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December 2014
Case

DaVita HealthCare Partners and the Denver Public Schools: Creating Connections

By: John J-H Kim and Christine S. An

In 2011, DaVita HealthCare Partners (DaVita)—a Fortune 500 healthcare services company specializing in kidney dialysis services—and the Denver Public Schools (DPS)—the largest school district in Colorado—forged a plan to incorporate greater intentional focus on culture... View Details

04 Feb 2015
What Do You Think?

Is There a Stanford-Google-Silicon Valley School of Management?

organization of people working in small teams; crowding employees together in ways that resemble a Stanford dorm room; messiness as a virtue; staying functionally organized as long as possible; one-day... View Details

Keywords: by James Heskett; Education

12 Oct 1999
Research & Ideas

Bright Ideas: The Creative Power of Groups

and execute truly creative solutions. Perhaps the traditional image of the creative genius working alone to create great breakthroughs is not so accurate after all. To shatter conventional wisdom about group... View Details

Keywords: by Laurie Joan Aron

Research Summary

Markets of Progress: Coffee, Commerce, and Community in the Soconusco, Chiapas, 1867-1920

Markets of Progress presents a new holistic story of rural development in Mexico at the turn of the century. In the Soconusco, as in regions throughout the world, the accelerating circulation of commodities and capital, ideas and immigrants reshaped society... View Details

Keywords: Commodities; Coffee; Mexico; Foreign Investment; Institutions; Immigration; Developing Agriculture; Development; Export Crop; Emerging Market; Property Rights; Labor History; History; Capital Markets; Business History; Agriculture and Agribusiness Industry; Latin America; Mexico; Central America

06 Nov 2000
Research & Ideas

The Determinants of Corporate Venture Capital Success

them—potentially, at least—a strategic edge that private funds lack. These differences—good and bad—are illustrated by the case of Xerox Technology Ventures (XTV). The case, write Gompers and Lerner, "highlights the fact... View Details

Keywords: by Paul Gompers & Josh Lerner

2011
Other Unpublished Work

International Air Transport Association Vision 2050

By: Michael E. Porter

IATA asked 35 strategic thinkers to develop this vision for the next 40 years for the airline industry. The group benefited greatly by the inspirational and strategic leadership and wisdom of Singapore's Minister Mentor, Lee Kuan Yew. And Harvard University Professor... View Details

Keywords: Strategy; Singapore

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15 Jul 2019
Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

researches tax policy, international finance, and corporate finance. The book grew out of his efforts to make finance more accessible through executive education teaching and his online course Leading with Finance. His previous book, The... View Details

Keywords: by Dina Gerdeman

19 Aug 2015
Research & Ideas

Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission

the world, as millions of companies have downloaded their free database and incorporated it into their technology infrastrcture. Only recently has the company focused on monetization. Q: What lessons does Codecademy offer for companies... View Details

Keywords: Re: Jeffrey J. Bussgang; Technology

25 Apr 2012
What Do You Think?

How Will the “Age of Big Data” Affect Management?

Summing Up: Will Access To Big Data Further Enable Fact-based Decision Making Or Analysis Paralysis? "To T. S. Eliot's prescient words 'Where is the wisdom we have lost in knowledge? Where is the knowledge we have lost in information?' we... View Details

Keywords: Re: James L. Heskett

18 Aug 2011
Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

venture track, Sana Care wins with its low-cost mobile technology solution to performing cardiac diagnostic services in emerging markets. With trophies hoisted and handshakes all around, another contest comes to a close. A winning participant bounds up the stairs View Details

Keywords: by Julia Hanna; Education

07 Sep 2007
What Do You Think?

Are Elite Business Schools Fostering the Deprofessionalization of Management?

a field largely based to that point on practice and shared (often untested) wisdom handed down from one generation to the next. This was followed by, among other things, the growing acceptance of a 1970... View Details

Keywords: by Jim Heskett

2024
Working Paper

The Crowdless Future? Generative AI and Creative Problem Solving

By: Léonard Boussioux, Jacqueline N. Lane, Miaomiao Zhang, Vladimir Jacimovic and Karim R. Lakhani

The rapid advances in generative artificial intelligence (AI) open up attractive opportunities for creative problem-solving through human-guided AI partnerships. To explore this potential, we initiated a crowdsourcing challenge focused on sustainable, circular economy... View Details

Keywords: Large Language Models; Crowdsourcing; Generative Ai; Creative Problem-solving; Organizational Search; AI-in-the-loop; Prompt Engineering; AI and Machine Learning; Innovation and Invention

SSRN

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March 2002 (Revised May 2007)
Case

Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged)

By: V.G. Narayanan and Lisa Brem

The Royal Bank of Canada uses customer relationship management and customer profitability tools to gain a competitive advantage in Canada's increasingly crowded financial services market. The case presents two pricing and customer management issues: one from the point... View Details

Keywords: Customers; Customer Relationship Management; Price; Perspective; Marketing; Competitive Advantage; Financial Services Industry; Banking Industry; Canada

November 2000 (Revised January 2002)
Case

Perspectives on Globalization

Conventional wisdom holds that globalization of an unprecedented size and scope is at hand. This case presents a number of perspectives on this issue. View Details

Keywords: Globalization; Government and Politics; Economics

May 2002 (Revised January 2006)
Case

SG Cowen: New Recruits

By: Thomas J. DeLong and Vineeta Vijayaraghavan

Chip Rae, director of recruiting at SG Cowen, must decide which recruits to keep after the final interview process for new outside associate hires. Along with team captains assigned to each school, he reviews the criteria used to make hiring decisions. Their new... View Details

Keywords: Recruitment; Selection and Staffing; Decision Making; Management Practices and Processes; Service Industry