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Show Results For
- All HBS Web
(775)
- People (1)
- News (314)
- Research (206)
- Multimedia (4)
- Faculty Publications (48)
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- 07 Mar 2023
- HBS Case
ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?
technology in the case “Timnit Gebru: ‘Silenced No More’ on AI Bias and the Harms of Large Language Models.” The case study examines the efforts by the pioneering Gebru to warn Google’s executive suite. Born in Addis Ababa to Eritrean... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
rather than focus simply on products and sales. And Gulati's research, including interviews with 500 executives spanning industries and geographies, asserts that outside-in success is not confined to any one sector. "I see the move... View Details
- 13 Feb 2006
- Research & Ideas
When Gender Changes the Negotiation
the candidate. Meanwhile, male executives performed consistently across both roles, at the level of female executives negotiating as the candidate. It's not that our female participants felt less entitled to... View Details
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
organizations. In June 2017, Gary Cohen, an executive vice president of BD, and Renuka Gadde, vice president of BD’s Global Health function, were deeply engaged in a six-year PPP to bring a new low-cost labor and delivery tool called the... View Details
- 04 Feb 2002
- Research & Ideas
How To Do Business in Islamic Countries
commerce, to greater and lesser degrees depending on the country. "This law is seen as deriving from direct, divine command," said Vogel. "This is important to grasp." Frank E. Vogel Executives who understand the basic... View Details
Keywords: by Martha Lagace
- 23 Jul 2012
- Research & Ideas
The Power of Conversational Leadership
top assume otherwise. “Having communication that goes bottom-up is just as important as having communication that goes top-down.” "In many cases you have an executive team that's so sure about company strategy, but then you go inside the... View Details
Keywords: by Carmen Nobel
- 22 Nov 2011
- First Look
First Look: November 22
and with the firm's future performance. The results do not support the view that executive and outside directors use their connections to extract rents. Rather the company compensates these individuals for the resources these better... View Details
Keywords: Sean Silverthorne
- 30 Jul 2007
- Research & Ideas
Repugnant Markets and How They Get That Way
might think it was funny to see small women carried this way; and if you thought it was undignified for dwarfs to be tossed, you might very well, particularly if you watch videos of the champions using the Estonian position, think it was... View Details
Keywords: by Martha Lagace
- 04 Aug 2003
- Research & Ideas
Shackleton: An Entrepreneur of Survival
nature," the strengths and possibility of a given person or enterprise, leaders must also be able to see an individual or organization's weaknesses. And the case points to these aspects of Shackleton and the expedition as well. I've taught this case twice so far:... View Details
Keywords: by Martha Lagace
- 25 Jan 2017
- HBS Case
How Should Advertisers Respond to Consumer Demand for Whiter Skin?
Chaturvedi of the School’s India Research Center. “These products have really grown in the last 15 to 20 years, and I was interested in looking at how they have been marketed,” says Deshpandé, who says the case generated a lively debate among business leaders in his... View Details
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
also attempting to raise awareness about gender inequality for early- and mid-career professionals as well as women at the senior executive level. Although significant progress has been made over the past 50... View Details
Keywords: by Kristen Senz
- 27 Jun 2017
- First Look
First Look at New Research and Ideas, June 27
century and today. It tells the story of the extraordinary and often eccentric men and women who defied convention and imagined that business could help save the planet rather than consume it. The social and religious beliefs that drove... View Details
Keywords: Sean Silverthorne
- 18 Nov 2022
- HBS Case
What Does It Take to Safeguard a Legacy in Asset Management?
have been doubted, discounted, and judged reflexively on the basis of my skin color,” Brown wrote in The Washington Post. The industry remains vastly white and male-dominated. Investment management companies led by people of color and View Details
- 02 Mar 2010
- First Look
First Look: March 2
research on complex organizations. Yet, the behaviors of top executives are frequently featured as an important determinant in historical treatments of strategic change inside large firms. Theories of organizational ecology,... View Details
Keywords: Martha Lagace
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
If women wanted to shake up their makeup regimen 10 years ago, Sephora was the place to go. Beauty product junkies loved Sephora’s candy store-like display of sample-size face creams, glittery lip glosses, and eyeshadows in every shade... View Details
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
organizations. We can learn vicariously from their experiences. Consider the example of one manager who was about to undergo a critical transition in her career, only four years after first becoming a manager. When she was about to step into an View Details
Keywords: by Linda Hill
- 09 Aug 2021
- Research & Ideas
OneTen: Creating a New Pathway for Black Talent
society—from healthcare to homebuying. In the wake of Floyd's murder, five executives felt compelled to confront these disparities. They formed a new organization, OneTen, to confront two of the most profound inequities: access to... View Details
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
required three kinds of specialists: business managers, country managers, and functional managers, with a group of senior executives to coordinate the efforts of the specialists. In 2003, as globalization has become a much more pressing... View Details
Keywords: by Cynthia Churchwell
- 12 Jul 2004
- Research & Ideas
Enron’s Lessons for Managers
collapsed on December 2, 2001 it destroyed over $60 billion in market value, he said. Second, its accounting fraud was "massive." Reasonable men and women might quibble over some of the finer points in accounting, but in FY... View Details
Keywords: by Martha Lagace
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
to the challenge. Think of it as a new strategic initiative facing huge execution challenges. These require senior management to get the best information they can about barriers to execution, and it requires trust and commitment. That... View Details
Keywords: by Dina Gerdeman