the face of change—to innovate? In the past ten years, the importance of this question has increased as more industries and firms confront disruptive change. The pandemic has accelerated this crisis, collapsing... View Details
        Keywords: Organization Change And Adaptation; Organizational Change and Adaptation; Disruptive Innovation; Innovation and Management; Leading Change
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        O'Reilly, Charles A., III, and Michael Tushman. Lead and Disrupt: How to Solve the Innovator's Dilemma. Second ed. Stanford, CA: Stanford Business Books, 2021.
        • July 2012
        • Class Lecture

        The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work

        By: Teresa M. Amabile
        What really makes people happy, motivated, productive, and creative at work? Professor Amabile's research, based on analyzing nearly 12,000 daily diaries of team members working on collaborative projects, reveals some surprising answers. Inner work life—a person's... View Details
        Keywords: Employee Motivation; Fostering Performance; Improving Creativity; The Importance Of Progress; Employee Attitude; Enhancing Work Life; Improving Productivity; Inner Work Life; Motivation and Incentives; Working Conditions; Creativity; Performance Productivity; Attitudes; Employees
        Citation
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        Amabile, Teresa M. "The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work." Harvard Business School Class Lecture 813-701, July 2012.
        • October 18, 2021
        • Article

        How to Reframe What Work Means to You

        By: Hubert Joly
        Our society often conceives of work as something we must endure so we can afford to do something else. The former CEO of Best Buy explains why this view has led to a crisis of engagement among leaders and employees alike, and offers a different model that he introduced... View Details
        Keywords: Work; Meaning In Life; Employment; Attitudes; Perspective; Mission and Purpose
        Citation
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        Joly, Hubert. "How to Reframe What Work Means to You." Harvard Business Review Digital Articles (October 18, 2021).
        • January 1990 (Revised November 1991)
        • Background Note

        Organized Labor and Public Policy

        Citation
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        Heckscher, Charles C. "Organized Labor and Public Policy." Harvard Business School Background Note 490-054, January 1990. (Revised November 1991.)
        • 2024
        • Contribution

        Work

        By: Nien-hê Hsieh and Julie L. Rose
        This chapter has two aims. First, in light of the continued dominance of market capitalism, one aim of the chapter is to examine contemporary approaches to traditional concerns about the impact of market capitalism on the manner in which work is carried out. By the... View Details
        Keywords: Organizational Design; Employees; Labor
        Citation
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        Hsieh, Nien-hê, and Julie L. Rose. "Work." Contribution to Chap. 69 Routledge Companion to Social and Political Philosophy. Second Edition edited by Gerald F. Gaus, Fred D'Agostino, and Ryan Muldoon, 786–797. London: Routledge, 2025.
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